INCONTACT
INCONTACT, a subsidiary of NICE Ltd., is a leading provider of cloud-based contact centre solutions headquartered in the United States. Founded in 1997, the company has established itself as a key player in the customer engagement industry, serving clients across various sectors, including telecommunications, finance, and healthcare. INCONTACT's flagship product, the NICE inContact CXone, offers a comprehensive suite of tools designed to enhance customer interactions and streamline operations. Its unique integration of artificial intelligence and analytics sets it apart, enabling businesses to deliver personalised experiences while optimising performance. With a strong market position, INCONTACT has received numerous accolades for its innovative solutions and commitment to customer satisfaction, making it a trusted partner for organisations looking to elevate their customer service capabilities.
DitchCarbon Score
How does INCONTACT's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
INCONTACT's score of 23 is lower than 66% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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INCONTACT's reported carbon emissions
INCONTACT, headquartered in the US, currently does not report any carbon emissions data, as indicated by the absence of specific figures. Consequently, there are no documented Scope 1, 2, or 3 emissions to analyse. Additionally, the company has not established any reduction targets or climate pledges, which limits the available information on their climate commitments. As a result, INCONTACT's climate strategy remains unclear, and there are no industry-standard metrics or initiatives to highlight at this time. Without emissions data or reduction initiatives, it is challenging to assess their environmental impact or commitment to sustainability.
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
INCONTACT is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
