INCONTACT Sustainability Profile
INCONTACT, a subsidiary of NICE Ltd., is a leading provider of cloud-based contact centre solutions headquartered in the United States. Founded in 1997, the company has established itself as a key player in the customer engagement industry, serving clients across various sectors, including telecommunications, finance, and healthcare. INCONTACT's flagship product, the NICE inContact CXone, offers a comprehensive suite of tools designed to enhance customer interactions and streamline operations. Its unique integration of artificial intelligence and analytics sets it apart, enabling businesses to deliver personalised experiences while optimising performance. With a strong market position, INCONTACT has received numerous accolades for its innovative solutions and commitment to customer satisfaction, making it a trusted partner for organisations looking to elevate their customer service capabilities.
DitchCarbon Score
How does INCONTACT's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
INCONTACT's score of 23 is lower than 65% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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INCONTACT's reported carbon emissions
INCONTACT, headquartered in the US, currently does not report any carbon emissions data, as indicated by the absence of specific figures in kg CO2e. Furthermore, there are no documented reduction targets or climate pledges associated with the organisation. This lack of data suggests that INCONTACT may not have established formal commitments to reduce its carbon footprint or may be in the early stages of developing such initiatives. In the context of climate action, it is essential for organisations to set measurable targets and report emissions transparently. Without these commitments, INCONTACT's position in the industry regarding climate responsibility remains unclear. As the global focus on sustainability intensifies, it will be crucial for INCONTACT to consider implementing strategies to address carbon emissions and align with industry standards.
How Carbon Intensive is INCONTACT's Industry?
How Carbon Intensive is INCONTACT's Location?
INCONTACT's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
INCONTACT has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
