5ca
5CA, also known as Five Customer Assistance, is a leading provider of customer support solutions headquartered in the Netherlands. Founded in 2015, the company has rapidly expanded its operations across Europe and North America, establishing a strong presence in the customer service industry. Specialising in remote customer support, 5CA offers a range of services including technical support, customer care, and community management. Their unique approach combines a global talent pool with advanced technology, ensuring high-quality service tailored to client needs. Recognised for its innovative strategies, 5CA has achieved significant milestones, positioning itself as a trusted partner for various renowned brands. With a commitment to excellence, 5CA continues to redefine customer engagement in an ever-evolving market.
DitchCarbon Score
How does 5ca's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Other Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
5ca's score of 10 is higher than 80% of the industry. This can give you a sense of how well the company is doing compared to its peers.
5ca's reported carbon emissions
In 2022, 5CA reported total carbon emissions of approximately 952,600 kg CO2e, with emissions distributed across various scopes: 600 kg CO2e from Scope 1, 4,400 kg CO2e from Scope 2, and a significant 946,600 kg CO2e from Scope 3. The Scope 3 emissions breakdown includes 2900 kg CO2e from capital goods, 354,000 kg CO2e from business travel, 503,300 kg CO2e from employee commuting, 30,800 kg CO2e from purchased goods and services, and 4,700 kg CO2e from fuel and energy-related activities. 5CA has set ambitious climate commitments, aiming to reduce its Scope 1 and Scope 2 greenhouse gas emissions by 42% by 2030, using 2022 as the baseline year. This target has been validated through the Science Based Targets initiative (SBTi) and aligns with the necessary reductions to limit global warming to 1.5°C. Additionally, the company is committed to measuring and reducing its Scope 3 emissions, reflecting a comprehensive approach to tackling its overall carbon footprint.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
Add to project| 2022 | |
|---|---|
| Scope 1 | 600 |
| Scope 2 | 4,400 |
| Scope 3 | 946,600 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
5ca is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
