Public Profile

Zendesk

Zendesk, Inc., a leading customer service software provider, is headquartered in the United States, with significant operations across North America, Europe, and Asia. Founded in 2007, Zendesk has established itself as a key player in the customer experience industry, offering innovative solutions that enhance communication between businesses and their customers. The company’s core products include its customer support platform, Zendesk Support, and its customer engagement tools, which are designed to streamline interactions and improve satisfaction. What sets Zendesk apart is its user-friendly interface and robust integration capabilities, allowing businesses to tailor their customer service experience effectively. With a strong market position, Zendesk has garnered numerous accolades for its commitment to customer-centric solutions, making it a trusted choice for organisations seeking to elevate their customer service strategies.

DitchCarbon Score

How does Zendesk's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

3

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

3

Industry Benchmark

Zendesk's score of 3 is lower than 79% of the industry. This can give you a sense of how well the company is doing compared to its peers.

21%

Zendesk's reported carbon emissions

Zendesk, headquartered in the US, currently does not provide specific carbon emissions data for recent years, as no emissions figures are available. Consequently, there are no reported Scope 1, 2, or 3 emissions to analyse. Additionally, there are no documented reduction targets or climate pledges outlined in their initiatives. In the absence of specific emissions data, it is essential to note that many companies in the tech industry are increasingly committing to sustainability and carbon neutrality. Zendesk's approach to climate commitments may align with industry trends, focusing on reducing their environmental impact through various initiatives. However, without concrete data or targets, it is challenging to assess their specific commitments or achievements in this area.

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Zendesk's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. Zendesk is headquartered in US, which has a rank of low, indicating low grid carbon intensity.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Zendesk is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
Carbon Disclosure Project
The Climate Pledge
UN Global Compact

Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers