Salesforce, officially known as Salesforce.com, Inc., is a leading player in the computer and related services industry, headquartered in the United States. Founded in 1999, the company has revolutionised customer relationship management (CRM) through its innovative cloud-based solutions. With a strong presence in North America, Europe, and Asia, Salesforce offers a suite of products that includes Sales Cloud, Service Cloud, and Marketing Cloud, each designed to enhance business efficiency and customer engagement.
Recognised for its pioneering role in cloud computing, Salesforce has achieved numerous accolades, including being consistently ranked as a top CRM provider. Its unique approach to integrating artificial intelligence and analytics into its services sets it apart in a competitive market, making it an essential partner for businesses seeking to optimise their customer interactions and drive growth.
+60 vs industry average
Salesforce’s score of 100 is higher than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Computer Services is among the least carbon-intensive industries
Industry performance
The Computer Services industry has reduced its overall emissions by 19% since 2019
Emissions trajectory 2020 – 2028
Reported emissions
Scope 3 accounts for ••• of total emissions.
Salesforce's reported carbon emissions
Salesforce, a US-based company operating in the Computer and related services industry, has reported its carbon emissions for several fiscal years.
Emissions Data:
- In fiscal year 2025, Salesforce reported a total of approximately 1.06 billion kg CO2e. This included approximately 6 million kg CO2e for Scope 1 emissions and approximately 972 million kg CO2e for Scope 3 emissions. Scope 2 emissions (market-based) were approximately 78 million kg CO2e, and (location-based) were approximately 293 million kg CO2e.
- For fiscal year 2024, total emissions were approximately 1.10 billion kg CO2e. Scope 1 emissions were approximately 3 million kg CO2e, and Scope 3 emissions amounted to approximately 1.03 billion kg CO2e. Scope 2 emissions (market-based) were approximately 75 million kg CO2e, and (location-based) were approximately 315 million kg CO2e.
- In fiscal year 2023, total emissions were approximately 1.12 billion kg CO2e. This comprised approximately 4 million kg CO2e in Scope 1 emissions and approximately 1.05 billion kg CO2e in Scope 3 emissions. Scope 2 emissions (market-based) were approximately 67 million kg CO2e.
- For fiscal year 2022, total emissions were approximately 968 million kg CO2e, with Scope 1 emissions at around 6 million kg CO2e and Scope 3 emissions at approximately 873 million kg CO2e. Scope 2 emissions (market-based) were approximately 89 million kg CO2e.
- In fiscal year 2021, total emissions were approximately 917 million kg CO2e, with Scope 1 emissions at approximately 1 million kg CO2e and Scope 3 emissions at roughly 832 million kg CO2e. Scope 2 emissions (market-based) were approximately 84 million kg CO2e.
- For fiscal year 2020, total emissions were approximately 1.05 billion kg CO2e. Scope 1 emissions were approximately 6 million kg CO2e, and Scope 3 emissions were approximately 873 million kg CO2e. Scope 2 emissions (market-based) were approximately 135 million kg CO2e.
Climate Commitments and Reduction Targets:
Salesforce has set ambitious climate goals, including:
- A commitment to achieve net zero residual emissions across its full value chain by fiscal year 2041. This target is aligned with the global trajectory for emissions reductions.
- The company is committed to reducing its absolute Scope 1 and Scope 2 GHG emissions by 50% by fiscal year 2030, using fiscal year 2019 as the base year.
- Furthermore, Salesforce aims to reduce its Scope 3 GHG emissions from fuel and energy-related activities by 50% by fiscal year 2031, also from a fiscal year 2019 base year.
- An additional commitment is to ensure that suppliers representing 60% of its applicable Scope 3 emissions set their own science-based targets.
- Salesforce has also committed to 90% absolute emissions reduction by fiscal year 2041 across its entire value chain (Scopes 1, 2, and 3).
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Salesforce’s Climate Goals (2030 & 2050)
6 goals2030
60% reduction in scope 3 total
working with suppliers representing 60% of our applicable scope 3 emissions to set their own science-based targets (“SBTs”).
2030
62% reduction in total GHG
Vs 2019 baseline. Validated by SBTi. Includes full supply chain.
2040
50% reduction in Scope 3 intensity
Across purchased goods and services and logistics.
See all 6 climate goals
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Scope 3 top emissions categories
10 of 15 categories disclosedSee all scope 3 categories
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Climate initiatives
Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact Climate Champions initiative
RE 100
Climate Action 100
Emissions comparison with industry peers
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Salesforce
Frequently asked questions
Common questions about Salesforce’s sustainability data and climate commitments
Data year: 2025
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