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Salesforce, officially known as Salesforce.com, Inc., is a leading player in the computer and related services industry, headquartered in the United States. Founded in 1999, the company has revolutionised customer relationship management (CRM) through its innovative cloud-based solutions. With a strong presence in North America, Europe, and Asia, Salesforce offers a suite of products that includes Sales Cloud, Service Cloud, and Marketing Cloud, each designed to enhance business efficiency and customer engagement.
Recognised for its pioneering role in cloud computing, Salesforce has achieved numerous accolades, including being consistently ranked as a top CRM provider. Its unique approach to integrating artificial intelligence and analytics into its services sets it apart in a competitive market, making it an essential partner for businesses seeking to optimise their customer interactions and drive growth.
94
DitchCarbon score
+56 vs industry average
Salesforce’s score of 94 is higher than 94% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Low
Computer Services has below-average carbon intensity
Industry performance
0.246
20182025
The Computer Services industry has reduced its overall emissions by 11% since 2018
Emissions trajectory 2020 – 2029
2020202120222023202420252026202720282029
Reported emissions
Scope 1
•••kg CO₂e
Scope 2
•••kg CO₂e
Scope 3
•••kg CO₂e
Total reported
•••kg CO₂e
Scope 3 accounts for ••• of total emissions.
Salesforce's reported carbon emissions
Salesforce, a US-based computer and related services company, has set ambitious climate commitments and reports comprehensive emissions data.
For the most recent reported year, 2026, Salesforce's global emissions totalled approximately 1.368 billion kg CO2e. This includes Scope 1 emissions of 9 million kg CO2e, market-based Scope 2 emissions of 54 million kg CO2e, and Scope 3 emissions of 1.305 billion kg CO2e. Key contributors to Scope 3 emissions included purchased goods and services (833 million kg CO2e) and business travel (130 million kg CO2e).
Looking back, in 2025, total global emissions were around 1.373 billion kg CO2e, comprising 6 million kg CO2e for Scope 1, 78 million kg CO2e for market-based Scope 2, and 1.289 billion kg CO2e for Scope 3. In 2024, total global emissions were approximately 1.334 billion kg CO2e, with 3 million kg CO2e from Scope 1, 75 million kg CO2e from market-based Scope 2, and 1.256 billion kg CO2e from Scope 3.
Salesforce has set several near-term and long-term reduction targets. The company commits to reaching net-zero greenhouse gas emissions across its value chain by FY2041. Salesforce, Inc. (as reported by SBTi) aims to reduce absolute Scope 1 and 2 GHG emissions by 67% by FY2031 from a FY2019 base year and by 90% by FY2041. Furthermore, it commits to reducing Scope 3 GHG emissions by 68% per USD value added by FY2031 and by 97% per USD value added by FY2041. Salesforce has been a signatory of the Climate Pledge since September 2021.
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Salesforce’s Climate Goals (2030 & 2050)
7 goals2041
Salesforce, Inc
Salesforce, Inc. commits to reach net-zero greenhouse gas emissions across the value chain by FY2041.
Behind target0%
2041
97% reduction in scope 3 total
Salesforce, Inc. commits to reduce scope 3 GHG emissions 97% per USD value added by FY2041 from a FY2019 base year.
Insufficient data97%
2041
90% reduction in Scope 2
Salesforce, Inc. commits to reduce absolute scope 1 and 2 GHG emissions 90% by FY2041 from a FY2019 base year.
Insufficient data90%
See all 7 climate goals
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Showing SBTi-validated targets only. Sign up or sign in to see all disclosed climate targets.
Scope 3 top emissions categories
11 of 15 categories disclosedSee all scope 3 categories
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Climate initiatives
Science Based Targets Initiative
FY2031 targetSee details
Active
Carbon Disclosure Project
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Active
The Climate Pledge
Signed 2021See details
Active
UN Global Compact Climate Champions initiative
See details
Active
RE 100
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Not active
Climate Action 100
See details
Not active
Emissions comparison with industry peers
View similar organisationsCompanyCountryIndustryLast updatedScoreDetails
Salesforce21 days ago
94
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Frequently asked questions
Common questions about Salesforce’s sustainability data and climate commitments
In the most recent reported year, 2026, Salesforce's global carbon emissions totalled approximately 1.368 billion kg CO2e. The largest portion, a vast majority, comes from Scope 3 emissions, amounting to around 1.305 billion kg CO2e. Scope 2 market-based emissions were approximately 54 million kg CO2e, and Scope 1 emissions were about 9 million kg CO2e. This breakdown highlights the significant impact of Salesforce's value chain on its overall carbon footprint, a critical consideration for its sustainability strategy in the computer and related services sector.
Data year: 2026
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