Salesforce Sustainability Profile
Salesforce, officially known as Salesforce.com, Inc., is a leading cloud-based software company headquartered in San Francisco, US. Founded in 1999, Salesforce has revolutionised customer relationship management (CRM) by offering innovative solutions that empower businesses to connect with their customers more effectively. With a strong presence in North America, Europe, and Asia, Salesforce operates primarily in the technology industry, focusing on CRM, marketing automation, and analytics. Its core products, including Sales Cloud, Service Cloud, and Marketing Cloud, are distinguished by their user-friendly interfaces and robust integration capabilities. Recognised as a pioneer in cloud computing, Salesforce has achieved significant milestones, including being named a leader in the Gartner Magic Quadrant for CRM. The company continues to set industry standards, making it a formidable player in the global market.
DitchCarbon Score
How does Salesforce's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Salesforce's score of 100 is higher than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Salesforce's reported carbon emissions
In 2025, Salesforce reported total carbon emissions of approximately 1,056,000,000 kg CO2e, with emissions distributed across various scopes: 6,000,000 kg CO2e (Scope 1), 78,000,000 kg CO2e (Scope 2, market-based), and 972,000,000 kg CO2e (Scope 3). The company has set ambitious targets to achieve net-zero emissions across its entire value chain by FY2041. Near-term goals include a 67% reduction in absolute Scope 1 and 2 emissions by FY2031, based on a FY2019 baseline, and a 68% reduction in Scope 3 emissions per USD value added within the same timeframe. Salesforce is committed to reducing its Scope 1 and market-based Scope 2 emissions by 50% by 2030 and aims to work with suppliers representing 60% of its applicable Scope 3 emissions to establish their own science-based targets. The company has also pledged to maintain net-zero residual emissions across its full value chain. Salesforce's climate commitments are aligned with the Science Based Targets initiative (SBTi) and reflect a long-term strategy to significantly reduce greenhouse gas emissions, demonstrating leadership in corporate sustainability within the software and services sector.
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Access structured emissions data, company-specific emission factors, and source documents
| 2011 | 2012 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Scope 1 | - | - | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
| Scope 2 | - | - | 00,000,000 | 00,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 20,442,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 000,000,000 | 000,000,000 | - | 000,000,000 | 000,000,000 | 000,000,000 | 0,000,000,000 | 0,000,000,000 | 000,000,000 |
How Carbon Intensive is Salesforce's Industry?
How Carbon Intensive is Salesforce's Location?
Salesforce's Scope 3 Categories Breakdown
Salesforce's Scope 3 emissions, which decreased by 5% last year and increased significantly since 2011, demonstrating supply chain emissions tracking. The vast majority of their carbon footprint comes from suppliers and value chain emissions, representing the vast majority of total emissions under the GHG Protocol, with "Purchased Goods and Services" being the largest emissions source at 56% of Scope 3 emissions.
Top Scope 3 Categories
Salesforce's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Salesforce has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
Frequently Asked Questions
Common questions about Salesforce's sustainability data and climate commitments