Salesforce
Salesforce, officially known as Salesforce.com, Inc., is a leading cloud-based software company headquartered in San Francisco, US. Founded in 1999, Salesforce has revolutionised customer relationship management (CRM) by offering innovative solutions that empower businesses to connect with their customers more effectively. With a strong presence in North America, Europe, and Asia, Salesforce operates primarily in the technology industry, focusing on CRM, marketing automation, and analytics. Its core products, including Sales Cloud, Service Cloud, and Marketing Cloud, are distinguished by their user-friendly interfaces and robust integration capabilities. Recognised as a pioneer in cloud computing, Salesforce has achieved significant milestones, including being named a leader in the Gartner Magic Quadrant for CRM. The company continues to set industry standards, making it a formidable player in the global market.
DitchCarbon Score
How does Salesforce's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Salesforce's score of 100 is higher than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Salesforce's reported carbon emissions
In 2025, Salesforce reported total carbon emissions of approximately 1,056,000,000 kg CO2e, with emissions distributed across various scopes: 6,000,000 kg CO2e (Scope 1), 78,000,000 kg CO2e (market-based Scope 2), and 972,000,000 kg CO2e (Scope 3). The company has set ambitious targets to achieve net zero residual emissions across its full value chain by FY2041. Additionally, Salesforce aims to reduce its absolute Scope 1 and market-based Scope 2 emissions by 50% by 2030, while also working with suppliers representing 60% of its applicable Scope 3 emissions to establish their own science-based targets. In 2024, Salesforce's total emissions were reported at approximately 1,104,000,000 kg CO2e, with Scope 1 emissions at 3,000,000 kg CO2e, market-based Scope 2 emissions at 75,000,000 kg CO2e, and Scope 3 emissions at 1,026,000,000 kg CO2e. The previous year, 2023, saw total emissions of about 1,120,000,000 kg CO2e, with similar scope distributions. Salesforce's long-term commitment includes a target to reduce absolute emissions (Scope 1, 2, and 3) by 50% by 2030 and to near zero by 2040, based on 2018 levels. The company is also a signatory to the Climate Pledge, reinforcing its commitment to sustainability and climate action. Overall, Salesforce's climate strategy is aligned with industry standards, aiming for significant reductions in greenhouse gas emissions while engaging its supply chain in the transition to a low-carbon economy.
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| 2011 | 2012 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Scope 1 | - | - | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
| Scope 2 | - | - | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 20,442,000 | 00,000,000 | 00,000,000 | 000,000,000 | 000,000,000 | - | 000,000,000 | 000,000,000 | 000,000,000 | 0,000,000,000 | 0,000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Salesforce is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
