Salesforce
Salesforce, officially known as Salesforce.com, Inc., is a leading cloud-based software company headquartered in San Francisco, US. Founded in 1999, Salesforce has revolutionised customer relationship management (CRM) by offering innovative solutions that empower businesses to connect with their customers more effectively. With a strong presence in North America, Europe, and Asia, Salesforce operates primarily in the technology industry, focusing on CRM, marketing automation, and analytics. Its core products, including Sales Cloud, Service Cloud, and Marketing Cloud, are distinguished by their user-friendly interfaces and robust integration capabilities. Recognised as a pioneer in cloud computing, Salesforce has achieved significant milestones, including being named a leader in the Gartner Magic Quadrant for CRM. The company continues to set industry standards, making it a formidable player in the global market.
DitchCarbon Score
How does Salesforce's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Salesforce's score of 91 is higher than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Salesforce's reported carbon emissions
In 2023, Salesforce reported total carbon emissions of approximately 1,155,000,000 kg CO2e. This figure includes 4,000,000 kg CO2e from Scope 1 emissions, 67,000,000 kg CO2e from Scope 2 emissions (market-based), and a significant 1,084,000,000 kg CO2e from Scope 3 emissions, which encompass various categories such as purchased goods and services, business travel, and employee commuting. Salesforce has set ambitious climate commitments, aiming to reduce its absolute emissions (across all scopes) by 50% by 2030, using 2018 as the base year. The company also targets near-zero emissions by 2040. Additionally, Salesforce has committed to ensuring that 60% of its suppliers by emissions will set science-based targets by 2024. The company has made strides in its sustainability efforts, having previously established a net-zero commitment in 2015. This commitment has evolved, with current targets reflecting a broader scope that includes significant reductions in Scope 1, 2, and 3 emissions. Salesforce's long-term goal is to achieve net-zero greenhouse gas emissions across its value chain by FY2041, with interim targets of reducing Scope 1 and 2 emissions by 67% by FY2031 and Scope 3 emissions by 68% per USD value added within the same timeframe. Overall, Salesforce's climate strategy is aligned with industry standards and reflects a proactive approach to addressing climate change through measurable targets and supplier engagement.
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| 2011 | 2012 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Scope 1 | - | - | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
| Scope 2 | - | - | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 20,442,000 | 00,000,000 | 00,000,000 | 000,000,000 | 000,000,000 | 0,000,000,000 | 0,000,000,000 | 000,000,000 | 000,000,000 | 0,000,000,000 | 0,000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Salesforce is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
