Public Profile

CM.COM

CM.com, officially known as CM.com N.V., is a leading global provider of cloud software for customer engagement, headquartered in the Netherlands. Founded in 2011, the company has rapidly expanded its operations across Europe, Asia, and beyond, establishing a strong presence in the digital communication industry. Specialising in messaging, voice, and payment solutions, CM.com offers a unique suite of products designed to enhance customer interactions and streamline business processes. Their innovative platform integrates various communication channels, enabling businesses to connect with customers seamlessly. With a commitment to delivering exceptional service, CM.com has achieved significant milestones, including recognition as a key player in the customer engagement market. Their focus on technology and customer-centric solutions positions them as a trusted partner for businesses looking to elevate their communication strategies.

DitchCarbon Score

How does CM.COM's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

67

Industry Average

Mean score of companies in the Financial Intermediation industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

27

Industry Benchmark

CM.COM's score of 67 is higher than 99% of the industry. This can give you a sense of how well the company is doing compared to its peers.

99%

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CM.COM's reported carbon emissions

In 2024, CM.COM reported total carbon emissions of approximately 4,676,000 kg CO2e. This figure includes 76,000 kg CO2e from Scope 1 emissions, 212,000 kg CO2e from Scope 2 (market-based), and a significant 4,388,000 kg CO2e from Scope 3 emissions. The Scope 3 emissions breakdown reveals major contributions from purchased goods and services (about 3,139,000 kg CO2e), business travel (approximately 482,000 kg CO2e), and employee commuting (around 499,000 kg CO2e). In comparison, the previous year, 2023, saw total emissions of about 5,352,000 kg CO2e, with Scope 1 emissions at 127,000 kg CO2e, Scope 2 emissions at 730,000 kg CO2e (location-based), and Scope 3 emissions reaching approximately 4,981,000 kg CO2e. This indicates a reduction in total emissions of about 676,000 kg CO2e from 2023 to 2024. CM.COM has set ambitious near-term reduction targets, aiming to decrease physical waste per person by 15% by 2025 at their Breda HQ, compared to 2021 levels. This commitment applies to both Scope 1 and Scope 2 emissions, reflecting a proactive approach to sustainability and waste management. Overall, CM.COM's emissions data and reduction initiatives demonstrate a commitment to addressing climate change and reducing their carbon footprint, aligning with industry standards for environmental responsibility.

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202220232024
Scope 1
129,000
000,000
00,000
Scope 2
738,000
000,000
000,000
Scope 3
461,000
0,000,000
0,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. CM.COM's primary industry is Financial intermediation services, except insurance and pension funding services (65), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for CM.COM is in NL, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

CM.COM is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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