CM.COM Sustainability Profile
CM.com, officially known as CM.com N.V., is a leading global provider of cloud software for customer engagement, headquartered in the Netherlands. Founded in 2011, the company has rapidly expanded its operations across Europe, Asia, and beyond, establishing a strong presence in the digital communication industry. Specialising in messaging, voice, and payment solutions, CM.com offers a unique suite of products designed to enhance customer interactions and streamline business processes. Their innovative platform integrates various communication channels, enabling businesses to connect with customers seamlessly. With a commitment to delivering exceptional service, CM.com has achieved significant milestones, including recognition as a key player in the customer engagement market. Their focus on technology and customer-centric solutions positions them as a trusted partner for businesses looking to elevate their communication strategies.
DitchCarbon Score
How does CM.COM's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Financial Intermediation industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
CM.COM's score of 60 is higher than 76% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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CM.COM's reported carbon emissions
In 2024, CM.COM reported total carbon emissions of approximately 4,676,000 kg CO2e, a decrease from about 5,352,000 kg CO2e in 2023. The emissions breakdown for 2024 includes Scope 1 emissions of about 76,000 kg CO2e, Scope 2 emissions of approximately 212,000 kg CO2e (market-based), and a significant contribution from Scope 3 emissions, which totalled around 4,388,000 kg CO2e. Notably, the largest components of Scope 3 emissions were from purchased goods and services (about 3,139,000 kg CO2e) and employee commuting (approximately 499,000 kg CO2e). CM.COM has set ambitious near-term reduction targets, aiming to decrease physical waste per person by 15% by 2025 at their Breda HQ, compared to 2021 levels. This initiative is part of their broader commitment to sustainability and reducing their environmental impact. The company has disclosed emissions across all three scopes, demonstrating transparency in their climate reporting. As of now, there are no SBTi targets or climate pledges reported, indicating a potential area for future commitment. Overall, CM.COM's emissions data reflects a proactive approach to managing and reducing their carbon footprint while aligning with industry standards for climate accountability.
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| 2023 | 2024 | |
|---|---|---|
| Scope 1 | 127,000 | 00,000 |
| Scope 2 | 243,000 | 000,000 |
| Scope 3 | 4,981,000 | 0,000,000 |
How Carbon Intensive is CM.COM's Industry?
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CM.COM's Scope 3 Categories Breakdown
CM.COM's Scope 3 emissions, which decreased by 12% last year and decreased by approximately 12% since 2023, demonstrating supply chain emissions tracking. The vast majority of their carbon footprint comes from suppliers and value chain emissions, representing the vast majority of total emissions under the GHG Protocol, with "Purchased Goods and Services" being the largest emissions source at 72% of Scope 3 emissions.
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CM.COM's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
CM.COM has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
