Ditchcarbon
  • Contact
  1. Organizations
  2. CM.COM
Public Profile
Financial Intermediation
NL
updated 3 months ago

CM.COM Sustainability Profile

Company website

CM.com, officially known as CM.com N.V., is a leading global provider of cloud software for customer engagement, headquartered in the Netherlands. Founded in 2011, the company has rapidly expanded its operations across Europe, Asia, and beyond, establishing a strong presence in the digital communication industry. Specialising in messaging, voice, and payment solutions, CM.com offers a unique suite of products designed to enhance customer interactions and streamline business processes. Their innovative platform integrates various communication channels, enabling businesses to connect with customers seamlessly. With a commitment to delivering exceptional service, CM.com has achieved significant milestones, including recognition as a key player in the customer engagement market. Their focus on technology and customer-centric solutions positions them as a trusted partner for businesses looking to elevate their communication strategies.

DitchCarbon Score

How does CM.COM's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

66

Industry Average

Mean score of companies in the Financial Intermediation industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

32

Industry Benchmark

CM.COM's score of 66 is higher than 81% of the industry. This can give you a sense of how well the company is doing compared to its peers.

81%

Let us know if this data was useful to you

CM.COM's reported carbon emissions

In 2024, CM.COM, headquartered in the Netherlands, reported total carbon emissions of approximately 4,676,000 kg CO2e. This figure includes Scope 1 emissions of about 76,000 kg CO2e, Scope 2 emissions of approximately 212,000 kg CO2e, and significant Scope 3 emissions totalling around 4,388,000 kg CO2e. The latter encompasses various categories, with purchased goods and services contributing the largest share at about 3,139,000 kg CO2e. Comparatively, in 2023, CM.COM's total emissions were approximately 5,352,000 kg CO2e, indicating a reduction of about 676,000 kg CO2e year-on-year. This reduction reflects the company's ongoing commitment to sustainability and climate action. CM.COM has set specific near-term reduction targets aimed at decreasing physical waste per person by 15% by 2025 at their Breda headquarters, compared to 2021 levels. These targets apply to both Scope 1 and Scope 2 emissions, demonstrating a proactive approach to minimising their environmental impact. The emissions data is not cascaded from any parent organisation, ensuring that CM.COM's reported figures are independently sourced. The company continues to focus on enhancing its sustainability practices while striving to meet its climate commitments.

Unlock detailed emissions data

Access structured emissions data, company-specific emission factors, and source documents

20232024
Scope 1
127,000
00,000
Scope 2
243,000
000,000
Scope 3
4,981,000
0,000,000

How Carbon Intensive is CM.COM's Industry?

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. CM.COM's primary industry is Financial Intermediation, which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is CM.COM's Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for CM.COM is in NL, which has a very low grid carbon intensity relative to other regions.

CM.COM's Scope 3 Categories Breakdown

CM.COM's Scope 3 emissions, which decreased by 12% last year and decreased by approximately 12% since 2023, demonstrating supply chain emissions tracking. The vast majority of their carbon footprint comes from suppliers and value chain emissions, representing the vast majority of total emissions under the GHG Protocol, with "Purchased Goods and Services" being the largest emissions source at 72% of Scope 3 emissions.

Top Scope 3 Categories

2024
Purchased Goods and Services
72%
Employee Commuting
11%
Business Travel
11%
Capital Goods
5%
Waste Generated in Operations
<1%
Fuel and Energy Related Activities
<1%
Use of Sold Products
<1%
End-of-Life Treatment of Sold Products
<1%

CM.COM's Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

CM.COM has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

Compare CM.COM's Emissions with Industry Peers

8x8

US
•
Computer and related services (72)
Updated 21 days ago

Salesforce

US
•
Computer and related services (72)
Updated 4 days ago

Cisco

US
•
Radio, television and communication equipment and apparatus (32)
Updated 13 days ago

Adobe

US
•
Computer and related services (72)
Updated 26 days ago

Zenvia Inc.

BR
•
Computer and related services (72)
Updated 3 days ago

Microsoft

US
•
Computer and related services (72)
Updated 11 days ago

Let us know if this data was useful to you

Usage Policy

You're welcome to quote or reference data from this page, but please include a visible link back to this URL.

Bulk collection, resale, or redistribution of data from multiple profiles is not permitted.

See our License Agreement for more details.

Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

Ditchcarbon
v251209.2
[email protected]+44 203 475 7875Ditch Carbon Ltd167-169 Great Portland StreetLondon W1W 5PF
UL Solutions verification badge
CDP logo
Gartner Cool Vendor 2025 badge
Available onAWS Marketplace logo
ProductPortalScope 3 Tool FunctionalityDataIntegrationsPricing
CustomersHaleonGrant ThorntonHikmaRead all stories
Use CaseSBTi-aligned baselining & progress trackingSupplier EngagementClimate-informed sourcing strategyEmission ReportingSustainable Finance
ResourcesCalculation MethodologyDocumentationBlogFAQOrganizationsIndustriesSBTI APITrust CentreChangelogWhitepaper
AboutTeamCareersLicense AgreementPrivacy