CM.com, officially known as CM.com N.V., is a leading global provider of cloud software for customer engagement, headquartered in the Netherlands. Founded in 2011, the company has rapidly expanded its operations across Europe, Asia, and beyond, establishing a strong presence in the digital communication industry. Specialising in messaging, voice, and payment solutions, CM.com offers a unique suite of products designed to enhance customer interactions and streamline business processes. Their innovative platform integrates various communication channels, enabling businesses to connect with customers seamlessly. With a commitment to delivering exceptional service, CM.com has achieved significant milestones, including recognition as a key player in the customer engagement market. Their focus on technology and customer-centric solutions positions them as a trusted partner for businesses looking to elevate their communication strategies.
How does CM.COM's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Financial Intermediation industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
CM.COM's score of 66 is higher than 81% of the industry. This can give you a sense of how well the company is doing compared to its peers.
In 2024, CM.COM, headquartered in the Netherlands, reported total carbon emissions of approximately 4,676,000 kg CO2e. This figure includes Scope 1 emissions of about 76,000 kg CO2e, Scope 2 emissions of approximately 212,000 kg CO2e, and significant Scope 3 emissions totalling around 4,388,000 kg CO2e. The latter encompasses various categories, with purchased goods and services contributing the largest share at about 3,139,000 kg CO2e. Comparatively, in 2023, CM.COM's total emissions were approximately 5,352,000 kg CO2e, indicating a reduction of about 676,000 kg CO2e year-on-year. This reduction reflects the company's ongoing commitment to sustainability and climate action. CM.COM has set specific near-term reduction targets aimed at decreasing physical waste per person by 15% by 2025 at their Breda headquarters, compared to 2021 levels. These targets apply to both Scope 1 and Scope 2 emissions, demonstrating a proactive approach to minimising their environmental impact. The emissions data is not cascaded from any parent organisation, ensuring that CM.COM's reported figures are independently sourced. The company continues to focus on enhancing its sustainability practices while striving to meet its climate commitments.
Access structured emissions data, company-specific emission factors, and source documents
| 2023 | 2024 | |
|---|---|---|
| Scope 1 | 127,000 | 00,000 |
| Scope 2 | 243,000 | 000,000 |
| Scope 3 | 4,981,000 | 0,000,000 |
CM.COM's Scope 3 emissions, which decreased by 12% last year and decreased by approximately 12% since 2023, demonstrating supply chain emissions tracking. The vast majority of their carbon footprint comes from suppliers and value chain emissions, representing the vast majority of total emissions under the GHG Protocol, with "Purchased Goods and Services" being the largest emissions source at 72% of Scope 3 emissions.
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
CM.COM has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.


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