Intercom Sustainability Profile
Intercom, a leading customer communication platform, is headquartered in Brazil (BR) and operates extensively across North America and Europe. Founded in 2011, the company has revolutionised the way businesses engage with their customers through innovative messaging solutions. Intercom's core offerings include live chat, chatbots, and customer engagement tools, all designed to enhance user experience and streamline communication. What sets Intercom apart is its focus on personalised messaging, enabling businesses to connect with customers in real-time and foster meaningful relationships. With a strong market position, Intercom has garnered recognition for its user-friendly interface and robust functionality, making it a preferred choice for companies seeking to improve customer support and engagement. As a pioneer in the customer service industry, Intercom continues to shape the future of customer communication.
DitchCarbon Score
How does Intercom's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Intercom's score of 26 is lower than 57% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Intercom's reported carbon emissions
Intercom, headquartered in Brazil, currently does not report any specific carbon emissions data, as there are no available figures for kg CO2e emissions. Additionally, there are no documented reduction targets or climate pledges outlined in their sustainability initiatives. As such, Intercom's climate commitments and strategies remain unspecified, and there is no inherited emissions data from a parent or related organization. Without concrete data or targets, it is challenging to assess their environmental impact or progress in addressing climate change.
How Carbon Intensive is Intercom's Industry?
How Carbon Intensive is Intercom's Location?
Intercom's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Intercom has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
