Intercom
Intercom, a leading customer communication platform, is headquartered in Brazil (BR) and operates extensively across North America and Europe. Founded in 2011, the company has revolutionised the way businesses engage with their customers through innovative messaging solutions. Intercom's core offerings include live chat, chatbots, and customer engagement tools, all designed to enhance user experience and streamline communication. What sets Intercom apart is its focus on personalised messaging, enabling businesses to connect with customers in real-time and foster meaningful relationships. With a strong market position, Intercom has garnered recognition for its user-friendly interface and robust functionality, making it a preferred choice for companies seeking to improve customer support and engagement. As a pioneer in the customer service industry, Intercom continues to shape the future of customer communication.
DitchCarbon Score
How does Intercom's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Intercom's score of 26 is higher than 52% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Intercom's reported carbon emissions
Intercom, headquartered in Brazil, currently does not have publicly available carbon emissions data for the most recent year, nor does it report specific reduction targets or initiatives. As of now, there are no emissions figures, such as Scope 1, 2, or 3 emissions, nor any commitments to climate pledges or science-based targets (SBTi) that have been disclosed. Without specific data or commitments, it is unclear how Intercom is addressing its carbon footprint or contributing to climate action within the industry. The absence of emissions data and reduction initiatives suggests a need for further transparency and engagement in climate-related efforts.
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Intercom is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
