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Public Profile
Computer Services
BR
updated a month ago

Intercom

Company website

Intercom, a leading customer communication platform, is headquartered in Brazil (BR) and operates extensively across North America and Europe. Founded in 2011, the company has revolutionised the way businesses engage with their customers through innovative messaging solutions. Intercom's core offerings include live chat, chatbots, and customer engagement tools, all designed to enhance user experience and streamline communication. What sets Intercom apart is its focus on personalised messaging, enabling businesses to connect with customers in real-time and foster meaningful relationships. With a strong market position, Intercom has garnered recognition for its user-friendly interface and robust functionality, making it a preferred choice for companies seeking to improve customer support and engagement. As a pioneer in the customer service industry, Intercom continues to shape the future of customer communication.

DitchCarbon Score

How does Intercom's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

26

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

28

Industry Benchmark

Intercom's score of 26 is lower than 54% of the industry. This can give you a sense of how well the company is doing compared to its peers.

46%

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Intercom's reported carbon emissions

Intercom, headquartered in Brazil, currently does not report any specific carbon emissions data, as there are no available figures for kg CO2e emissions. Additionally, there are no documented reduction targets or climate pledges outlined in their sustainability initiatives. As such, Intercom's climate commitments and strategies remain unspecified, indicating a potential area for development in their environmental responsibility efforts. Without emissions data or reduction initiatives, it is unclear how Intercom aligns with industry standards for carbon management and climate action.

Industry emissions intensity

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Low
Medium
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Very high
Some industries are more carbon intensive than others. Intercom's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
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Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Intercom is in BR, which has a very low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Intercom is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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