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ServiceNow, officially known as ServiceNow, Inc., is a leading player in the software publishing industry, headquartered in the United States. Founded in 2004, the company has rapidly evolved, establishing itself as a pioneer in digital workflows and enterprise cloud solutions. With a strong presence in North America and expanding operations globally, ServiceNow focuses on automating IT service management, customer service, and human resources.
The company's core offerings, including the Now Platform, are distinguished by their ability to streamline processes and enhance productivity across various sectors. ServiceNow's commitment to innovation has earned it a prominent market position, recognised for its robust capabilities in transforming business operations. With numerous accolades and a growing customer base, ServiceNow continues to set the standard for digital transformation in the enterprise software landscape.
+36 vs industry average
Service Now’s score of 85 is higher than 83% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Software Publishers is among the least carbon-intensive industries
The Software Publishers industry has reduced its overall emissions by 22% since 2018
Scope 3 accounts for ••• of total emissions.
ServiceNow, a US-based Software Publisher, reported total emissions of approximately 320,480,000 kg CO2e in 2025. This includes about 2,485,000 kg CO2e from Scope 1 emissions, around 901,000 kg CO2e from Scope 2 market-based emissions, and approximately 317,094,000 kg CO2e from Scope 3 emissions.
In 2024, their total emissions were about 302,813,000 kg CO2e, with Scope 1 at roughly 3,063,000 kg CO2e, Scope 2 market-based at around 790,000 kg CO2e, and Scope 3 at about 299,704,000 kg CO2e. Looking back to 2023, total emissions were approximately 295,138,000 kg CO2e, comprising around 2,740,000 kg CO2e from Scope 1, about 712,000 kg CO2e from Scope 2 market-based, and roughly 291,688,000 kg CO2e from Scope 3.
ServiceNow has committed to ambitious climate targets. The company aims to achieve net-zero greenhouse gas emissions by 2030. They also have an approved Science Based Targets initiative (SBTi) target to reduce absolute Scope 1 and 2 GHG emissions by 70% by 2026 from a 2019 base year. Additionally, ServiceNow Inc. commits to reduce Scope 3 GHG emissions from business travel and employee commuting by 40% per unit of value added within the same timeframe, and that 65% of its suppliers by spend covering purchased goods and services and capital goods, will have science-based targets by 2026. This SBTi target is classified as consistent with reductions required to keep warming to 1.5°C.
2026
70% reduction in Scope 2
ServiceNow Inc. commits to reduce absolute scope 1 and 2 GHG emissions 70% by 2026 from a 2019 base year.
2026
70% reduction in Scope 1
ServiceNow Inc. commits to reduce absolute scope 1 and 2 GHG emissions 70% by 2026 from a 2019 base year.
2026
40% reduction in scope 3 total
ServiceNow Inc. also commits to reduce scope 3 GHG emissions from business travel and employee commuting 40% per unit of value added within…
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Common questions about Service Now’s sustainability data and climate commitments
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