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ServiceNow, officially known as ServiceNow, Inc., is a leading player in the software publishing industry, headquartered in the United States. Founded in 2004, the company has rapidly evolved, establishing itself as a pioneer in digital workflows and enterprise cloud solutions. With a strong presence in North America and expanding operations globally, ServiceNow focuses on automating IT service management, customer service, and human resources.
The company's core offerings, including the Now Platform, are distinguished by their ability to streamline processes and enhance productivity across various sectors. ServiceNow's commitment to innovation has earned it a prominent market position, recognised for its robust capabilities in transforming business operations. With numerous accolades and a growing customer base, ServiceNow continues to set the standard for digital transformation in the enterprise software landscape.
+17 vs industry average
Service Now’s score of 66 is higher than 71% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Software Publishers is among the least carbon-intensive industries
The Software Publishers industry has reduced its overall emissions by 22% since 2018
Scope 3 accounts for ••• of total emissions.
ServiceNow, a US-based Software Publisher, reported total carbon emissions of approximately 289.46 million kg CO2e in 2024. This includes about 2.88 million kg CO2e from Scope 1, approximately 790,000 kg CO2e (market-based) from Scope 2, and around 285.79 million kg CO2e from Scope 3 emissions. For comparison, in 2023, their total emissions were approximately 287.97 million kg CO2e.
ServiceNow is committed to significant climate action, with targets validated by the Science Based Targets initiative (SBTi) as consistent with keeping global warming to 1.5°C. The company aims to reduce absolute Scope 1 and 2 GHG emissions by 70% by 2026, using a 2019 baseline year. Additionally, ServiceNow plans to reduce Scope 3 GHG emissions from business travel and employee commuting by 40% per unit of value added within the same timeframe. They also commit that 65% of their suppliers by spend, covering purchased goods and services and capital goods, will have science-based targets by 2026. ServiceNow is further committed to achieving net-zero greenhouse gas emissions by 2030.
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2026
70% reduction in Scope 2
ServiceNow Inc. commits to reduce absolute scope 1 and 2 GHG emissions 70% by 2026 from a 2019 base year. ServiceNow Inc. also commits to re…
2026
70% reduction in Scope 1
ServiceNow Inc. commits to reduce absolute scope 1 and 2 GHG emissions 70% by 2026 from a 2019 base year. ServiceNow Inc. also commits to re…
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Common questions about Service Now’s sustainability data and climate commitments
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