Fcr
FCR, or First Contact Resolution, is a leading provider of customer experience solutions headquartered in California. Established in 2006, the company has made significant strides in the industry, focusing on enhancing customer interactions across various sectors, including telecommunications, retail, and technology. FCR is renowned for its innovative approach to customer service, offering a range of services such as contact centre solutions, technical support, and customer engagement strategies. What sets FCR apart is its commitment to first contact resolution, ensuring that customer issues are addressed efficiently and effectively. With a strong market position, FCR has garnered recognition for its exceptional service quality and operational excellence, making it a trusted partner for businesses seeking to improve their customer experience.
DitchCarbon Score
How does Fcr's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Services Auxiliary to Financial Intermediation industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Fcr's score of 39 is higher than 84% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Fcr's reported carbon emissions
In 2023, First Capital REIT, headquartered in Canada, reported total greenhouse gas emissions of approximately 9,836,000 kg CO2e for Scope 1 and about 11,234,000 kg CO2e for Scope 2. This data reflects their ongoing commitment to transparency in carbon emissions reporting. The company has set ambitious climate targets, aiming to reduce its Scope 1 and Scope 2 emissions by 46% by 2030, using 2019 as the baseline year. Additionally, First Capital REIT is committed to achieving net-zero emissions by 2050, with a target to reduce total emissions across all scopes (1, 2, and 3) by 90% from the 2019 levels by the same year. These targets have been validated through the Science Based Targets initiative (SBTi), aligning with the global goal to limit warming to 1.5°C. First Capital REIT's proactive approach to climate commitments positions it as a responsible player in the real estate sector, demonstrating a clear pathway towards significant emissions reductions and sustainability.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
| 2021 | 2023 | |
|---|---|---|
| Scope 1 | 9,170,000 | 0,000,000 |
| Scope 2 | 11,510,000 | 00,000,000 |
| Scope 3 | - | - |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Fcr is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
