Intercom
Intercom, officially known as Intercom, Inc., is a leading customer communication platform headquartered in the United States. Founded in 2011, the company has established itself as a key player in the software industry, particularly in customer engagement and support solutions. With a strong presence in North America and Europe, Intercom offers innovative products that streamline customer interactions through messaging, chatbots, and help desk functionalities. The platform's unique approach combines live chat with automated messaging, enabling businesses to provide personalised support at scale. Intercom's notable achievements include securing significant funding rounds and being recognised for its user-friendly interface and robust integration capabilities. As a pioneer in the customer experience sector, Intercom continues to shape how companies connect with their customers, solidifying its market position as a trusted partner for businesses seeking to enhance their customer relationships.
DitchCarbon Score
How does Intercom's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Intercom's score of 3 is lower than 79% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Intercom's reported carbon emissions
Intercom, headquartered in the US, currently does not have publicly available carbon emissions data for the most recent year, nor specific reduction targets or initiatives outlined in their climate commitments. Without concrete figures or defined goals, it is challenging to assess their current impact on climate change or their strategic approach to reducing carbon emissions. However, the absence of data suggests a potential area for improvement in transparency and accountability regarding their environmental footprint. As the industry increasingly prioritises sustainability, Intercom may benefit from establishing clear emissions reduction targets and commitments to align with global climate initiatives.
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Intercom is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
