Yource Group
Yource Group, headquartered in the Netherlands, is a leading player in the customer experience and contact centre industry. Founded in 2000, the company has established a strong presence across Europe, particularly in the Netherlands and Belgium, providing innovative solutions that enhance customer engagement. Specialising in customer service outsourcing, Yource Group offers a range of services including omnichannel support, customer care, and technical assistance. What sets them apart is their commitment to leveraging advanced technology and data analytics to optimise client interactions, ensuring a personalised experience for end-users. With a reputation for excellence, Yource Group has achieved significant milestones, including numerous industry awards that underscore their market position. Their focus on quality and customer satisfaction has made them a trusted partner for businesses seeking to elevate their customer service operations.
DitchCarbon Score
How does Yource Group's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Yource Group's score of 6 is higher than 71% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Yource Group's reported carbon emissions
As of the latest available data from 2017, Yource Group reported total carbon emissions of approximately 49,620,000 kg CO2e, with emissions distributed across various scopes: 3,426,000 kg CO2e from Scope 1, 471,000 kg CO2e from Scope 2, and 49,620,000 kg CO2e from Scope 3. Despite the significant emissions figures, there are currently no disclosed reduction targets or climate pledges from Yource Group. This indicates a potential area for improvement in their climate commitments, especially in the context of increasing industry standards for sustainability and carbon reduction. Yource Group's emissions data highlights the importance of addressing both direct and indirect emissions, particularly in Scope 3, which often represents the largest share of total emissions for many organisations. As the company continues to navigate its environmental impact, establishing clear reduction targets could enhance its commitment to climate action and align with global sustainability goals.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
Add to project| 2015 | 2016 | 2017 | |
|---|---|---|---|
| Scope 1 | 2,918,000 | 0,000,000 | 0,000,000 |
| Scope 2 | 472,000 | 000,000 | 000,000 |
| Scope 3 | 42,442,000 | 00,000,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Yource Group is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
