Zozo, Inc., commonly referred to as Zozo, is a prominent player in the retail trade services sector, headquartered in Japan. Founded in 1998, the company has established itself as a leader in online fashion retail, particularly through its innovative approach to custom clothing and personalisation.
Operating primarily in Japan, Zozo has expanded its reach to various international markets, offering a unique blend of e-commerce and tailored apparel solutions. The company is renowned for its ZOZOSUIT, a groundbreaking measurement tool that allows customers to receive perfectly fitted garments, setting it apart in the competitive retail landscape.
With a strong market position, Zozo continues to achieve notable milestones, including significant partnerships and technological advancements that enhance the shopping experience. Its commitment to quality and customer satisfaction solidifies its reputation as a forward-thinking retailer in the fashion industry.
+26 vs industry average
Zozo’s score of 61 is higher than 73% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Retail Trade Services has below-average carbon intensity
Industry performance
The Retail Trade Services industry has reduced its overall emissions by 42% since 2019
Emissions trajectory 2020 – 2027
Reported emissions
Scope 3 accounts for ••• of total emissions.
Zozo's reported carbon emissions
**Zozo's Carbon Emissions and Climate Commitments** Zozo, a retail trade services company headquartered in Japan, has reported its carbon emissions for 2023 and 2024. In 2024, the company's total greenhouse gas emissions were approximately 207.4 million kg CO2e. This figure comprises Scope 1 emissions of about 34,000 kg CO2e, Scope 2 emissions (market-based) of approximately 716,000 kg CO2e, and substantial Scope 3 emissions totalling around 205.8 million kg CO2e. For the year 2023, Zozo's total emissions were approximately 226.3 million kg CO2e. This breaks down into Scope 1 emissions of about 34,000 kg CO2e, Scope 2 emissions (market-based) of roughly 237,000 kg CO2e, and Scope 3 emissions amounting to approximately 226 million kg CO2e. Zozo has established significant climate commitments, aligning with Science Based Targets initiative (SBTi) guidelines. The company has committed to achieving net-zero greenhouse gas emissions across its value chain by fiscal year 2050. In the near term, Zozo aims to reduce its absolute Scope 1 and Scope 2 greenhouse gas emissions by 100% by FY2030, using FY2020 as a base year. Additionally, the company has set a target to reduce its Scope 3 indirect use phase emissions by 42% within the same timeframe. Furthermore, Zozo plans to increase its annual sourcing of renewable electricity from 0.13% in FY2020 to 100% by FY2025. These emissions data and targets are reported by Zozo, Inc., and are considered to be directly reported by the company.
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Zozo’s Climate Goals (2030 & 2050)
No climate goals have been disclosed for Zozo yet.
Scope 3 top emissions categories
8 of 15 categories disclosedSee all scope 3 categories
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Climate initiatives

Science Based Targets Initiative

Carbon Disclosure Project
The Climate Pledge
UN Global Compact Climate Champions initiative
RE 100
Climate Action 100
Emissions comparison with industry peers
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Common questions about Zozo’s sustainability data and climate commitments
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