Zozo, Inc., commonly referred to as Zozo, is a prominent player in the retail trade services sector, headquartered in Japan. Founded in 1998, the company has established itself as a leader in online fashion retail, particularly through its innovative approach to custom clothing and personalisation.
Operating primarily in Japan, Zozo has expanded its reach to various international markets, offering a unique blend of e-commerce and tailored apparel solutions. The company is renowned for its ZOZOSUIT, a groundbreaking measurement tool that allows customers to receive perfectly fitted garments, setting it apart in the competitive retail landscape.
With a strong market position, Zozo continues to achieve notable milestones, including significant partnerships and technological advancements that enhance the shopping experience. Its commitment to quality and customer satisfaction solidifies its reputation as a forward-thinking retailer in the fashion industry.
+26 vs industry average
Zozo’s score of 62 is higher than 73% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Retail Trade Services has below-average carbon intensity
Industry performance
The Retail Trade Services industry has reduced its overall emissions by 31% since 2018
Emissions trajectory 2020 – 2027
Reported emissions
Scope 3 accounts for ••• of total emissions.
Zozo's reported carbon emissions
Zozo's Climate Commitments and Emissions Performance
Zozo, a retail trade services company based in Japan, is committed to reducing its greenhouse gas emissions. The company has set ambitious targets aligned with the Science Based Targets initiative (SBTi).
Emissions Data:
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2024: Zozo reported total global emissions of approximately 207.1 million kg CO2e. This includes:
- Scope 1: Approximately 34,000 kg CO2e
- Scope 2 (market-based): Approximately 716,000 kg CO2e
- Scope 3: Approximately 205.8 million kg CO2e. Key contributors to Scope 3 emissions include upstream transportation and distribution (approximately 80.5 million kg CO2e) and purchased goods and services (approximately 51.1 million kg CO2e).
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2023: The company reported total global emissions of approximately 226.3 million kg CO2e. This comprises:
- Scope 1: Approximately 34,000 kg CO2e
- Scope 2 (market-based): Approximately 237,000 kg CO2e
- Scope 3: Approximately 226 million kg CO2e, with upstream transportation and distribution (approximately 71.6 million kg CO2e) and capital goods (approximately 77.2 million kg CO2e) being significant contributors.
Climate Targets and Initiatives:
Zozo has committed to reaching net-zero greenhouse gas emissions across its value chain by Fiscal Year (FY) 2050. This overarching goal is supported by several near-term and long-term targets:
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Near-Term Targets (by FY2030):
- Reduce absolute Scope 1 and Scope 2 greenhouse gas (GHG) emissions by 90% from a FY2020 base year.
- Reduce absolute Scope 3 GHG emissions by 42% from a FY2020 base year.
- Increase the annual sourcing of renewable electricity from 0.13% in FY2020 to 100% by FY2025.
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Long-Term Targets (by FY2050):
- Reduce absolute Scope 1, 2, and 3 GHG emissions by 90% from a FY2020 base year.
- Maintain a minimum of 90% absolute Scope 1 and 2 GHG emissions reduction from FY2030 through FY2050, based on a FY2020 baseline.
Zozo's emissions data and targets are inherited from its parent organisation, ZOZO, Inc., with a cascade level of 4 and a relationship type of 'current subsidiary'.
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Zozo’s Climate Goals (2030 & 2050)
3 goals2030
90% reduction in Scope 2
ZOZO, Inc commits to reduce absolute scope 2 GHG emissions 90% by FY2030 from a FY2020 base year.
2030
90% reduction in Scope 1
ZOZO, Inc commits to reduce absolute scope 1 GHG emissions 90% by FY2030 from a FY2020 base year.
2030
42% reduction in scope 3 total
ZOZO, Inc further commits to reduce absolute scope 3 GHG emissions 42% by FY2030 from a FY2020 base year.
Showing SBTi-validated targets only. Sign up or sign in to see all disclosed climate targets.
Scope 3 top emissions categories
8 of 15 categories disclosedSee all scope 3 categories
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Climate initiatives

Science Based Targets Initiative

Carbon Disclosure Project
The Climate Pledge
UN Global Compact Climate Champions initiative
RE 100
Climate Action 100
Emissions comparison with industry peers
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Common questions about Zozo’s sustainability data and climate commitments
Data year: 2024
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