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OrganisationsZozo
Zozo logo

Zozo

Retail Trade ServicesJapanPNK: SRTTY
Last verified 9 days agozozo.com

Zozo, Inc., commonly referred to as Zozo, is a prominent player in the retail trade services sector, headquartered in Japan. Founded in 1998, the company has established itself as a leader in online fashion retail, particularly through its innovative approach to custom clothing and personalisation.

Operating primarily in Japan, Zozo has expanded its reach to various international markets, offering a unique blend of e-commerce and tailored apparel solutions. The company is renowned for its ZOZOSUIT, a groundbreaking measurement tool that allows customers to receive perfectly fitted garments, setting it apart in the competitive retail landscape.

With a strong market position, Zozo continues to achieve notable milestones, including significant partnerships and technological advancements that enhance the shopping experience. Its commitment to quality and customer satisfaction solidifies its reputation as a forward-thinking retailer in the fashion industry.

62
DitchCarbon score

+26 vs industry average

Zozo’s score of 62 is higher than 73% of the industry. This can give you a sense of how well the company is doing compared to its peers.

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Industry Intensity

Low

Retail Trade Services has below-average carbon intensity

Industry performance

0.181
20182025

The Retail Trade Services industry has reduced its overall emissions by 31% since 2018

Emissions trajectory 2020 – 2027

000.0M000.0M000.0M00M0

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20202021202220232024202520262027

Reported emissions

Scope 1
•••kg CO₂e
Scope 2
•••kg CO₂e
Scope 3
•••kg CO₂e
Total reported
•••kg CO₂e

Scope 3 accounts for ••• of total emissions.

Zozo's reported carbon emissions

Zozo's Climate Commitments and Emissions Performance

Zozo, a retail trade services company based in Japan, is committed to reducing its greenhouse gas emissions. The company has set ambitious targets aligned with the Science Based Targets initiative (SBTi).

Emissions Data:

  • 2024: Zozo reported total global emissions of approximately 207.1 million kg CO2e. This includes:

    • Scope 1: Approximately 34,000 kg CO2e
    • Scope 2 (market-based): Approximately 716,000 kg CO2e
    • Scope 3: Approximately 205.8 million kg CO2e. Key contributors to Scope 3 emissions include upstream transportation and distribution (approximately 80.5 million kg CO2e) and purchased goods and services (approximately 51.1 million kg CO2e).
  • 2023: The company reported total global emissions of approximately 226.3 million kg CO2e. This comprises:

    • Scope 1: Approximately 34,000 kg CO2e
    • Scope 2 (market-based): Approximately 237,000 kg CO2e
    • Scope 3: Approximately 226 million kg CO2e, with upstream transportation and distribution (approximately 71.6 million kg CO2e) and capital goods (approximately 77.2 million kg CO2e) being significant contributors.

Climate Targets and Initiatives:

Zozo has committed to reaching net-zero greenhouse gas emissions across its value chain by Fiscal Year (FY) 2050. This overarching goal is supported by several near-term and long-term targets:

  • Near-Term Targets (by FY2030):

    • Reduce absolute Scope 1 and Scope 2 greenhouse gas (GHG) emissions by 90% from a FY2020 base year.
    • Reduce absolute Scope 3 GHG emissions by 42% from a FY2020 base year.
    • Increase the annual sourcing of renewable electricity from 0.13% in FY2020 to 100% by FY2025.
  • Long-Term Targets (by FY2050):

    • Reduce absolute Scope 1, 2, and 3 GHG emissions by 90% from a FY2020 base year.
    • Maintain a minimum of 90% absolute Scope 1 and 2 GHG emissions reduction from FY2030 through FY2050, based on a FY2020 baseline.

Zozo's emissions data and targets are inherited from its parent organisation, ZOZO, Inc., with a cascade level of 4 and a relationship type of 'current subsidiary'.

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Zozo’s Climate Goals (2030 & 2050)

3 goals

2030

90% reduction in Scope 2

ZOZO, Inc commits to reduce absolute scope 2 GHG emissions 90% by FY2030 from a FY2020 base year.

Insufficient data90%

2030

90% reduction in Scope 1

ZOZO, Inc commits to reduce absolute scope 1 GHG emissions 90% by FY2030 from a FY2020 base year.

Insufficient data90%

2030

42% reduction in scope 3 total

ZOZO, Inc further commits to reduce absolute scope 3 GHG emissions 42% by FY2030 from a FY2020 base year.

Insufficient data42%

Showing SBTi-validated targets only. Sign up or sign in to see all disclosed climate targets.

Scope 3 top emissions categories

8 of 15 categories disclosed
Upstream Transportation & Distribution39%
Purchased Goods & Services25%
Capital Goods20%
End-of-Life Treatment12%
Fuel & Energy Activities1%
Employee Commuting1%
Upstream Leased Assets0%
Waste Generated in Operations0%
Upstream Transportation & Distribution39%
Purchased Goods & Services25%
Capital Goods20%
End-of-Life Treatment12%
Fuel & Energy Activities1%
Employee Commuting1%
Upstream Leased Assets0%
Waste Generated in Operations0%

See all scope 3 categories

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Climate initiatives

SCIENCE BASED TARGETS

Science Based Targets Initiative

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Active
CDP

Carbon Disclosure Project

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Active
THE CLIMATE PLEDGE

The Climate Pledge

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Not active
United Nations Global Compact

UN Global Compact Climate Champions initiative

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Not active
RE 100

RE 100

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Not active
Climate Action 100+

Climate Action 100

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Not active

Emissions comparison with industry peers

View similar organisations
CompanyCountryIndustryLast updatedScoreDetails
Zozo logoZozo
JPRetail Trade Services
9 days ago
62
Marui logoMarui
JPRetail Trade Services
7 days ago
97
View
Fast Retailing Co logoFast Retailing Co
JPRetail Trade Services
7 days ago
90
View
Rakuten logoRakuten
JPInternet Publishing and Broadcasting and Web Search Portals
2 days ago
88
View
Isetan Mitsukoshi logoIsetan Mitsukoshi
JPDepartment Stores
2 days ago
60
View
Amazon Japan G.K. logoAmazon Japan G.K.
JPPost and Telecommunications Services
7 days ago
60
View
Shopify logoShopify
CAFinancial Intermediation
7 days ago
47
View

Frequently asked questions

Common questions about Zozo’s sustainability data and climate commitments

In 2024, Zozo's estimated global greenhouse gas emissions were approximately 207 million kg CO₂e. The majority, over 99%, came from Scope 3 activities, mainly upstream transportation and purchased goods. Scope 1 and Scope 2 emissions were very small, each under 50,000 kg CO₂e. This data highlights that Zozo's primary environmental impact stems from its supply chain and upstream logistics, which are critical targets for emission reduction efforts. Transparency in reporting these figures demonstrates Zozo's commitment to environmental accountability within the retail sector.

Data year: 2024

Usage policy

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See our License Agreement for more details.

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