Lumen Technologies

Sustainability Report and Carbon Intensity Rankings

Is Lumen Technologies doing their part?

Their DitchCarbon score is 33

Lumen Technologies has a DitchCarbon Score of 33 out of 100, indicating a lower performance in sustainability efforts. This score suggests that the company’s carbon intensity is relatively high, reflecting a need for improvement in reducing emissions. A higher score would demonstrate a stronger commitment to environmental sustainability and lower carbon intensity.

This was calculated based on 30+ company specific emissions data points, the higher the score, the better. Check out our methodology.

Industry emissions intensity

Very low




Very high

Lumen Technologies is part of the telecommunications sector, which has a low carbon intensity ranking compared to other industries. Some industries are more damaging than others, this ranking gives you an indication of how carbon intensive the industry is which this company operates in.

Location emissions intensity

Very low




Very high

Lumen Technologies operates in the United States, which has a low carbon intensity rating. This suggests that the company’s sustainability efforts are positively influenced by the country’s overall lower environmental impact.

...this company is doing 14.81% worse in emissions than the industry average.

Lumen Technologies, formerly known as CenturyLink, is a prominent player in the U.S. telecommunications sector, headquartered in Monroe. Founded in 1930, the company specializes in providing innovative contact center solutions, including cloud-based services, intelligent call routing, and interactive voice response (IVR) systems designed to enhance customer experience and operational efficiency. Their offerings cater to businesses seeking scalable, cost-effective communication tools with a focus on improving customer satisfaction and streamlining contact center operations.

Good news, Lumen Technologies has embraced SBTi commitments

Lumen Technologies has established Science Based Targets initiative (SBTi) commitments to significantly reduce their greenhouse gas emissions from both direct operations and purchased energy. Their targets align with the global effort to limit temperature rise to well below 2°C above pre-industrial levels.

The Ultimate Guide to Building Sustainability Into Procurement​

1. Reputation and Brand Image

2. Corporate Social Responsibility

3. Becoming a Customer of Choice

4. Stakeholder Engagement

5. Risk Management

Case study — How Compleat's clients use our carbon data

Making Compleat’s customers climate heroes. Download the 19-page case study PDF.

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Our methodology

Read about our emission calculation methodologies, and what the DitchCarbon Score means.

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