Call Center Solutions
Call Center Solutions, a leading provider in the customer service industry, is headquartered in Turkey (TR) and operates extensively across Europe and the Middle East. Founded in 2005, the company has established itself as a key player in delivering innovative call centre services and solutions tailored to diverse business needs. With a focus on enhancing customer engagement, Call Center Solutions offers a range of services, including inbound and outbound call handling, customer support, and telemarketing. Their unique approach combines advanced technology with skilled personnel, ensuring high-quality service delivery. Recognised for their commitment to excellence, Call Center Solutions has achieved significant milestones, positioning themselves as a trusted partner for businesses seeking to optimise their customer interactions. Their dedication to continuous improvement and customer satisfaction sets them apart in a competitive market.
DitchCarbon Score
How does Call Center Solutions's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Call Center Solutions's score of 23 is lower than 66% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Call Center Solutions's reported carbon emissions
In 2019, Call Center Solutions reported total carbon emissions of approximately 690,139,220 kg CO2e, with significant contributions from Scope 3 emissions, which accounted for about 690 million kg CO2e. Scope 1 emissions were approximately 55,562,240 kg CO2e, while Scope 2 emissions totalled around 25,777,050 kg CO2e. Comparatively, in 2018, the organisation's emissions were slightly higher, with Scope 1 at about 61,711,000 kg CO2e, Scope 2 at approximately 18,074,180 kg CO2e, and Scope 3 reaching about 707,407,010 kg CO2e. The trend from 2017 shows a similar pattern, with Scope 1 emissions at around 64,434,540 kg CO2e, Scope 2 at approximately 15,398,710 kg CO2e, and Scope 3 at about 794,925,510 kg CO2e. Despite these figures, Call Center Solutions has not established specific reduction targets or climate pledges, indicating a potential area for improvement in their climate commitments. The organisation does not inherit emissions data from a parent company, and all reported figures are directly from Call Center Solutions.
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| 2017 | 2018 | 2019 | |
|---|---|---|---|
| Scope 1 | 64,434,540 | 00,000,000 | 00,000,000 |
| Scope 2 | 15,398,710 | 00,000,000 | 00,000,000 |
| Scope 3 | 794,925,510 | 000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Call Center Solutions is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
