Call Center Solutions
Call Centre Solutions, a leading provider in the customer service industry, is headquartered in the United Kingdom and operates extensively across Europe and North America. Founded in 2005, the company has achieved significant milestones, including the development of innovative technologies that enhance customer engagement and operational efficiency. Specialising in bespoke call centre services, Call Centre Solutions offers a range of products, including inbound and outbound telemarketing, customer support, and technical assistance. Their unique approach combines advanced analytics with a customer-centric philosophy, setting them apart in a competitive market. Recognised for their commitment to quality and client satisfaction, Call Centre Solutions has established a strong market position, serving a diverse clientele across various sectors. Their dedication to continuous improvement and innovation has earned them accolades within the industry, solidifying their reputation as a trusted partner for businesses seeking effective call centre solutions.
DitchCarbon Score
How does Call Center Solutions's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Call Center Solutions's score of 18 is lower than 58% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Call Center Solutions's reported carbon emissions
As of 2019, Call Center Solutions reported total carbon emissions of approximately 690,139 tonnes CO2e from Scope 3, 25,777 tonnes CO2e from Scope 2, and 55,562 tonnes CO2e from Scope 1. This data indicates a significant reliance on indirect emissions, particularly from Scope 3, which encompasses the majority of their carbon footprint. Over the years, the company has shown a trend of decreasing emissions in Scope 1 and Scope 2, with reductions from 64,434 tonnes CO2e in Scope 1 in 2017 to 55,562 tonnes CO2e in 2019, and from 15,399 tonnes CO2e in Scope 2 in 2017 to 25,777 tonnes CO2e in 2019. However, Scope 3 emissions have remained substantial, highlighting the need for further action in this area. Currently, Call Center Solutions has not established specific reduction targets or initiatives, nor have they made formal climate pledges. This lack of defined commitments suggests an opportunity for the organisation to enhance its climate strategy and align with industry standards for sustainability and carbon reduction.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
Add to project2017 | 2018 | 2019 | |
|---|---|---|---|
| Scope 1 | 64,434,540 | 00,000,000 | 00,000,000 |
| Scope 2 | 15,398,710 | 00,000,000 | 00,000,000 |
| Scope 3 | 794,925,510 | 000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Call Center Solutions is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
