Call Center Solutions, a leading provider in the customer service industry, is headquartered in Turkey (TR) and operates extensively across Europe and the Middle East. Founded in 2005, the company has established itself as a key player in delivering innovative call centre services and solutions tailored to diverse business needs. With a focus on enhancing customer engagement, Call Center Solutions offers a range of services, including inbound and outbound call handling, customer support, and telemarketing. Their unique approach combines advanced technology with skilled personnel, ensuring high-quality service delivery. Recognised for their commitment to excellence, Call Center Solutions has achieved significant milestones, positioning themselves as a trusted partner for businesses seeking to optimise their customer interactions. Their dedication to continuous improvement and customer satisfaction sets them apart in a competitive market.
How does Call Center Solutions's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Call Center Solutions's score of 3 is lower than 99% of the industry. This can give you a sense of how well the company is doing compared to its peers.
In 2019, Call Center Solutions reported total carbon emissions of approximately 690,139,220 kg CO2e, with emissions distributed across all three scopes: 55,562,240 kg CO2e (Scope 1), 25,777,050 kg CO2e (Scope 2), and 690,139,220 kg CO2e (Scope 3). This marked a decrease in Scope 1 and Scope 2 emissions compared to 2018, which recorded 61,711,000 kg CO2e and 18,074,180 kg CO2e, respectively. However, Scope 3 emissions also saw a reduction from 707,407,010 kg CO2e in 2018. Despite these reductions, Call Center Solutions has not established specific reduction targets or climate pledges, indicating a potential area for improvement in their climate commitments. The company operates within a global context, where the emphasis on sustainability and carbon footprint reduction is increasingly critical. As such, further initiatives could enhance their environmental impact and align with industry standards for climate action.
Access structured emissions data, company-specific emission factors, and source documents
Add to project2017 | 2018 | 2019 | |
---|---|---|---|
Scope 1 | 64,434,540 | 00,000,000 | 00,000,000 |
Scope 2 | 15,398,710 | 00,000,000 | 00,000,000 |
Scope 3 | 794,925,510 | 000,000,000 | 000,000,000 |
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Call Center Solutions is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.