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CitizenM (often styled citizenM hotels) is a pioneering hospitality company headquartered in the Netherlands. Since its founding in 2008, with its first hotel opening in Amsterdam, CitizenM has redefined the hotel and restaurant services industry by focusing on modern, design-led accommodations.
Distinguished by its ‘affordable luxury’ concept, CitizenM offers a unique blend of high-end design, smart technology, and streamlined guest experiences. Guests enjoy stylish communal living rooms, state-of-the-art in-room amenities, and efficient self-service options, catering to the contemporary global traveller.
Operating across major cities in Europe, North America, and Asia, CitizenM has successfully positioned itself as a disruptor in the modern travel sector. Its commitment to a unique, consistent experience has established CitizenM as a prominent and expanding player in the global hospitality landscape.
+39 vs industry average
Citizenm’s score of 65 is higher than 78% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Hospitality has typical carbon intensity
The Hospitality industry has reduced its overall emissions by 32% since 2018
Scope 3 accounts for ••• of total emissions.
CitizenM, a hotel and restaurant services company based in the Netherlands, reported its 2024 emissions as: Scope 1 at 3,971,000 kg CO2e, Scope 2 at 11,682,000 kg CO2e, and partial Scope 3 emissions including business travel at 1,190,000 kg CO2e and waste generated in operations at 870,000 kg CO2e.
In 2023, CitizenM's Scope 1 emissions were 3,614,000 kg CO2e, Scope 2 emissions were 9,414,000 kg CO2e, and partial Scope 3 emissions included business travel at 1,126,000 kg CO2e and waste generated in operations at 739,000 kg CO2e.
Looking back to 2022, the company disclosed Scope 1 emissions of 3,111,000 kg CO2e and Scope 2 emissions of 6,657,000 kg CO2e. In 2021, Scope 1 emissions were 2,780,000 kg CO2e, Scope 2 emissions (market-based) were 979,000 kg CO2e, and partial Scope 3 emissions included business travel at 182,000 kg CO2e and waste generated in operations at 376,000 kg CO2e. For 2020, Scope 1 emissions were 2,150,000 kg CO2e, Scope 2 emissions (market-based) were 666,000 kg CO2e, and partial Scope 3 emissions included business travel at 268,000 kg CO2e and waste generated in operations at 375,000 kg CO2e. In 2019, Scope 1 emissions were 2,013,000 kg CO2e, Scope 2 emissions (market-based) were 506,000 kg CO2e, and partial Scope 3 emissions included business travel at 1,100,000 kg CO2e and waste generated in operations at 738,000 kg CO2e.
CitizenM has set a long-term net-zero target for its Scope 1 and 2 absolute GHG emissions by 2040. The company also previously aimed to reduce its total like-for-like Scope 1 emissions by 5% by 2022, using a 2019 baseline. Similarly, there was a target to reduce total like-for-like Scope 2 emissions by 5% by 2022, also based on a 2019 baseline. This organization is a current subsidiary of CitizenM Operations Holding B.V.
2025
Near-zero scope 1 & 2
Target to achieve near-zero emissions for direct operations and purchased energy
2030
62% reduction in total GHG
Vs 2019 baseline. Validated by SBTi. Includes full supply chain.
2040
50% reduction in Scope 3 intensity
Across purchased goods and services and logistics.
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