Institute Of Customer Service
The Institute of Customer Service (ICS), headquartered in Great Britain, is a leading authority in customer service excellence. Founded in 1997, the Institute has established itself as a pivotal player in the customer service industry, focusing on enhancing service standards across various sectors. With a commitment to professional development, ICS offers a range of services including training, accreditation, and research, all designed to elevate customer service practices. Operating primarily in the UK, the Institute serves a diverse clientele, from small businesses to large corporations, helping them to improve customer satisfaction and loyalty. Notable achievements include the development of the Customer Service Index, which provides valuable insights into service performance. By championing best practices and fostering a culture of service excellence, the Institute of Customer Service continues to shape the future of customer engagement in the UK and beyond.
DitchCarbon Score
How does Institute Of Customer Service's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Membership Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Institute Of Customer Service's score of 23 is lower than 56% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Institute Of Customer Service's reported carbon emissions
The Institute of Customer Service, headquartered in Great Britain, currently does not have any reported carbon emissions data, as indicated by the absence of specific figures in kg CO2e. Additionally, there are no documented reduction targets or climate pledges associated with the organisation. As a result, the Institute's climate commitments and initiatives remain unspecified, and there is no inherited emissions data from a parent or related organisation. Without concrete emissions data or reduction strategies, the Institute's position on climate action is unclear within the industry context.
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Institute Of Customer Service is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
