Zappos, officially known as Zappos.com, Inc., is a leading online retailer headquartered in the United States, primarily serving customers across North America. Founded in 1999, Zappos has revolutionised the e-commerce landscape, specialising in footwear, apparel, and accessories. The company is renowned for its exceptional customer service and a vast selection of over 1,000 brands, making it a go-to destination for shoppers seeking quality and variety. With a commitment to a unique corporate culture and a customer-first philosophy, Zappos has achieved significant milestones, including being acquired by Amazon in 2009. This strategic partnership has further solidified its market position, allowing Zappos to enhance its logistics and expand its product offerings. As a pioneer in the online retail industry, Zappos continues to set the standard for customer satisfaction and innovation.
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