Zappos, officially known as Zappos.com, Inc., is a leading online retailer headquartered in the United States, primarily serving customers across North America. Founded in 1999, Zappos has revolutionised the e-commerce landscape, specialising in footwear, apparel, and accessories. The company is renowned for its exceptional customer service and a vast selection of over 1,000 brands, making it a go-to destination for shoppers seeking quality and variety.
With a commitment to a unique corporate culture and a customer-first philosophy, Zappos has achieved significant milestones, including being acquired by Amazon in 2009. This strategic partnership has further solidified its market position, allowing Zappos to enhance its logistics and expand its product offerings. As a pioneer in the online retail industry, Zappos continues to set the standard for customer satisfaction and innovation.
+22 vs industry average
Zappos’s score of 57 is higher than 75% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Retail Trade Services has below-average carbon intensity
Industry performance
The Retail Trade Services industry has reduced its overall emissions by 42% since 2019
Reported emissions
No reported emissions data is available for Zappos yet.
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Zappos’s Climate Goals (2030 & 2050)
No climate goals have been disclosed for Zappos yet.
Scope 3 top emissions categories
No scope 3 category breakdown has been disclosed yet.
Climate initiatives

Science Based Targets Initiative
Inherited from Amazon.com, Inc.
Carbon Disclosure Project
Inherited from Amazon.com, Inc.The Climate Pledge
Inherited from Amazon.com, Inc.UN Global Compact Climate Champions initiative
RE 100
Climate Action 100
Emissions comparison with industry peers
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