Public Profile

Zappos

Zappos, officially known as Zappos.com, Inc., is a leading online retailer headquartered in the United States, primarily serving customers across North America. Founded in 1999, Zappos has revolutionised the e-commerce landscape, specialising in footwear, apparel, and accessories. The company is renowned for its exceptional customer service and a vast selection of over 1,000 brands, making it a go-to destination for shoppers seeking quality and variety. With a commitment to a unique corporate culture and a customer-first philosophy, Zappos has achieved significant milestones, including being acquired by Amazon in 2009. This strategic partnership has further solidified its market position, allowing Zappos to enhance its logistics and expand its product offerings. As a pioneer in the online retail industry, Zappos continues to set the standard for customer satisfaction and innovation.

DitchCarbon Score

How does Zappos's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

31

Industry Average

Mean score of companies in the Retail Trade Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

4

Industry Benchmark

Zappos's score of 31 is higher than 81% of the industry. This can give you a sense of how well the company is doing compared to its peers.

81%

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Zappos's reported carbon emissions

Zappos, headquartered in the US, currently does not have publicly available data on its carbon emissions, including specific figures for Scope 1, 2, or 3 emissions. Additionally, there are no documented reduction targets or climate pledges outlined in their sustainability initiatives. This lack of information suggests that Zappos may still be in the early stages of formalising its climate commitments or reporting on its carbon footprint. As the retail industry increasingly prioritises sustainability, it will be important for Zappos to establish clear emissions data and reduction strategies to align with industry standards and consumer expectations.

Industry emissions intensity

Very low
Low
Medium
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Very high
Some industries are more carbon intensive than others. Zappos's primary industry is Retail trade services, except of motor vehicles and motorcycles; repair services of personal and household goods (52), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Zappos is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Zappos is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers