Salesforce
Salesforce, officially known as Salesforce.com, Inc., is a leading cloud-based software company headquartered in San Francisco, US. Founded in 1999, Salesforce has revolutionised customer relationship management (CRM) by offering innovative solutions that empower businesses to connect with their customers more effectively. With a strong presence in North America, Europe, and Asia, Salesforce operates primarily in the technology industry, focusing on CRM, marketing automation, and analytics. Its core products, including Sales Cloud, Service Cloud, and Marketing Cloud, are distinguished by their user-friendly interfaces and robust integration capabilities. Recognised as a pioneer in cloud computing, Salesforce has achieved significant milestones, including being named a leader in the Gartner Magic Quadrant for CRM. The company continues to set industry standards, making it a formidable player in the global market.
DitchCarbon Score
How does Salesforce's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Salesforce's score of 100 is higher than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Salesforce's reported carbon emissions
In 2025, Salesforce reported total carbon emissions of approximately 1,056,000,000 kg CO2e, with Scope 1 emissions at about 6,000,000 kg CO2e, Scope 2 emissions (market-based) at around 78,000,000 kg CO2e, and Scope 3 emissions reaching approximately 2,127,000,000 kg CO2e. This reflects a commitment to reducing absolute emissions across all scopes by 50% by 2030, with a long-term goal of achieving net zero residual emissions by FY2041. Salesforce's emissions reduction strategy includes significant targets: a 67% reduction in absolute Scope 1 and 2 emissions by FY2031 from a 2019 base year, and a 90% reduction by FY2041. Additionally, the company aims to ensure that 60% of its suppliers set science-based targets by 2025, addressing emissions from purchased goods and services, capital goods, and other upstream activities. The company has also committed to increasing its use of renewable energy in data centre operations, targeting full renewable energy sourcing by 2025. Salesforce's climate initiatives are aligned with the Science Based Targets initiative (SBTi), reinforcing its commitment to climate action and sustainability within the software and services sector.
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| 2011 | 2012 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Scope 1 | - | - | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
| Scope 2 | - | - | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 20,442,000 | 00,000,000 | 00,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 0,000,000,000 | 000,000,000 | 000,000,000 | 0,000,000,000 | 0,000,000,000 | 0,000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Salesforce is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
