Firstsource Solutions
Firstsource Solutions, a leading provider of business process management services, is headquartered in the United States and operates across key regions including the UK, India, and the Philippines. Founded in 2001, the company has established itself in various industries such as healthcare, telecommunications, and banking, delivering tailored solutions that enhance customer engagement and operational efficiency. With a focus on digital transformation, Firstsource Solutions offers a range of core services including customer care, revenue cycle management, and analytics. Their unique approach combines advanced technology with deep industry expertise, positioning them as a trusted partner for businesses seeking to optimise their processes. Recognised for their commitment to quality and innovation, Firstsource Solutions continues to achieve significant milestones, solidifying their market position as a frontrunner in the business process outsourcing sector.
DitchCarbon Score
How does Firstsource Solutions's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Firstsource Solutions's score of 63 is higher than 99% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Firstsource Solutions's reported carbon emissions
In 2023, Firstsource Solutions reported total carbon emissions of approximately 15,438,820 kg CO2e from Scope 2 and 26,156,000 kg CO2e from Scope 3 emissions. This marked a significant increase in Scope 3 emissions compared to previous years, reflecting the company's growing operational footprint. In 2022, the company recorded 13,192,670 kg CO2e in Scope 2 and 417,280 kg CO2e in Scope 3 emissions. Over the years, Firstsource has demonstrated a commitment to reducing its carbon footprint. The company has set a long-term target to achieve net-zero emissions by 2050, encompassing all scopes of emissions. This commitment aligns with the Science Based Targets initiative (SBTi), which the company has officially joined, indicating its dedication to climate action. In terms of specific emissions data, Firstsource's Scope 1 emissions were 366,330 kg CO2e in 2023, down from 1,589,980 kg CO2e in 2022, showcasing a positive trend in direct emissions management. The company continues to disclose emissions across all three scopes, highlighting its transparency and accountability in addressing climate change. Overall, Firstsource Solutions is actively working towards its climate commitments while navigating the complexities of emissions management in a rapidly evolving industry landscape.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
| 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|
| Scope 1 | 465,700 | 000,000 | 0,000,000 | 000,000 | 000,000 |
| Scope 2 | 7,879,690 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 555,680 | 000,000 | 000,000 | 00,000,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Firstsource Solutions is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
