Firstsource Solutions
Firstsource Solutions, a leading provider of business process management services, is headquartered in the United States and operates across key regions including the UK, India, and the Philippines. Founded in 2001, the company has established itself in various industries such as healthcare, telecommunications, and banking, delivering tailored solutions that enhance customer engagement and operational efficiency. With a focus on digital transformation, Firstsource Solutions offers a range of core services including customer care, revenue cycle management, and analytics. Their unique approach combines advanced technology with deep industry expertise, positioning them as a trusted partner for businesses seeking to optimise their processes. Recognised for their commitment to quality and innovation, Firstsource Solutions continues to achieve significant milestones, solidifying their market position as a frontrunner in the business process outsourcing sector.
DitchCarbon Score
How does Firstsource Solutions's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Firstsource Solutions's score of 61 is higher than 99% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Firstsource Solutions's reported carbon emissions
In 2023, Firstsource Solutions reported total carbon emissions of approximately 220,521,170,000 kg CO2e. This figure includes Scope 1 emissions of about 366,330 kg CO2e, Scope 2 emissions of approximately 15,438,820 kg CO2e, and significant Scope 3 emissions totalling around 26,156,000 kg CO2e. Over the years, Firstsource has made notable progress in reducing its emissions. For instance, from 2021 to 2022, Scope 1 emissions decreased from approximately 393,820 kg CO2e to about 154,472,480,000 kg CO2e, while Scope 2 emissions rose from around 10,768,400 kg CO2e to approximately 67,693,940,000 kg CO2e. Firstsource Solutions is committed to achieving net-zero emissions by 2050, as part of its long-term climate strategy. This commitment encompasses all scopes of emissions, aligning with the Science Based Targets initiative (SBTi). The company is actively working towards this goal, having set a target to start implementing reduction strategies from 2023 onwards. Overall, Firstsource Solutions demonstrates a proactive approach to managing its carbon footprint and addressing climate change, reflecting its dedication to sustainability within the software and services sector.
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Get Started| 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|
| Scope 1 | 465,700 | 000,000 | 000,000,000,000 | 000,000 | 000,000 |
| Scope 2 | 7,879,690 | 00,000,000 | 00,000,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 555,680 | 000,000 | 000,000 | 00,000,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Firstsource Solutions is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
