Transcom Worldwide AB, commonly known as Transcom, is a leading global customer experience specialist headquartered in Sweden. Founded in 1995, the company has established a strong presence across Europe, North America, and Asia, providing tailored solutions in customer care, technical support, and sales. Transcom's unique approach combines advanced technology with a human touch, ensuring exceptional service delivery across various industries, including telecommunications, finance, and e-commerce. With a commitment to innovation, Transcom has achieved significant milestones, including numerous awards for customer service excellence. As a prominent player in the customer experience sector, Transcom continues to enhance its market position through strategic partnerships and a focus on sustainable growth, making it a trusted choice for businesses seeking to elevate their customer interactions.
How does Transcom's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Other Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Transcom's score of 50 is higher than 71% of the industry. This can give you a sense of how well the company is doing compared to its peers.
In 2023, Transcom reported total carbon emissions of approximately 1,312,000,000 kg CO2e, with significant contributions from Scope 1, Scope 2, and Scope 3 emissions. Specifically, Scope 1 emissions were about 46,000,000 kg CO2e, Scope 2 emissions totalled approximately 6,900,000 kg CO2e, and Scope 3 emissions accounted for a substantial 1,562,043,600,000 kg CO2e. Transcom has set ambitious climate commitments, aiming for a 55% reduction in both Scope 1 and Scope 2 emissions by 2033, starting from 2023 levels. This long-term target reflects the company's commitment to mitigating its carbon footprint and aligns with industry standards for climate action. The emissions data for Transcom is cascaded from its parent company, Transcom Holding AB (publ), indicating a structured approach to sustainability across its corporate family. This cascading of data ensures that Transcom adheres to the broader climate initiatives set by its parent organisation, reinforcing its commitment to environmental responsibility.
Access structured emissions data, company-specific emission factors, and source documents
| 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | |
|---|---|---|---|---|---|---|
| Scope 1 | 137,800 | 000,000 | 000,000 | 000,000 | 00,000 | 0,000,000 |
| Scope 2 | 6,498,230 | 00,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 00,000,000 |
| Scope 3 | 1,485,510 | 0,000,000 | 000,000 | 000,000 | 000,000 | 00,000,000 |
Transcom's Scope 3 emissions, which increased significantly last year and increased significantly since 2017, demonstrating supply chain emissions tracking. Most of their carbon footprint comes from suppliers and value chain emissions, with Scope 3 emissions accounting for 59% of total emissions under the GHG Protocol, with "Employee Commuting" being the largest emissions source at 50% of Scope 3 emissions.
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Transcom has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.