TTEC Holdings, Inc.
TTEC Holdings, Inc., commonly referred to as TTEC, is a leading global customer experience technology and services company headquartered in the United States. Founded in 1982, TTEC has established a strong presence in key operational regions, including North America, Latin America, Europe, and Asia. The company operates primarily within the customer experience management industry, offering innovative solutions that enhance customer engagement and operational efficiency. TTEC's core services encompass customer care, digital transformation, and technology solutions, distinguished by their focus on integrating human touch with advanced technology. With a commitment to delivering exceptional customer experiences, TTEC has garnered recognition for its market leadership and innovative approach. The company continues to achieve significant milestones, positioning itself as a trusted partner for businesses seeking to elevate their customer interactions in an increasingly digital world.
DitchCarbon Score
How does TTEC Holdings, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
TTEC Holdings, Inc.'s score of 33 is higher than 94% of the industry. This can give you a sense of how well the company is doing compared to its peers.
TTEC Holdings, Inc.'s reported carbon emissions
In 2023, TTEC Holdings, Inc. reported total carbon emissions of approximately 731,800 kg CO2e. This figure includes 34,100 kg CO2e from Scope 2 emissions and 697,700 kg CO2e from Scope 3 emissions, with no reported Scope 1 emissions. The breakdown of Scope 3 emissions indicates significant contributions from business travel (55,000 kg CO2e) and employee commuting (93,700 kg CO2e). In 2022, TTEC's emissions were approximately 731,800 kg CO2e, comprising 45,400 kg CO2e from Scope 1, 24,900 kg CO2e from Scope 2, and 696,200 kg CO2e from Scope 3. The carbon intensity for employees increased from 1,400 kg CO2e per full-time equivalent (FTE) in 2022 to 1,800 kg CO2e per FTE in 2023, indicating a rise in emissions relative to workforce size. Despite these figures, TTEC has not disclosed specific reduction targets or initiatives under the Science Based Targets initiative (SBTi) or other climate pledges. The company is actively working towards understanding and managing its carbon footprint, particularly in Scope 3 emissions, which represent the majority of its total emissions.
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Get Started| 2022 | 2023 | |
|---|---|---|
| Scope 1 | 45,400 | - |
| Scope 2 | 24,900 | 00,000 |
| Scope 3 | 696,200 | 000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
TTEC Holdings, Inc. is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
