Public Profile

TTEC Holdings, Inc.

TTEC Holdings, Inc., commonly referred to as TTEC, is a leading global customer experience technology and services company headquartered in the United States. Founded in 1982, TTEC has established a strong presence in key operational regions, including North America, Latin America, Europe, and Asia. The company operates primarily within the customer experience management industry, offering innovative solutions that enhance customer engagement and operational efficiency. TTEC's core services encompass customer care, digital transformation, and technology solutions, distinguished by their focus on integrating human touch with advanced technology. With a commitment to delivering exceptional customer experiences, TTEC has garnered recognition for its market leadership and innovative approach. The company continues to achieve significant milestones, positioning itself as a trusted partner for businesses seeking to elevate their customer interactions in an increasingly digital world.

DitchCarbon Score

How does TTEC Holdings, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

46

Industry Average

Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

4

Industry Benchmark

TTEC Holdings, Inc.'s score of 46 is higher than 96% of the industry. This can give you a sense of how well the company is doing compared to its peers.

96%

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TTEC Holdings, Inc.'s reported carbon emissions

In 2024, TTEC Holdings, Inc. reported total carbon emissions of approximately 82,000,000 kg CO2e. This figure includes 1,449,380 kg CO2e from Scope 1 emissions, primarily from stationary combustion, and 11,759,370 kg CO2e from Scope 2 emissions. The majority of their emissions, about 69,669,180 kg CO2e, fall under Scope 3, which encompasses various categories such as capital goods (33,923,020 kg CO2e) and employee commute (8,348,420 kg CO2e). In 2023, TTEC's emissions were approximately 33,000,000 kg CO2e, with Scope 1 emissions at 2,207,590 kg CO2e and Scope 2 emissions reaching about 31,186,840 kg CO2e. Notably, TTEC has committed to setting emissions reduction targets aligned with the Science Based Target Initiative (SBTi) for both Scope 1 and Scope 2 emissions by 2025. This commitment reflects TTEC's dedication to achieving net-zero emissions and enhancing its sustainability practices in the coming years. Overall, TTEC's emissions data highlights the significant impact of Scope 3 emissions, which represent the largest portion of their carbon footprint, indicating a need for comprehensive strategies to address these upstream and downstream activities.

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20232024
Scope 1
2,207,590
0,000,000
Scope 2
31,186,840
00,000,000
Scope 3
-
00,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. TTEC Holdings, Inc.'s primary industry is Other business services (74), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for TTEC Holdings, Inc. is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

TTEC Holdings, Inc. is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

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