TTEC Holdings, Inc.
TTEC Holdings, Inc., commonly referred to as TTEC, is a leading global customer experience technology and services company headquartered in the United States. Founded in 1982, TTEC has established a strong presence in key operational regions, including North America, Latin America, Europe, and Asia. The company operates primarily within the customer experience management industry, offering innovative solutions that enhance customer engagement and operational efficiency. TTEC's core services encompass customer care, digital transformation, and technology solutions, distinguished by their focus on integrating human touch with advanced technology. With a commitment to delivering exceptional customer experiences, TTEC has garnered recognition for its market leadership and innovative approach. The company continues to achieve significant milestones, positioning itself as a trusted partner for businesses seeking to elevate their customer interactions in an increasingly digital world.
DitchCarbon Score
How does TTEC Holdings, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
TTEC Holdings, Inc.'s score of 53 is higher than 98% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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TTEC Holdings, Inc.'s reported carbon emissions
In 2024, TTEC Holdings, Inc. reported total carbon emissions of approximately 82,000,000 kg CO2e, with significant contributions from Scope 3 emissions, which accounted for about 69,669,180 kg CO2e. Scope 1 emissions were approximately 1,449,380 kg CO2e, primarily from stationary combustion, while Scope 2 emissions totalled about 11,759,370 kg CO2e (market-based). In 2023, TTEC's emissions were approximately 2,207,590 kg CO2e for Scope 1, about 34,100 kg CO2e for Scope 2 (market-based), and around 697,700 kg CO2e for Scope 3. The company has set a commitment to establish emissions reduction targets aligned with the Science Based Target Initiative (SBTi) by 2025 for both Scope 1 and Scope 2 emissions. TTEC's climate strategy reflects a proactive approach to managing its carbon footprint, with a focus on transparency and accountability in emissions reporting across all scopes. The company aims to enhance its sustainability practices and reduce its overall environmental impact in the coming years.
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| 2022 | 2023 | 2024 | |
|---|---|---|---|
| Scope 1 | 45,400 | 0,000,000 | 0,000,000 |
| Scope 2 | 24,900 | 00,000,000 | 00,000,000 |
| Scope 3 | 696,200 | 000,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
TTEC Holdings, Inc. is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
