TTEC Holdings, Inc.
TTEC Holdings, Inc., commonly referred to as TTEC, is a leading global customer experience technology and services company headquartered in the United States. Founded in 1982, TTEC has established a strong presence in key operational regions, including North America, Latin America, Europe, and Asia. The company operates primarily within the customer experience management industry, offering innovative solutions that enhance customer engagement and operational efficiency. TTEC's core services encompass customer care, digital transformation, and technology solutions, distinguished by their focus on integrating human touch with advanced technology. With a commitment to delivering exceptional customer experiences, TTEC has garnered recognition for its market leadership and innovative approach. The company continues to achieve significant milestones, positioning itself as a trusted partner for businesses seeking to elevate their customer interactions in an increasingly digital world.
DitchCarbon Score
How does TTEC Holdings, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
TTEC Holdings, Inc.'s score of 46 is higher than 70% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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TTEC Holdings, Inc.'s reported carbon emissions
In 2024, TTEC Holdings, Inc. reported total carbon emissions of approximately 83,000,000 kg CO2e, with significant contributions from Scope 3 emissions, which accounted for about 69,669,180 kg CO2e. This includes emissions from capital goods (33,923,020 kg CO2e), business travel (4,266,450 kg CO2e), and employee commuting (8,348,420 kg CO2e). Scope 1 emissions were reported at about 1,449,380 kg CO2e, primarily from stationary combustion, while Scope 2 emissions totalled approximately 11,759,370 kg CO2e (market-based). In 2023, TTEC's emissions were approximately 33,000,000 kg CO2e, with Scope 1 emissions at about 2,207,590 kg CO2e and Scope 2 emissions reaching approximately 31,186,840 kg CO2e (market-based). TTEC has committed to setting emissions reduction targets aligned with the Science Based Target Initiative (SBTi) for both Scope 1 and Scope 2 emissions by 2025. This commitment reflects TTEC's intention to enhance its sustainability efforts and contribute to global climate goals. The company has not disclosed specific reduction percentages or achievements to date but is actively working towards these targets. The emissions data is not cascaded from any parent organization, indicating that TTEC Holdings, Inc. is independently reporting its carbon footprint and climate commitments.
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| 2023 | 2024 | |
|---|---|---|
| Scope 1 | 2,207,590 | 0,000,000 |
| Scope 2 | 31,186,840 | 00,000,000 |
| Scope 3 | - | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
TTEC Holdings, Inc. is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
