Concentrix
Concentrix Corporation, commonly referred to as Concentrix, is a leading global provider of customer experience solutions headquartered in the United States. Founded in 1983, the company has established a strong presence in key operational regions, including North America, Europe, and Asia-Pacific. Specialising in business services such as customer engagement, technical support, and analytics, Concentrix stands out for its innovative approach to enhancing customer interactions. With a commitment to delivering exceptional service, Concentrix has achieved significant milestones, including numerous industry awards recognising its excellence in customer service. The company’s unique blend of technology and human expertise positions it as a market leader, serving a diverse range of industries from technology to healthcare. Concentrix continues to drive growth and transformation in the customer experience sector, solidifying its reputation as a trusted partner for businesses worldwide.
DitchCarbon Score
How does Concentrix's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Concentrix's score of 62 is higher than 98% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Concentrix's reported carbon emissions
In 2023, Concentrix reported total carbon emissions of approximately 627,388,310 kg CO2e. This includes Scope 1 emissions of about 10,708,220 kg CO2e, Scope 2 emissions of approximately 149,364,730 kg CO2e, and significant Scope 3 emissions, which totalled around 466,315,390 kg CO2e. The Scope 3 breakdown includes employee commuting (about 239,679,370 kg CO2e), purchased goods and services (approximately 132,899,210 kg CO2e), and business travel (around 15,017,620 kg CO2e). Concentrix has set ambitious climate commitments, aiming for net-zero carbon emissions by 2050, using 2019 as the baseline year. In November 2023, the company received validation from the Science Based Targets initiative (SBTi) for its near-term targets, which include a commitment to halve absolute Scope 1 and 2 greenhouse gas emissions by 2030. This target is aligned with the goal of limiting global warming to 1.5°C. Overall, Concentrix is actively working towards reducing its carbon footprint and has established clear, science-based targets to guide its sustainability efforts.
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| 2019 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|
| Scope 1 | 2,074,340 | 0,000,000 | 0,000,000 | 00,000,000 |
| Scope 2 | 178,886,210 | 000,000,000 | 000,000,000 | 000,000,000 |
| Scope 3 | 340,893,610 | 000,000,000 | 000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Concentrix is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
