Firstsource Solutions
Firstsource Solutions, a leading provider of business process management services, is headquartered in the United States and operates across key regions including the UK, India, and the Philippines. Founded in 2001, the company has established itself in various industries such as healthcare, telecommunications, and banking, delivering tailored solutions that enhance customer engagement and operational efficiency. With a focus on digital transformation, Firstsource Solutions offers a range of core services including customer care, revenue cycle management, and analytics. Their unique approach combines advanced technology with deep industry expertise, positioning them as a trusted partner for businesses seeking to optimise their processes. Recognised for their commitment to quality and innovation, Firstsource Solutions continues to achieve significant milestones, solidifying their market position as a frontrunner in the business process outsourcing sector.
DitchCarbon Score
How does Firstsource Solutions's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Firstsource Solutions's score of 58 is higher than 99% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Firstsource Solutions's reported carbon emissions
In 2023, Firstsource Solutions reported total carbon emissions of approximately 15,438,820 kg CO2e from Scope 2 and 32,532,590 kg CO2e from Scope 3 emissions, alongside 113,640 kg CO2e from Scope 1 emissions. This marked a significant increase in Scope 3 emissions compared to previous years, reflecting the company's ongoing operational and supply chain activities. In 2022, the company recorded total emissions of about 13,192,670 kg CO2e for Scope 2, 4,172,800 kg CO2e for Scope 3, and 1,589,980 kg CO2e for Scope 1. The trend indicates a growing focus on addressing emissions across all scopes, particularly in Scope 3, which encompasses indirect emissions from the value chain. Firstsource Solutions has committed to achieving net-zero emissions by 2050, as part of its long-term climate strategy. This commitment aligns with the Science Based Targets initiative (SBTi), which the company has officially joined, indicating its dedication to reducing emissions across all scopes. The company is actively working towards these targets, with a focus on integrating sustainability into its operations and decision-making processes. Overall, Firstsource Solutions is taking significant steps to address its carbon footprint and contribute to global climate goals, reflecting a proactive approach to environmental responsibility within the software and services sector.
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| 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|
| Scope 1 | 465,700 | 000,000 | 0,000,000 | 000,000 | 000,000 |
| Scope 2 | 7,879,690 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 555,680 | 000,000 | 000,000 | 00,000,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Firstsource Solutions is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
