Firstsource Solutions
Firstsource Solutions, a leading provider of business process management services, is headquartered in the United States and operates across key regions including the UK, India, and the Philippines. Founded in 2001, the company has established itself in various industries such as healthcare, telecommunications, and banking, delivering tailored solutions that enhance customer engagement and operational efficiency. With a focus on digital transformation, Firstsource Solutions offers a range of core services including customer care, revenue cycle management, and analytics. Their unique approach combines advanced technology with deep industry expertise, positioning them as a trusted partner for businesses seeking to optimise their processes. Recognised for their commitment to quality and innovation, Firstsource Solutions continues to achieve significant milestones, solidifying their market position as a frontrunner in the business process outsourcing sector.
DitchCarbon Score
How does Firstsource Solutions's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Firstsource Solutions's score of 33 is higher than 93% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Firstsource Solutions's reported carbon emissions
In 2023, Firstsource Solutions reported total carbon emissions of approximately 26,156,000 kg CO2e, with emissions distributed across all three scopes: 366,330 kg CO2e (Scope 1), 15,438,820 kg CO2e (Scope 2), and a significant 26,156,000 kg CO2e (Scope 3). This marked a notable increase in Scope 3 emissions compared to previous years, reflecting the company's extensive supply chain and operational activities. In 2022, the company recorded total emissions of about 15,898,980 kg CO2e, with Scope 1 emissions at 1,589,980 kg CO2e and Scope 2 emissions at 13,192,670 kg CO2e. The trend indicates a growing focus on understanding and managing emissions across all scopes, particularly as they work towards their long-term climate commitments. Firstsource Solutions has committed to achieving net-zero emissions by 2050, as part of their Science Based Targets initiative (SBTi) commitment. This ambitious target encompasses all scopes of emissions, demonstrating the company's dedication to addressing climate change comprehensively. The company is currently in the process of implementing strategies to reduce its carbon footprint, although specific near-term reduction targets have not been disclosed. Overall, Firstsource Solutions is actively engaging in climate action, with a clear commitment to reducing emissions and contributing to a sustainable future.
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Add to project| 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|
| Scope 1 | 465,700 | 000,000 | 0,000,000 | 000,000 | 000,000 |
| Scope 2 | 7,879,690 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 555,680 | 000,000 | 000,000 | 00,000,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Firstsource Solutions is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
