Firstsource Solutions
Firstsource Solutions, a leading provider of business process management services, is headquartered in the United States and operates across key regions including the UK, India, and the Philippines. Founded in 2001, the company has established itself in various industries such as healthcare, telecommunications, and banking, delivering tailored solutions that enhance customer engagement and operational efficiency. With a focus on digital transformation, Firstsource Solutions offers a range of core services including customer care, revenue cycle management, and analytics. Their unique approach combines advanced technology with deep industry expertise, positioning them as a trusted partner for businesses seeking to optimise their processes. Recognised for their commitment to quality and innovation, Firstsource Solutions continues to achieve significant milestones, solidifying their market position as a frontrunner in the business process outsourcing sector.
DitchCarbon Score
How does Firstsource Solutions's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Firstsource Solutions's score of 66 is higher than 82% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Firstsource Solutions's reported carbon emissions
In 2024, Firstsource Solutions reported total carbon emissions of approximately 12,642,800 kg CO2e for Scope 2 and 19,933,000 kg CO2e for Scope 3, with no emissions recorded for Scope 1. The previous year, 2023, saw emissions of about 16,867,060 kg CO2e for Scope 2 and 26,655,000 kg CO2e for Scope 3, alongside 1,099,100 kg CO2e for Scope 1. Firstsource Solutions has set ambitious climate commitments, aiming to reduce its Scope 1 and Scope 2 emissions by 30% by 2030 from a 2022 baseline. Additionally, the company is committed to achieving net zero emissions by 2050 across all scopes. These targets are part of a broader strategy to lower greenhouse gas emissions and enhance environmental sustainability. The emissions data is cascaded from Firstsource Solutions Limited, reflecting its corporate family relationship. The company is actively engaged in initiatives to mitigate its environmental impact, aligning with industry standards for climate action.
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| 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|
| Scope 1 | 465,700 | 000,000 | 0,000,000 | 000,000 | - |
| Scope 2 | 7,879,690 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 555,680 | 000,000 | 000,000 | 00,000,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Firstsource Solutions is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
