Curious to see the emissions of the organizations you buy from or invest in?
Book a demo for a pilot project
Book a demo for a pilot project
Avaya Inc., commonly referred to as Avaya, is a leading provider of computer and related services headquartered in the United States. Established in 2000, the company has grown to become a prominent player in the communications technology industry, serving clients across North America, Europe, and other major regions.
Specialising in unified communications, contact centre solutions, and cloud-based services, Avaya is renowned for its innovative approach to enterprise communication systems. Its core products include IP telephony, collaboration tools, and customer experience management platforms, which are distinguished by their reliability and scalability.
With a strong market presence and a history of technological advancements, Avaya continues to be a key provider in the computer and related services sector, supporting organisations in enhancing their communication infrastructure and operational efficiency.
-13 vs industry average
Avaya’s score of 25 is lower than 36% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Computer Services has below-average carbon intensity
The Computer Services industry has reduced its overall emissions by 11% since 2018
Scope 3 accounts for ••• of total emissions.
Avaya, a US-headquartered company in the Computer and related services industry, reported its Scope 1 carbon emissions for 2023 as approximately 3,286,000 kg CO2e. For 2022, its Scope 1 emissions were approximately 3,633,000 kg CO2e. In 2021, Avaya's Scope 1 emissions were around 2,543,000 kg CO2e and its Scope 2 emissions were approximately 23,050,000 kg CO2e.
Looking further back, in 2017, Avaya's total reported emissions were about 879,785,000 kg CO2e, comprising approximately 9,262,000 kg CO2e for Scope 1, 54,368,000 kg CO2e for Scope 2, and 816,155,000 kg CO2e for Scope 3.
Avaya has set ambitious climate commitments, with Science Based Targets initiative (SBTi) approved targets. Avaya Holdings Corp. (from which this data is directly sourced) commits to reducing absolute Scope 1 and Scope 2 GHG emissions by 50% by fiscal year 2030, from a fiscal year 2020 base year. Additionally, the company aims to reduce Scope 3 GHG emissions from the use of sold products by 55% per million USD gross profit within the same timeframe. These targets are classified as consistent with reductions required to keep warming to 1.5°C.
Previously, Avaya had surpassed a 2020 emissions reduction target, achieving a 65% reduction in Scope 1 and Scope 2 emissions, and a 49% reduction in Scope 3 emissions from business travel, compared to 2014 levels. The company also announced in 2015 that it had achieved a 39% reduction in carbon dioxide emissions over the previous five years, exceeding its goal of a 15% reduction from a 2009 baseline before 2015 for Scope 1 and Scope 2.
2030
50% reduction in Scope 2
Avaya commits to reduce absolute Scope 1 and Scope 2 GHG emissions 50% by FY2030 from a FY2020 base year. Avaya commits to reduce scope 3 GH…
2030
50% reduction in Scope 1
Avaya commits to reduce absolute Scope 1 and Scope 2 GHG emissions 50% by FY2030 from a FY2020 base year. Avaya commits to reduce scope 3 GH…
Showing SBTi-validated targets only. Sign up or sign in to see all disclosed climate targets.
No scope 3 category breakdown has been disclosed yet.


PCAF scored Scope 1, 2 and 3 for 2M+ organizations, including private ones.
Common questions about Avaya’s sustainability data and climate commitments
You’re welcome to quote or reference data from this page, but please include a visible link back to this URL. Bulk collection, resale, or redistribution of data from multiple profiles is not permitted.
See our License Agreement for more details.
Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers
Learn more