Avaya Inc., a leading global provider of communication and collaboration solutions, is headquartered in the United States. Founded in 2000, Avaya has established itself as a key player in the telecommunications industry, focusing on unified communications, contact centre solutions, and cloud services. With a strong presence in North America, Europe, and Asia-Pacific, the company has achieved significant milestones, including the development of innovative technologies that enhance customer engagement and operational efficiency.
Avaya's core offerings, such as Avaya OneCloud and Avaya Spaces, are distinguished by their flexibility and scalability, catering to businesses of all sizes. The company is recognised for its commitment to delivering exceptional customer experiences and has garnered numerous awards for its solutions. As a trusted partner for enterprises worldwide, Avaya continues to shape the future of communication and collaboration in an increasingly digital landscape.
-9 vs industry average
Avaya’s score of 31 is higher than 55% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Computer Services is among the least carbon-intensive industries
Industry performance
The Computer Services industry has reduced its overall emissions by 19% since 2019
Emissions trajectory 2020 – 2025
Reported emissions
Scope 3 accounts for ••• of total emissions.
Avaya's reported carbon emissions
In 2022, Avaya reported total greenhouse gas emissions of approximately 482,000,000 kg CO2e, comprising 3,633,000 kg CO2e from Scope 1, 24,731,000 kg CO2e from Scope 2, and 472,488,000 kg CO2e from Scope 3 emissions. The company has made significant strides in reducing its carbon footprint, having exceeded its 2020 emissions reduction targets by achieving a 65% reduction in Scope 1 and Scope 2 emissions, as well as a 49% reduction in Scope 3 emissions from business travel, compared to 2014 levels. Looking ahead, Avaya has committed to ambitious climate targets under the Science Based Targets initiative (SBTi). The company aims to reduce absolute Scope 1 and Scope 2 greenhouse gas emissions by 50% by FY2030, using FY2020 as the baseline. Additionally, Avaya plans to cut Scope 3 emissions from the use of sold products by 55% per million USD gross profit within the same timeframe. These targets align with the necessary reductions to limit global warming to 1.5°C. Avaya's headquarters is located in the United States, and the emissions data reported is not cascaded from any parent organization, indicating that the figures are solely representative of Avaya Holdings Corp.
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Avaya’s Climate Goals (2030 & 2050)
No climate goals have been disclosed for Avaya yet.
Scope 3 top emissions categories
10 of 15 categories disclosedSee all scope 3 categories
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Climate initiatives

Science Based Targets Initiative

Carbon Disclosure Project
The Climate Pledge
UN Global Compact Climate Champions initiative
RE 100
Climate Action 100
Emissions comparison with industry peers
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Common questions about Avaya’s sustainability data and climate commitments
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