Salesforce, officially known as Salesforce.com, Inc., is a leading cloud-based software company headquartered in San Francisco, US. Founded in 1999, Salesforce has revolutionised customer relationship management (CRM) by offering innovative solutions that empower businesses to connect with their customers more effectively. With a strong presence in North America, Europe, and Asia, Salesforce operates primarily in the technology industry, focusing on CRM, marketing automation, and analytics. Its core products, including Sales Cloud, Service Cloud, and Marketing Cloud, are distinguished by their user-friendly interfaces and robust integration capabilities. Recognised as a pioneer in cloud computing, Salesforce has achieved significant milestones, including being named a leader in the Gartner Magic Quadrant for CRM. The company continues to set industry standards, making it a formidable player in the global market.
How does Salesforce's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Salesforce's score of 100 is higher than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.
In 2025, Salesforce reported total carbon emissions of approximately 1,056,000,000 kg CO2e, with Scope 1 emissions at about 6,000,000 kg CO2e, Scope 2 emissions (market-based) at approximately 78,000,000 kg CO2e, and Scope 3 emissions reaching about 2,127,000,000 kg CO2e. This reflects a commitment to transparency in their emissions reporting across all scopes. Salesforce has set ambitious climate targets, aiming for net zero residual emissions across its entire value chain by FY2041. In the near term, the company is committed to reducing its absolute Scope 1 and market-based Scope 2 emissions by 50% by 2030, using 2018 as the base year. Additionally, Salesforce plans to engage suppliers representing 60% of its applicable Scope 3 emissions to establish their own science-based targets by 2024. The company has also pledged to reduce absolute emissions by 90% by FY2041, with a focus on achieving significant reductions in both Scope 1 and Scope 2 emissions by 67% by FY2031. This commitment aligns with global efforts to limit warming to 1.5°C, demonstrating Salesforce's dedication to sustainability and climate action.
Access structured emissions data, company-specific emission factors, and source documents
2011 | 2012 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Scope 1 | - | - | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
Scope 2 | - | - | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
Scope 3 | 20,442,000 | 00,000,000 | 00,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 0,000,000,000 | 0,000,000,000 | 0,000,000,000 |
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Salesforce is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.