Public Profile

Concentrix

Concentrix Corporation, commonly referred to as Concentrix, is a leading global provider of customer experience solutions headquartered in the United States. Founded in 1983, the company has established a strong presence in key operational regions, including North America, Europe, and Asia-Pacific. Specialising in business services such as customer engagement, technical support, and analytics, Concentrix stands out for its innovative approach to enhancing customer interactions. With a commitment to delivering exceptional service, Concentrix has achieved significant milestones, including numerous industry awards recognising its excellence in customer service. The company’s unique blend of technology and human expertise positions it as a market leader, serving a diverse range of industries from technology to healthcare. Concentrix continues to drive growth and transformation in the customer experience sector, solidifying its reputation as a trusted partner for businesses worldwide.

DitchCarbon Score

How does Concentrix's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

50

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

3

Industry Benchmark

Concentrix's score of 50 is higher than 98% of the industry. This can give you a sense of how well the company is doing compared to its peers.

98%

Concentrix's reported carbon emissions

In 2023, Concentrix reported total carbon emissions of approximately 6,273,883 kg CO2e, with emissions distributed across various scopes: 10,708,220 kg CO2e (Scope 1), 149,364,730 kg CO2e (Scope 2), and significant contributions from Scope 3, including 239,679,370 kg CO2e from employee commuting and 132,899,210 kg CO2e from purchased goods and services. Concentrix has set ambitious climate commitments, aiming to reduce absolute Scope 1 and 2 greenhouse gas emissions by 50% by 2030, using 2019 as the baseline year. This target also extends to Scope 3 emissions, specifically from purchased goods and services, capital goods, fuel and energy-related activities, and employee commuting. The company is committed to achieving net-zero emissions across all scopes by 2050, aligning with the Science Based Targets initiative (SBTi) to ensure their targets are consistent with limiting global warming to 1.5°C. These commitments reflect Concentrix's proactive approach to addressing climate change and reducing its carbon footprint, contributing to a more sustainable future.

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2019202120222023
Scope 1
2,074,340
0,000,000
0,000,000
00,000,000
Scope 2
178,886,210
000,000,000
000,000,000
000,000,000
Scope 3
340,893,610
000,000,000
000,000,000
000,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Concentrix's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. Concentrix is headquartered in US, which has a rank of low, indicating low grid carbon intensity.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Concentrix is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
Carbon Disclosure Project
The Climate Pledge
UN Global Compact

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Where does DitchCarbon data come from?

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