Public Profile

Telus International

Telus International, a subsidiary of Telus Corporation, is a leading provider of digital customer experience and business process solutions. Headquartered in Canada, the company operates across major regions including North America, Europe, and Asia. Founded in 2005, Telus International has achieved significant milestones, including strategic acquisitions that have expanded its global footprint. Specialising in areas such as customer care, IT services, and content moderation, Telus International distinguishes itself through its innovative use of technology and commitment to delivering exceptional service. The company has garnered recognition for its strong market position, consistently ranking among the top players in the digital services industry. With a focus on enhancing customer engagement and operational efficiency, Telus International continues to set benchmarks in the evolving landscape of customer experience solutions.

DitchCarbon Score

How does Telus International's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

34

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

25

Industry Benchmark

Telus International's score of 34 is higher than 90% of the industry. This can give you a sense of how well the company is doing compared to its peers.

90%

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Telus International's reported carbon emissions

In 2023, Telus International reported total carbon emissions of approximately 43,966,000 kg CO2e, comprising 3,111,000 kg CO2e from Scope 1, 40,855,000 kg CO2e from Scope 2, and 35,459,000 kg CO2e from Scope 3 emissions. This marks a significant increase in emissions compared to previous years, with Scope 1 emissions rising from 921,000 kg CO2e in 2021 and Scope 2 emissions increasing from 23,851,000 kg CO2e in the same year. The company has demonstrated a commitment to sustainability, although specific reduction targets or initiatives have not been disclosed. Historically, Telus International's emissions have fluctuated, with total emissions recorded at 24,206,000 kg CO2e in 2020 and 31,738,000 kg CO2e in 2019. The absence of documented reduction targets suggests a need for clearer climate commitments moving forward. Overall, Telus International's emissions profile reflects the challenges faced by the industry in managing carbon footprints, particularly as they expand their operations globally.

Unlock detailed emissions data

Access structured emissions data, company-specific emission factors, and source documents

20152016201820192020202120222023
Scope 1
75,508,000
00,000,000
000,000
000,000
000,000
000,000
0,000,000
0,000,000
Scope 2
290,373,000
000,000,000
00,000,000
00,000,000
00,000,000
00,000,000
00,000,000
00,000,000
Scope 3
94,668,000
00,000,000
-
-
-
00,000,000
00,000,000
00,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Telus International's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Telus International is in CA, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Telus International is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers