Telus International
Telus International, a prominent player in the computer and related services industry, is headquartered in Canada and operates across various global regions. Founded in 2005, the company has established itself as a leader in digital customer experience and IT services, catering to a diverse clientele.
Specialising in areas such as artificial intelligence, cloud services, and digital transformation, Telus International offers unique solutions that enhance customer engagement and operational efficiency. The company is recognised for its innovative approach, leveraging advanced technologies to deliver tailored services.
With a strong market position, Telus International has achieved significant milestones, including strategic partnerships and expansions that underscore its commitment to excellence. As a trusted provider, it continues to shape the future of customer interactions in an increasingly digital world.
+37 vs industry average
Telus International’s score of 77 is higher than 82% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Computer Services is among the least carbon-intensive industries
Industry performance
The Computer Services industry has reduced its overall emissions by 19% since 2019
Emissions trajectory 2020 – 2027
Reported emissions
Scope 3 accounts for ••• of total emissions.
Telus International's reported carbon emissions
**TELUS International's Climate Commitments and Emissions Performance** TELUS International, a company operating within the Computer and related services (72) industry and headquartered in Canada, has made significant commitments to reducing its environmental impact. The company shares its parent, TELUS Corporation's, Science-based Target Initiative (SBTI) approved target. **Emissions Data Overview** For the reporting year 2024, TELUS International reported the following emissions: * **Scope 1:** Approximately 826,000 kg CO2e * **Scope 2:** Approximately 42,581,000 kg CO2e * **Scope 3:** Approximately 43,407,000 kg CO2e * **Total Emissions (Scope 1, 2, and 3):** Approximately 86,814,000 kg CO2e. The largest contributor to Scope 3 emissions was purchased goods and services, accounting for approximately 41,498,000 kg CO2e. In 2023, total emissions were approximately 85,392,000 kg CO2e, with Scope 1 at approximately 3,111,000 kg CO2e, Scope 2 at approximately 41,585,000 kg CO2e, and Scope 3 at approximately 44,696,000 kg CO2e. For 2022, total emissions were approximately 80,758,000 kg CO2e, comprising Scope 1 emissions of approximately 2,950,000 kg CO2e, Scope 2 emissions of approximately 34,959,000 kg CO2e, and Scope 3 emissions of approximately 37,909,000 kg CO2e. In 2021, total emissions were approximately 38,803,000 kg CO2e, with Scope 1 at approximately 921,000 kg CO2e, Scope 2 at approximately 23,851,000 kg CO2e, and Scope 3 at approximately 14,032,000 kg CO2e. **Climate Targets and Initiatives** TELUS International is committed to achieving net carbon-neutral operations by 2030, using a 2019 baseline. As part of this ambition, the company, in alignment with TELUS Corporation's SBTI approved target, aims to lower absolute Scope 1 and 2 greenhouse gas (GHG) emissions by 46% by 2030. The company’s sustainability reporting is sourced from TELUS International (Cda) Inc., with certain SBTI and RTZ targets cascaded from the ultimate parent, TELUS Corporation.
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Telus International’s Climate Goals (2030 & 2050)
3 goals2030
Committing to net carbon-neutral operations (Scope 1 & 2) by…
Committing to net carbon-neutral operations (Scope 1 & 2) by 2030 (from a 2019 baseline)
2030
62% reduction in total GHG
Vs 2019 baseline. Validated by SBTi. Includes full supply chain.
2040
50% reduction in Scope 3 intensity
Across purchased goods and services and logistics.
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Scope 3 top emissions categories
4 of 15 categories disclosedSee all scope 3 categories
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Climate initiatives

Science Based Targets Initiative
Inherited from TELUS Corporation
Carbon Disclosure Project
The Climate Pledge
UN Global Compact Climate Champions initiative
Inherited from TELUS CorporationRE 100
Climate Action 100
Emissions comparison with industry peers
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