Telus International
Telus International, a subsidiary of Telus Corporation, is a leading provider of digital customer experience and business process solutions. Headquartered in Canada, the company operates across major regions including North America, Europe, and Asia. Founded in 2005, Telus International has achieved significant milestones, including strategic acquisitions that have expanded its global footprint. Specialising in areas such as customer care, IT services, and content moderation, Telus International distinguishes itself through its innovative use of technology and commitment to delivering exceptional service. The company has garnered recognition for its strong market position, consistently ranking among the top players in the digital services industry. With a focus on enhancing customer engagement and operational efficiency, Telus International continues to set benchmarks in the evolving landscape of customer experience solutions.
DitchCarbon Score
How does Telus International's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Telus International's score of 34 is higher than 91% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Telus International's reported carbon emissions
In 2023, Telus International reported total carbon emissions of approximately 43,966,000 kg CO2e, comprising 3,111,000 kg CO2e from Scope 1, 40,855,000 kg CO2e from Scope 2, and 35,459,000 kg CO2e from Scope 3 emissions. This reflects a commitment to transparency in their environmental impact, although specific reduction targets or initiatives have not been disclosed. Over the years, Telus International has shown fluctuations in emissions, with a notable decrease in Scope 1 and Scope 2 emissions from 2015 to 2023. For instance, Scope 1 emissions decreased from 75,508,000 kg CO2e in 2015 to 3,111,000 kg CO2e in 2023, while Scope 2 emissions reduced from 290,373,000 kg CO2e in 2015 to 40,855,000 kg CO2e in 2023. However, Scope 3 emissions have increased from 94,668,000 kg CO2e in 2015 to 35,459,000 kg CO2e in 2023. Despite the lack of specific reduction targets or initiatives, Telus International's emissions data indicates a proactive approach to managing their carbon footprint, aligning with industry standards for climate accountability. The company continues to focus on sustainability as part of its operational strategy, reflecting a growing commitment to environmental stewardship.
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| 2015 | 2016 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|---|---|
| Scope 1 | 75,508,000 | 00,000,000 | 000,000 | 000,000 | 000,000 | 000,000 | 0,000,000 | 0,000,000 |
| Scope 2 | 290,373,000 | 000,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 94,668,000 | 00,000,000 | - | - | - | 00,000,000 | 00,000,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Telus International is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
