Telus International
Telus International, a subsidiary of Telus Corporation, is a leading provider of digital customer experience and business process solutions. Headquartered in Canada, the company operates across major regions including North America, Europe, and Asia. Founded in 2005, Telus International has achieved significant milestones, including strategic acquisitions that have expanded its global footprint. Specialising in areas such as customer care, IT services, and content moderation, Telus International distinguishes itself through its innovative use of technology and commitment to delivering exceptional service. The company has garnered recognition for its strong market position, consistently ranking among the top players in the digital services industry. With a focus on enhancing customer engagement and operational efficiency, Telus International continues to set benchmarks in the evolving landscape of customer experience solutions.
DitchCarbon Score
How does Telus International's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Telus International's score of 40 is higher than 90% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Telus International's reported carbon emissions
In 2023, Telus International reported total carbon emissions of approximately 43,966,000 kg CO2e from Scope 1 and 2, with Scope 1 emissions at about 3,111,000 kg CO2e and Scope 2 emissions at approximately 40,855,000 kg CO2e. Additionally, their Scope 3 emissions totalled around 35,459,000 kg CO2e, which includes significant contributions from fuel and energy-related activities (about 17,441,000 kg CO2e) and business travel (approximately 4,228,000 kg CO2e). Telus International is committed to achieving net carbon-neutral operations for Scope 1 and 2 emissions by 2030, using a 2019 baseline. This commitment aligns with their parent company, TELUS Corporation, which has set a Science-based Target Initiative (SBTI) approved goal to reduce absolute Scope 1 and 2 greenhouse gas emissions by 46% by 2030. This ambitious target reflects their dedication to sustainability and climate action within the industry.
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| 2015 | 2016 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|---|---|
| Scope 1 | 75,508,000 | 00,000,000 | 000,000 | 000,000 | 000,000 | 000,000 | 0,000,000 | 0,000,000 |
| Scope 2 | 290,373,000 | 000,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 94,668,000 | 00,000,000 | - | - | - | 00,000,000 | 00,000,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Telus International is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
