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Business Services
LU
updated 8 days ago

Majorel Group Luxembourg S.A.

Company website

Majorel Group Luxembourg S.A., commonly referred to as Majorel, is a leading global provider of customer experience and business process outsourcing solutions. Headquartered in Luxembourg (LU), the company operates extensively across Europe, Africa, the Americas, and Asia, delivering tailored services to a diverse range of industries. Founded in 2019, Majorel has quickly established itself as a key player in the customer service sector, focusing on innovative digital solutions and customer engagement strategies. The company offers a comprehensive suite of services, including customer care, technical support, and content moderation, distinguished by its commitment to quality and operational excellence. With a strong market position, Majorel has achieved significant milestones, including strategic partnerships and a growing portfolio of international clients, solidifying its reputation as a trusted partner in enhancing customer experiences worldwide.

DitchCarbon Score

How does Majorel Group Luxembourg S.A.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

47

Industry Average

Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

26

Industry Benchmark

Majorel Group Luxembourg S.A.'s score of 47 is higher than 71% of the industry. This can give you a sense of how well the company is doing compared to its peers.

71%

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Majorel Group Luxembourg S.A.'s reported carbon emissions

In 2021, Majorel Group Luxembourg S.A. reported total carbon emissions of approximately 61,100,000 kg CO2e. This figure includes Scope 1 emissions of about 2,900,000 kg CO2e, primarily from mobile combustion (1,000,000 kg CO2e), and Scope 2 emissions of around 18,000,000 kg CO2e, predominantly from purchased electricity (16,000,000 kg CO2e). Additionally, Scope 3 emissions were significant, totalling approximately 40,300,000 kg CO2e, with major contributions from employee commuting (20,600,000 kg CO2e) and business travel (1,700,000 kg CO2e). Majorel has set ambitious climate commitments, aiming to reduce its Scope 1 and 2 greenhouse gas emissions by 50% by the end of 2022, with a baseline year of 2019. Furthermore, the company has a long-term goal to achieve climate neutrality by 2030, targeting a 50% reduction in Scope 1, 2, and 3 emissions against the same baseline. It is important to note that Majorel's emissions data and climate initiatives are cascaded from its parent company, Teleperformance SE, reflecting a corporate family relationship. This alignment with Teleperformance's sustainability strategies underscores Majorel's commitment to addressing climate change within the broader context of its operations.

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2021
Scope 1
2,900,000
Scope 2
18,000,000
Scope 3
40,300,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Majorel Group Luxembourg S.A.'s primary industry is Other business services (74), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Majorel Group Luxembourg S.A. is in LU, which has a very low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Majorel Group Luxembourg S.A. is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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