Majorel Group Luxembourg S.A. Sustainability Profile
Majorel Group Luxembourg S.A., commonly referred to as Majorel, is a leading global provider of customer experience and business process outsourcing solutions. Headquartered in Luxembourg (LU), the company operates extensively across Europe, Africa, the Americas, and Asia, delivering tailored services to a diverse range of industries. Founded in 2019, Majorel has quickly established itself as a key player in the customer service sector, focusing on innovative digital solutions and customer engagement strategies. The company offers a comprehensive suite of services, including customer care, technical support, and content moderation, distinguished by its commitment to quality and operational excellence. With a strong market position, Majorel has achieved significant milestones, including strategic partnerships and a growing portfolio of international clients, solidifying its reputation as a trusted partner in enhancing customer experiences worldwide.
DitchCarbon Score
How does Majorel Group Luxembourg S.A.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Majorel Group Luxembourg S.A.'s score of 52 is higher than 72% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Majorel Group Luxembourg S.A.'s reported carbon emissions
In 2021, Majorel Group Luxembourg S.A. reported total carbon emissions of approximately 61.1 million kg CO2e. This figure includes Scope 1 emissions of about 2.9 million kg CO2e, primarily from mobile combustion (1 million kg CO2e), fugitive emissions (1.2 million kg CO2e), and stationary combustion (800,000 kg CO2e). Scope 2 emissions accounted for approximately 18 million kg CO2e, with the majority stemming from purchased electricity (16 million kg CO2e) and purchased heat (2 million kg CO2e). Scope 3 emissions were significant, totalling about 40.3 million kg CO2e, driven largely by employee commuting (20.6 million kg CO2e) and business travel (1.7 million kg CO2e). Majorel has set ambitious climate commitments, aiming for a 50% reduction in Scope 1, 2, and 3 greenhouse gas emissions by 2030, using 2019 as the baseline year. Additionally, the company has targeted a 50% reduction in Scope 1 and 2 emissions by the end of 2023. These targets are part of a broader strategy to achieve climate neutrality by 2030. It is important to note that Majorel's emissions data and climate initiatives are cascaded from its parent company, Teleperformance SE, reflecting a commitment to sustainability across its corporate family.
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| 2021 | |
|---|---|
| Scope 1 | 2,900,000 |
| Scope 2 | 18,000,000 |
| Scope 3 | 40,300,000 |
How Carbon Intensive is Majorel Group Luxembourg S.A.'s Industry?
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Majorel Group Luxembourg S.A.'s Scope 3 Categories Breakdown
Most of their carbon footprint comes from suppliers and value chain emissions, with Scope 3 emissions accounting for 66% of total emissions under the GHG Protocol, with "Employee Commuting" being the largest emissions source at 51% of Scope 3 emissions.
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Majorel Group Luxembourg S.A.'s Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Majorel Group Luxembourg S.A. has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
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