Majorel Group Luxembourg S.A. Sustainability Profile
Majorel Group Luxembourg S.A., commonly referred to as Majorel, is a leading global provider of customer experience and business process outsourcing solutions. Headquartered in Luxembourg (LU), the company operates extensively across Europe, Africa, the Americas, and Asia, delivering tailored services to a diverse range of industries. Founded in 2019, Majorel has quickly established itself as a key player in the customer service sector, focusing on innovative digital solutions and customer engagement strategies. The company offers a comprehensive suite of services, including customer care, technical support, and content moderation, distinguished by its commitment to quality and operational excellence. With a strong market position, Majorel has achieved significant milestones, including strategic partnerships and a growing portfolio of international clients, solidifying its reputation as a trusted partner in enhancing customer experiences worldwide.
DitchCarbon Score
How does Majorel Group Luxembourg S.A.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Majorel Group Luxembourg S.A.'s score of 47 is higher than 69% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Majorel Group Luxembourg S.A.'s reported carbon emissions
In 2021, Majorel Group Luxembourg S.A. reported total carbon emissions of approximately 61,100,000 kg CO2e. This figure includes Scope 1 emissions of about 2,900,000 kg CO2e, primarily from mobile combustion (1,000,000 kg CO2e), fugitive emissions (1,200,000 kg CO2e), and stationary combustion (800,000 kg CO2e). Scope 2 emissions accounted for approximately 18,000,000 kg CO2e, with the majority stemming from purchased electricity (16,000,000 kg CO2e) and purchased heat (2,000,000 kg CO2e). Additionally, Scope 3 emissions were significant, totalling around 40,300,000 kg CO2e, driven largely by employee commuting (20,600,000 kg CO2e) and business travel (1,700,000 kg CO2e). Majorel has set ambitious climate commitments, aiming to reduce its Scope 1 and 2 greenhouse gas emissions by 50% by the end of 2022, with a baseline year of 2019. Furthermore, the company has pledged to achieve climate neutrality by 2030, targeting a 50% reduction in Scope 1, 2, and 3 emissions against the same baseline. It is important to note that Majorel's emissions data and climate initiatives are cascaded from its parent company, Teleperformance SE, reflecting a corporate commitment to sustainability across its subsidiaries.
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| 2021 | |
|---|---|
| Scope 1 | 2,900,000 |
| Scope 2 | 18,000,000 |
| Scope 3 | 40,300,000 |
How Carbon Intensive is Majorel Group Luxembourg S.A.'s Industry?
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Majorel Group Luxembourg S.A.'s Scope 3 Categories Breakdown
Most of their carbon footprint comes from suppliers and value chain emissions, with Scope 3 emissions accounting for 66% of total emissions under the GHG Protocol, with "Employee Commuting" being the largest emissions source at 51% of Scope 3 emissions.
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Majorel Group Luxembourg S.A.'s Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Majorel Group Luxembourg S.A. has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
