Capita plc, commonly referred to as Capita, is a leading provider of business process outsourcing and professional services, headquartered in Great Britain. Founded in 1984, the company has established a strong presence across various sectors, including public services, financial services, and technology. With a focus on delivering innovative solutions, Capita offers a diverse range of services such as customer management, IT services, and infrastructure support. Its unique approach combines technology with human expertise, enabling clients to enhance efficiency and drive transformation. Recognised for its market leadership, Capita has achieved significant milestones, including strategic acquisitions that have expanded its operational footprint across the UK and beyond. As a trusted partner, Capita continues to play a pivotal role in shaping the future of service delivery in the UK and internationally.
How does Capita's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Capita's score of 70 is higher than 82% of the industry. This can give you a sense of how well the company is doing compared to its peers.
In 2024, Capita's total carbon emissions amounted to approximately 13,000,000 kg CO2e, comprising 5,150,000 kg CO2e from Scope 1, 4,076,000 kg CO2e from Scope 2 (market-based), and 5,154,000 kg CO2e from Scope 3 related to business travel. In 2023, the company reported total emissions of about 22,644,000 kg CO2e, with Scope 1 emissions at 12,247,000 kg CO2e, Scope 2 emissions at 3,553,000 kg CO2e (market-based), and Scope 3 emissions at 6,844,000 kg CO2e. Capita has set ambitious climate commitments, aiming for net-zero greenhouse gas emissions across its value chain by 2035, using 2019 as the baseline year. The company has established near-term targets to reduce absolute Scope 1 and 2 emissions, as well as Scope 3 emissions from business travel, by 46% by 2030. Furthermore, Capita commits that 50% of its suppliers by spend on purchased goods and services will have science-based targets by 2025. Long-term, Capita aims to achieve a 90% reduction in absolute Scope 1, 2, and 3 emissions by 2035. These targets are aligned with the Science Based Targets initiative (SBTi) and reflect the company's commitment to addressing climate change effectively.
Access structured emissions data, company-specific emission factors, and source documents
| 2015 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|---|---|---|---|
| Scope 1 | 15,021,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 0,000,000 |
| Scope 2 | 10,328,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
| Scope 3 | 4,500,000 | 00,000,000 | 00,000,000 | 00,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
Capita's Scope 3 emissions, which decreased by 25% last year and increased by approximately 15% since 2015, demonstrating supply chain emissions tracking. A significant portion of their carbon footprint comes from suppliers and value chain emissions, with Scope 3 emissions accounting for 36% of total emissions under the GHG Protocol, with "Business Travel" representing nearly all of their reported Scope 3 footprint.
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Capita has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Common questions about Capita's sustainability data and climate commitments