Ao World, commonly known as AO, is a leading player in the retail trade services sector, headquartered in Great Britain. Founded in 2000, the company has established itself as a prominent provider of major domestic appliances and electrical goods, focusing on delivering exceptional customer service and a seamless online shopping experience.
With a strong operational presence across the UK and Germany, AO offers a diverse range of products, including kitchen appliances, laundry machines, and consumer electronics. What sets AO apart is its commitment to next-day delivery and installation services, ensuring customer satisfaction from purchase to setup.
Recognised for its innovative approach and robust market position, Ao World has achieved significant milestones, including rapid growth in e-commerce and a reputation for reliability. As a trusted name in retail trade services, AO continues to redefine the standards of convenience and quality in the industry.
+7 vs industry average
Ao World’s score of 42 is higher than 58% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Retail Trade Services has below-average carbon intensity
Industry performance
The Retail Trade Services industry has reduced its overall emissions by 42% since 2019
Emissions trajectory 2020 – 2027
Reported emissions
Scope 3 accounts for ••• of total emissions.
Ao World's reported carbon emissions
For the financial year 2024, AO World reported a total of approximately 1.46 billion kg CO2e in emissions. This includes Scope 1 emissions of about 19.64 million kg CO2e, and Scope 2 emissions, which were approximately 2.84 million kg CO2e on a market-based basis and 2.33 million kg CO2e on a location-based basis. The majority of their emissions, approximately 1.42 billion kg CO2e, were attributed to Scope 3. Key contributors to Scope 3 emissions include purchased goods and services (about 479.73 million kg CO2e) and the use of sold products (approximately 903.13 million kg CO2e). In the preceding year, 2023, AO World's total emissions were approximately 1.57 billion kg CO2e. Scope 1 emissions were around 21.92 million kg CO2e, while Scope 2 emissions were about 0.30 million kg CO2e (market-based) and 2.35 million kg CO2e (location-based). Their Scope 3 emissions for 2023 totalled approximately 1.55 billion kg CO2e, with the use of sold products accounting for about 1.04 billion kg CO2e and purchased goods and services for approximately 445.35 million kg CO2e. AO World has reported significant reductions in its indirect Scope 2 emissions between 2022 and 2023. There was a reduction of 31% on a location-based basis and a substantial 90% reduction on a market-based basis, despite only a 15% decrease in energy consumption. AO World operates within the retail trade services sector, excluding motor vehicles and motorcycles, and includes repair services for personal and household goods. The company's headquarters are in Great Britain. Emissions data is not cascaded from a parent organisation, and AO World is the source organisation for its reported performance and initiatives.
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Ao World’s Climate Goals (2030 & 2050)
1 goal2023
90% reduction in Scope 2
The indirect Scope 2 emissions related to electricity consumption also show a large reduction on the previous year (31% on location-based an…
2030
62% reduction in total GHG
Vs 2019 baseline. Validated by SBTi. Includes full supply chain.
2040
50% reduction in Scope 3 intensity
Across purchased goods and services and logistics.
See all 1 climate goals
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Scope 3 top emissions categories
7 of 15 categories disclosedSee all scope 3 categories
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Emissions comparison with industry peers
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