Ditchcarbon

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    • CDP supplier score lifted from C to A- across 15,000 suppliers.

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    • AI-powered Survey Responder

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    • Company Emissions Data for Financial Services

      Reliable company emissions data for financed emissions and portfolio analysis.

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    • Sustainable Sourcing: A Strategy for Decarbonisation

      Make climate-smart sourcing the default across every supplier decision.

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      Engage suppliers effectively by reducing their burden and providing actionable, data-driven insights.

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      Build a emissions baseline your science-based targets can actually stand on.

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OrganisationsinContact, Inc.
inContact, Inc. logo

inContact, Inc.

Computer ServicesUnited States
Last verified 9 months ago

inContact, Inc., a leading provider of cloud-based contact centre solutions, is headquartered in the United States. Founded in 2000, the company has established itself as a key player in the customer experience management industry, offering innovative services that enhance operational efficiency and customer satisfaction.

With a focus on omnichannel routing, workforce optimisation, and analytics, inContact's unique platform empowers businesses to deliver seamless customer interactions across various channels. The company has achieved significant milestones, including its acquisition by NICE Systems in 2017, which further solidified its market position.

Recognised for its robust technology and commitment to customer success, inContact continues to lead the way in transforming contact centre operations, making it a preferred choice for organisations seeking to elevate their customer engagement strategies.

46
DitchCarbon score

+6 vs industry average

inContact, Inc.’s score of 46 is higher than 67% of the industry. This can give you a sense of how well the company is doing compared to its peers.

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Industry Intensity

Very Low

Computer Services is among the least carbon-intensive industries

Industry performance

0.070
20192025

The Computer Services industry has reduced its overall emissions by 19% since 2019

Reported emissions

No reported emissions data is available for inContact, Inc. yet.

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Access structured emission data, company specific factors and auditable source documents

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inContact, Inc.’s Climate Goals (2030 & 2050)

No climate goals have been disclosed for inContact, Inc. yet.

Scope 3 top emissions categories

No scope 3 category breakdown has been disclosed yet.

Climate initiatives

SCIENCE BASED TARGETS

Science Based Targets Initiative

See details
Not active
CDP

Carbon Disclosure Project

Inherited from NICE Ltd.
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Active
THE CLIMATE PLEDGE

The Climate Pledge

See details
Not active
United Nations Global Compact

UN Global Compact Climate Champions initiative

See details
Not active
RE 100

RE 100

See details
Not active
Climate Action 100+

Climate Action 100

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Not active

Emissions comparison with industry peers

View similar organisations
CompanyCountryIndustryLast updatedScoreDetails
I
inContact, Inc.
USComputer Services
9 months ago
46
Demandware, LLC logoDemandware, LLC
USComputer Services
27 days ago
100
View
Genesys logoGenesys
USComputer Services
2 months ago
85
View
ShoreTel, Inc. logoShoreTel, Inc.
USPost and Telecommunications Services
27 days ago
39
View
Lumos Networks Corp. logoLumos Networks Corp.
USPost and Telecommunications Services
27 days ago
28
View
T
Tabula Rasa HealthCare, Inc.
USComputer Services
27 days ago
23
View
Health Catalyst, Inc. logoHealth Catalyst, Inc.
USComputer Services
27 days ago
23
View

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Where does DitchCarbon
data come from?

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Ditchcarbonv260629.2
[email protected]+44 203 475 7875

Ditch Carbon Ltd

167-169 Great Portland Street

London W1W 5PF

Platform

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Resources

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