Genesys

Genesys, a US-based computer and related services company, reported total carbon emissions of approximately 187,754,000 kg CO2e in 2025. This includes about 17,000 kg CO2e from Scope 1, 4,104,000 kg CO2e from Scope 2, and 183,633,000 kg CO2e from Scope 3 emissions. Key contributors to Scope 3 were use of sold products (approximately 112,800,000 kg CO2e) and purchased goods and services (about 55,500,000 kg CO2e).

Looking back, Genesys's total emissions were approximately 215,695,000 kg CO2e in 2024 and 244,414,000 kg CO2e in 2023.

Genesys is committed to ambitious climate action. As a signatory to The Climate Pledge, the company aims to achieve net-zero emissions by 2040. Genesys Cloud operations were carbon neutral as of fiscal year 2025, achieved through customer access to more energy-efficient cloud services and investments in carbon credits.

Genesys Cloud Services, Inc. has near-term Science Based Targets initiative (SBTi) commitments to reduce absolute Scope 1 and Scope 2 greenhouse gas emissions by 50% by FY2031 from a FY2022 base year. The company also commits to reducing absolute Scope 3 GHG emissions from the use of sold products by 50% within the same timeframe, as verified by SBTi. These targets are consistent with reductions required to keep global warming to 1.5°C.