Genesys

Genesys, a US-based computer and related services company, reported total carbon emissions of approximately 187,754,000 kg CO2e for the 2025 financial year. This figure comprises 17,000 kg CO2e from Scope 1, 4,104,000 kg CO2e from Scope 2, and 183,633,000 kg CO2e from Scope 3 emissions. Notably, its Scope 3 emissions in 2025 included 8,200,000 kg CO2e from business travel, 4,200,000 kg CO2e from employee commute, 112,800,000 kg CO2e from the use of sold products, and 55,500,000 kg CO2e from purchased goods and services.

Looking back, Genesys's total emissions were approximately 215,695,000 kg CO2e in 2024 (Scope 1: 25,000 kg CO2e, Scope 2: 6,517,000 kg CO2e, Scope 3: 209,153,000 kg CO2e), 244,414,000 kg CO2e in 2023 (Scope 1: 66,000 kg CO2e, Scope 2: 7,096,000 kg CO2e, Scope 3: 237,252,000 kg CO2e), and 238,379,000 kg CO2e in 2022 (Scope 1: 212,000 kg CO2e, Scope 2: 7,421,000 kg CO2e, Scope 3: 230,746,000 kg CO2e). In 2021, the company reported Scope 1 emissions of 8,460,000 kg CO2e, Scope 2 emissions of 11,856,000 kg CO2e, and Scope 3 emissions of 163,405,000 kg CO2e, with 2,288,000 kg CO2e from employee commute, 144,626,000 kg CO2e from use of sold products, and 14,814,000 kg CO2e from purchased goods and services.

Genesys is a signatory to the Climate Pledge and is committed to achieving net-zero emissions by 2040. As part of this commitment, its Genesys Cloud operations achieved carbon neutrality in fiscal year 2025. Furthermore, Genesys Cloud Services, Inc. has near-term Science Based Targets initiative (SBTi) commitments to reduce absolute Scope 1, Scope 2, and Scope 3 GHG emissions by 50% by FY2031, against a FY2022 base year. The Scope 3 reduction specifically includes emissions from the use of sold products. These targets are considered consistent with reductions required to limit global warming to 1.5°C.