Public Profile

Talkdesk, Inc.

Talkdesk, Inc., a leading player in the cloud-based contact centre industry, is headquartered in the United States. Founded in 2011, the company has rapidly evolved, establishing a strong presence in major operational regions across North America and Europe. Talkdesk is renowned for its innovative customer experience solutions, offering a suite of products that includes AI-driven analytics and omnichannel support, which set it apart from competitors. With a commitment to enhancing customer engagement, Talkdesk has achieved significant milestones, including recognition as a top provider in the Gartner Magic Quadrant for Contact Centre as a Service. Its unique approach to integrating advanced technology with user-friendly interfaces has solidified its market position, making it a preferred choice for businesses seeking to optimise their customer service operations.

DitchCarbon Score

How does Talkdesk, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

25

Industry Benchmark

Talkdesk, Inc.'s score of 23 is lower than 80% of the industry. This can give you a sense of how well the company is doing compared to its peers.

20%

Talkdesk, Inc.'s reported carbon emissions

Talkdesk, Inc., headquartered in the US, currently does not have publicly available data on its carbon emissions, as no specific emissions figures have been reported. Additionally, there are no documented reduction targets or climate pledges outlined by the company. In the absence of concrete emissions data, it is essential to note that many companies in the tech industry are increasingly committing to sustainability initiatives and setting ambitious climate goals. Talkdesk may be engaging in similar efforts, but specific details regarding their climate commitments or reduction strategies are not available at this time.

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Talkdesk, Inc.'s primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. Talkdesk, Inc. is headquartered in US, which has a rank of low, indicating low grid carbon intensity.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Talkdesk, Inc. is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
Carbon Disclosure Project
The Climate Pledge
UN Global Compact

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DitchCarbon Score

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