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Public Profile
Computer Services
US
updated 18 days ago

Talkdesk, Inc. Sustainability Profile

Company website

Talkdesk, Inc., a leading player in the cloud-based contact centre industry, is headquartered in the United States. Founded in 2011, the company has rapidly evolved, establishing a strong presence in major operational regions across North America and Europe. Talkdesk is renowned for its innovative customer experience solutions, offering a suite of products that includes AI-driven analytics and omnichannel support, which set it apart from competitors. With a commitment to enhancing customer engagement, Talkdesk has achieved significant milestones, including recognition as a top provider in the Gartner Magic Quadrant for Contact Centre as a Service. Its unique approach to integrating advanced technology with user-friendly interfaces has solidified its market position, making it a preferred choice for businesses seeking to optimise their customer service operations.

DitchCarbon Score

How does Talkdesk, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

29

Industry Benchmark

Talkdesk, Inc.'s score of 23 is lower than 70% of the industry. This can give you a sense of how well the company is doing compared to its peers.

30%

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Talkdesk, Inc.'s reported carbon emissions

Talkdesk, Inc., headquartered in the US, currently does not report any specific carbon emissions data, as there are no available figures for their emissions in kg CO2e. Additionally, the company has not established any documented reduction targets or climate pledges. As a result, there is no information on their Scope 1, 2, or 3 emissions, nor any significant achievements in carbon reduction initiatives. Without specific data or commitments, it is unclear how Talkdesk is addressing climate change or contributing to sustainability efforts within the industry.

How Carbon Intensive is Talkdesk, Inc.'s Industry?

Very low
Low
Medium
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Very high
Some industries are more carbon intensive than others. Talkdesk, Inc.'s primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is Talkdesk, Inc.'s Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Talkdesk, Inc. is in US, which has a low grid carbon intensity relative to other regions.

Talkdesk, Inc.'s Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

Talkdesk, Inc. has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

Compare Talkdesk, Inc.'s Emissions with Industry Peers

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Updated about 2 months ago

SAP SE

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Updated about 11 hours ago

Salesforce

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Computer and related services (72)
Updated 10 days ago

Service Now

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•
Computer and related services (72)
Updated 10 days ago

Twilio

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•
Computer and related services (72)
Updated 2 days ago

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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