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Public Profile
Computer Services
US
updated a month ago

Talkdesk, Inc. Sustainability Profile

Company website

Talkdesk, Inc., a leading player in the cloud-based contact centre industry, is headquartered in the United States. Founded in 2011, the company has rapidly evolved, establishing a strong presence in major operational regions across North America and Europe. Talkdesk is renowned for its innovative customer experience solutions, offering a suite of products that includes AI-driven analytics and omnichannel support, which set it apart from competitors. With a commitment to enhancing customer engagement, Talkdesk has achieved significant milestones, including recognition as a top provider in the Gartner Magic Quadrant for Contact Centre as a Service. Its unique approach to integrating advanced technology with user-friendly interfaces has solidified its market position, making it a preferred choice for businesses seeking to optimise their customer service operations.

DitchCarbon Score

How does Talkdesk, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

31

Industry Benchmark

Talkdesk, Inc.'s score of 23 is lower than 73% of the industry. This can give you a sense of how well the company is doing compared to its peers.

27%

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Talkdesk, Inc.'s reported carbon emissions

Talkdesk, Inc., headquartered in the US, currently does not report any specific carbon emissions data, as indicated by the absence of emissions figures in kg CO2e. Additionally, there are no documented reduction targets or climate pledges associated with the company. This lack of publicly available information suggests that Talkdesk may not have established formal commitments to reduce its carbon footprint or engage in industry-standard climate initiatives at this time. As the company operates within a sector increasingly focused on sustainability, it may benefit from developing and communicating clear climate commitments to align with industry best practices.

How Carbon Intensive is Talkdesk, Inc.'s Industry?

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Talkdesk, Inc.'s primary industry is Computer Services, which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is Talkdesk, Inc.'s Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Talkdesk, Inc. is in US, which has a low grid carbon intensity relative to other regions.

Talkdesk, Inc.'s Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

Talkdesk, Inc. has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

Compare Talkdesk, Inc.'s Emissions with Industry Peers

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Updated 2 months ago

NEC

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Updated about 19 hours ago

Mitel Networks Corporation

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•
Post and telecommunication services (64)
Updated 13 days ago

SAP SE

DE
•
Computer and related services (72)
Updated 8 days ago

Genesys

US
•
Computer and related services (72)
Updated 18 days ago

Oracle

US
•
Computer and related services (72)
Updated 10 days ago

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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