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Public Profile
Computer Services
US
updated 6 months ago

Talkdesk, Inc.

Company website

Talkdesk, Inc., a leading player in the cloud-based contact centre industry, is headquartered in the United States. Founded in 2011, the company has rapidly evolved, establishing a strong presence in major operational regions across North America and Europe. Talkdesk is renowned for its innovative customer experience solutions, offering a suite of products that includes AI-driven analytics and omnichannel support, which set it apart from competitors. With a commitment to enhancing customer engagement, Talkdesk has achieved significant milestones, including recognition as a top provider in the Gartner Magic Quadrant for Contact Centre as a Service. Its unique approach to integrating advanced technology with user-friendly interfaces has solidified its market position, making it a preferred choice for businesses seeking to optimise their customer service operations.

DitchCarbon Score

How does Talkdesk, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

26

Industry Benchmark

Talkdesk, Inc.'s score of 23 is lower than 67% of the industry. This can give you a sense of how well the company is doing compared to its peers.

33%

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Talkdesk, Inc.'s reported carbon emissions

Talkdesk, Inc., headquartered in the US, currently does not have publicly available carbon emissions data for the most recent year, nor does it report specific reduction targets or initiatives related to climate commitments. As of now, there are no emissions figures, such as Scope 1, 2, or 3 emissions, nor any commitments to frameworks like the Science Based Targets initiative (SBTi) or other climate pledges. Without specific emissions data or reduction targets, it is unclear how Talkdesk is addressing its carbon footprint or contributing to climate action within the industry. The absence of this information suggests a need for further transparency regarding their environmental impact and sustainability strategies.

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Talkdesk, Inc.'s primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Talkdesk, Inc. is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Talkdesk, Inc. is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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