Teleperformance India Private Limited
Teleperformance India Private Limited, a leading player in the customer experience management industry, is headquartered in India. Established in 1996, the company has grown to become a prominent provider of outsourced omnichannel customer engagement services, with major operational regions across Asia and the Pacific. Teleperformance offers a diverse range of services, including customer care, technical support, and digital solutions, distinguished by their commitment to innovation and quality. The company has achieved significant milestones, including numerous industry awards, solidifying its position as a trusted partner for global brands. With a focus on enhancing customer satisfaction and operational efficiency, Teleperformance India continues to set benchmarks in the business process outsourcing sector.
DitchCarbon Score
How does Teleperformance India Private Limited's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Teleperformance India Private Limited's score of 27 is higher than 82% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Teleperformance India Private Limited's reported carbon emissions
In 2023, Teleperformance India Private Limited reported total carbon emissions of approximately 402,493,000 kg CO2e. This figure includes Scope 1 emissions of about 18,269,000 kg CO2e, Scope 2 emissions of around 111,930,000 kg CO2e, and significant Scope 3 emissions totalling approximately 272,294,000 kg CO2e. Within Scope 3, emissions from employee commuting accounted for about 136,467,000 kg CO2e, while purchased goods and services contributed approximately 103,373,000 kg CO2e. Comparatively, in 2022, the company recorded total emissions of about 396,157,000 kg CO2e, with Scope 1 at approximately 17,512,000 kg CO2e, Scope 2 at around 124,354,000 kg CO2e, and Scope 3 at about 254,291,000 kg CO2e. This indicates a slight increase in total emissions year-on-year. Teleperformance has not disclosed any specific reduction targets or initiatives as part of their climate commitments. The absence of documented reduction strategies suggests a need for further engagement in climate action within the industry context.
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| 2022 | 2023 | |
|---|---|---|
| Scope 1 | 17,512,000 | 00,000,000 |
| Scope 2 | 124,354,000 | 000,000,000 |
| Scope 3 | 254,291,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Teleperformance India Private Limited is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
