Teleperformance India Private Limited
Teleperformance India Private Limited, a leading player in the customer experience management industry, is headquartered in India. Established in 1996, the company has grown to become a prominent provider of outsourced omnichannel customer engagement services, with major operational regions across Asia and the Pacific. Teleperformance offers a diverse range of services, including customer care, technical support, and digital solutions, distinguished by their commitment to innovation and quality. The company has achieved significant milestones, including numerous industry awards, solidifying its position as a trusted partner for global brands. With a focus on enhancing customer satisfaction and operational efficiency, Teleperformance India continues to set benchmarks in the business process outsourcing sector.
DitchCarbon Score
How does Teleperformance India Private Limited's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Teleperformance India Private Limited's score of 27 is higher than 82% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Teleperformance India Private Limited's reported carbon emissions
In 2023, Teleperformance India Private Limited reported total carbon emissions of approximately 18269000 kg CO2e from Scope 1, 111930000 kg CO2e from Scope 2, and 272294000 kg CO2e from Scope 3 emissions. This represents a notable increase in Scope 3 emissions compared to previous years, with significant contributions from employee commuting (approximately 136467000 kg CO2e) and purchased goods and services (approximately 103373000 kg CO2e). In 2022, the company recorded emissions of about 17512000 kg CO2e for Scope 1, 124354000 kg CO2e for Scope 2, and 254291000 kg CO2e for Scope 3. The trend indicates a gradual increase in emissions across all scopes, particularly in Scope 3, which saw an increase from approximately 219298000 kg CO2e in 2021. Despite these figures, Teleperformance has not publicly committed to specific reduction targets or initiatives, as indicated by the absence of documented reduction targets or climate pledges. The company continues to disclose emissions data across all three scopes, reflecting its commitment to transparency in its environmental impact.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
| 2019 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|
| Scope 1 | 31,246,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 2 | 184,899,000 | 000,000,000 | 000,000,000 | 000,000,000 |
| Scope 3 | 393,773,000 | 000,000,000 | 000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Teleperformance India Private Limited is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
