Teleperformance India Private Limited
Teleperformance India Private Limited, a leading player in the customer experience management industry, is headquartered in India. Established in 1996, the company has grown to become a prominent provider of outsourced omnichannel customer engagement services, with major operational regions across Asia and the Pacific. Teleperformance offers a diverse range of services, including customer care, technical support, and digital solutions, distinguished by their commitment to innovation and quality. The company has achieved significant milestones, including numerous industry awards, solidifying its position as a trusted partner for global brands. With a focus on enhancing customer satisfaction and operational efficiency, Teleperformance India continues to set benchmarks in the business process outsourcing sector.
DitchCarbon Score
How does Teleperformance India Private Limited's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Teleperformance India Private Limited's score of 32 is higher than 87% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Teleperformance India Private Limited's reported carbon emissions
In 2023, Teleperformance India Private Limited reported total carbon emissions of approximately 18269000 kg CO2e for Scope 1, 111930000 kg CO2e for Scope 2, and 272294000 kg CO2e for Scope 3. This represents a significant portion of their overall emissions, with Scope 3 emissions being the largest contributor, primarily driven by employee commuting (approximately 136467000 kg CO2e) and purchased goods and services (approximately 103373000 kg CO2e). Comparatively, in 2022, the company recorded emissions of about 17512000 kg CO2e for Scope 1, 124354000 kg CO2e for Scope 2, and 254291000 kg CO2e for Scope 3. This indicates a slight increase in Scope 1 emissions and a decrease in Scope 2 emissions, while Scope 3 emissions also rose. Teleperformance has committed to achieving carbon neutrality by 2040 as part of the Climate Pledge, joining over 400 companies in this long-term initiative. This commitment encompasses all scopes of emissions, reflecting a comprehensive approach to climate action. The company is actively working towards reducing its carbon footprint and enhancing sustainability across its operations.
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| 2019 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|
| Scope 1 | 31,246,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 2 | 184,899,000 | 000,000,000 | 000,000,000 | 000,000,000 |
| Scope 3 | 393,773,000 | 000,000,000 | 000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Teleperformance India Private Limited is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
