Zoom Sustainability Profile
Zoom Video Communications, commonly known as Zoom, is a leading player in the video conferencing and communication industry, headquartered in the United States. Founded in 2011, the company has rapidly evolved, becoming synonymous with virtual meetings and collaboration tools, particularly during the global shift towards remote work. With a strong presence in North America, Europe, and Asia, Zoom offers a suite of products, including Zoom Meetings, Zoom Webinars, and Zoom Rooms, distinguished by their user-friendly interface and robust features. The platform's ability to seamlessly integrate with various applications sets it apart in a competitive market. Recognised for its innovative approach, Zoom has achieved significant milestones, including a surge in user adoption during the COVID-19 pandemic, solidifying its position as a go-to solution for businesses and individuals alike.
DitchCarbon Score
How does Zoom's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Zoom's score of 69 is higher than 81% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Zoom's reported carbon emissions
In 2024, Zoom Video Communications, Inc. reported total carbon emissions of approximately 159,986,000 kg CO2e. This figure includes 59,000 kg CO2e from Scope 1 emissions, 4,839,000 kg CO2e from market-based Scope 2 emissions, and a significant 155,088,000 kg CO2e from Scope 3 emissions. The Scope 3 emissions breakdown reveals major contributions from purchased goods and services (99,211,000 kg CO2e) and capital goods (37,713,000 kg CO2e). Comparatively, in 2023, Zoom's total emissions were about 168,631,000 kg CO2e, with Scope 1 emissions at 328,000 kg CO2e, market-based Scope 2 emissions at 10,854,000 kg CO2e, and Scope 3 emissions at 157,449,000 kg CO2e. This indicates a reduction in total emissions of approximately 8,645,000 kg CO2e from 2023 to 2024. Zoom has committed to long-term net-zero targets, aiming for significant reductions across all scopes by 2050, as part of its Science Based Targets initiative (SBTi) commitments. The company is actively working towards these goals, having established a near-term target status as "Committed" for its emissions reduction strategy. Overall, Zoom's emissions data reflects a proactive approach to climate commitments, with a focus on reducing its carbon footprint while navigating the complexities of Scope 3 emissions, which constitute the majority of its total emissions.
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| 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|
| Scope 1 | 460,000 | 000,000 | 000,000 | 00,000 |
| Scope 2 | 9,198,000 | 0,000,000 | 00,000,000 | 0,000,000 |
| Scope 3 | 43,834,000 | 00,000,000 | 000,000,000 | 000,000,000 |
How Carbon Intensive is Zoom's Industry?
How Carbon Intensive is Zoom's Location?
Zoom's Scope 3 Categories Breakdown
Zoom's Scope 3 emissions, which decreased by 1% last year and increased by approximately 254% since 2021, demonstrating supply chain emissions tracking. Nearly all of their carbon footprint comes from suppliers and value chain emissions, representing nearly all emissions under the GHG Protocol, with "Purchased Goods and Services" being the largest emissions source at 64% of Scope 3 emissions.
Top Scope 3 Categories
Zoom's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Zoom has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
Frequently Asked Questions
Common questions about Zoom's sustainability data and climate commitments