Zoom
Zoom Video Communications, commonly known as Zoom, is a leading player in the video conferencing and communication industry, headquartered in the United States. Founded in 2011, the company has rapidly evolved, becoming synonymous with virtual meetings and collaboration tools, particularly during the global shift towards remote work. With a strong presence in North America, Europe, and Asia, Zoom offers a suite of products, including Zoom Meetings, Zoom Webinars, and Zoom Rooms, distinguished by their user-friendly interface and robust features. The platform's ability to seamlessly integrate with various applications sets it apart in a competitive market. Recognised for its innovative approach, Zoom has achieved significant milestones, including a surge in user adoption during the COVID-19 pandemic, solidifying its position as a go-to solution for businesses and individuals alike.
DitchCarbon Score
How does Zoom's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Zoom's score of 70 is higher than 99% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Zoom's reported carbon emissions
In 2024, Zoom Video Communications, headquartered in the United States, reported total carbon emissions of approximately 159,986,000 kg CO2e. This figure includes 59,000 kg CO2e from Scope 1 emissions, 4,839,000 kg CO2e from market-based Scope 2 emissions, and a significant 155,088,000 kg CO2e from Scope 3 emissions, which encompass areas such as purchased goods and services (99,211,000 kg CO2e) and business travel (4,081,000 kg CO2e). Comparatively, in 2023, Zoom's total emissions were about 168,631,000 kg CO2e, indicating a reduction in emissions year-on-year. The breakdown for 2023 included 328,000 kg CO2e from Scope 1, 10,854,000 kg CO2e from market-based Scope 2, and 157,449,000 kg CO2e from Scope 3. Zoom has set ambitious climate commitments, aiming to achieve 100% renewable electricity in its direct operations (Scope 1 and Scope 2) by 2030. This commitment reflects a proactive approach to reducing its carbon footprint. Additionally, the company has committed to long-term net-zero targets across all scopes by 2050, aligning with industry standards for climate action. Overall, Zoom's emissions data and climate commitments demonstrate a clear trajectory towards sustainability, with significant efforts to reduce its environmental impact in the coming years.
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| 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|
| Scope 1 | 460,000 | 000,000 | 000,000 | 00,000 |
| Scope 2 | 9,198,000 | 0,000,000 | 00,000,000 | 0,000,000 |
| Scope 3 | 43,834,000 | 00,000,000 | 000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Zoom is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
