Public Profile

Twilio

Twilio Inc., a leading cloud communications platform headquartered in the United States, has revolutionised the way businesses engage with their customers since its founding in 2008. With a strong presence in North America, Europe, and Asia, Twilio operates at the intersection of technology and communication, providing innovative solutions that empower companies to connect through voice, messaging, and video. Twilio's core offerings, including Twilio SMS, Twilio Voice, and Twilio Video, stand out for their flexibility and scalability, enabling developers to integrate communication capabilities seamlessly into their applications. The company has achieved significant milestones, such as its IPO in 2016 and the acquisition of several key firms, solidifying its position as a market leader in the communications industry. With a commitment to enhancing customer engagement, Twilio continues to set the standard for cloud-based communication solutions.

DitchCarbon Score

How does Twilio's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

54

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

26

Industry Benchmark

Twilio's score of 54 is higher than 96% of the industry. This can give you a sense of how well the company is doing compared to its peers.

96%

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Twilio's reported carbon emissions

In 2023, Twilio reported total carbon emissions of approximately 238,461,900 kg CO2e. This figure includes 866,100 kg CO2e from Scope 1 emissions, 4,638,200 kg CO2e from market-based Scope 2 emissions, and a significant 232,957,700 kg CO2e from Scope 3 emissions. The Scope 3 emissions are primarily driven by purchased goods and services, which account for about 197,678,700 kg CO2e. Twilio has set ambitious climate commitments, aiming to reduce its Scope 1 and Scope 2 emissions by 50% from 2021 levels by 2030. Additionally, the company targets near-zero emissions for both Scope 1 and Scope 2 by the middle of this decade (2025). For Scope 3 emissions, Twilio commits to a 32.5% reduction in upstream emissions and a 61.1% reduction in emissions from business travel and employee commuting per full-time employee by 2032. Overall, Twilio's long-term strategy includes a commitment to ensure that 61.8% of its suppliers, based on emissions from purchased goods and services, will have science-based targets by 2027. These initiatives align with industry standards for climate action and demonstrate Twilio's dedication to reducing its carbon footprint while promoting sustainability across its supply chain.

Unlock detailed emissions data

Access structured emissions data, company-specific emission factors, and source documents

20192020202120222023
Scope 1
792,200
000,000
000,000
000,000
000,000
Scope 2
6,543,600
0,000,000
0,000,000
0,000,000
0,000,000
Scope 3
97,299,500
00,000,000
000,000,000
000,000,000
000,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Twilio's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Twilio is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Twilio is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers