Twilio
Twilio Inc., a leading cloud communications platform headquartered in the United States, has revolutionised the way businesses engage with their customers since its founding in 2008. With a strong presence in North America, Europe, and Asia, Twilio operates at the intersection of technology and communication, providing innovative solutions that empower companies to connect through voice, messaging, and video. Twilio's core offerings, including Twilio SMS, Twilio Voice, and Twilio Video, stand out for their flexibility and scalability, enabling developers to integrate communication capabilities seamlessly into their applications. The company has achieved significant milestones, such as its IPO in 2016 and the acquisition of several key firms, solidifying its position as a market leader in the communications industry. With a commitment to enhancing customer engagement, Twilio continues to set the standard for cloud-based communication solutions.
DitchCarbon Score
How does Twilio's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Twilio's score of 55 is higher than 73% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Twilio's reported carbon emissions
In 2023, Twilio reported total carbon emissions of approximately 238,461,900 kg CO2e. This includes Scope 1 emissions of about 866,100 kg CO2e, Scope 2 emissions of approximately 4,638,200 kg CO2e (market-based), and a significant contribution from Scope 3 emissions, which totalled around 232,957,700 kg CO2e. Notably, the largest portion of Scope 3 emissions came from purchased goods and services, accounting for about 197,678,700 kg CO2e. Comparatively, in 2022, Twilio's total emissions were about 249,479,700 kg CO2e, indicating a reduction in overall emissions year-on-year. The company has set ambitious targets to further reduce its carbon footprint, committing to a 50% reduction in both Scope 1 and Scope 2 emissions from 2021 levels by 2030. Additionally, Twilio aims to achieve near-zero Scope 1 and Scope 2 emissions by the middle of the decade. Twilio's long-term targets, aligned with the Science Based Targets initiative (SBTi), include a 54.6% reduction in absolute Scope 1 and 2 emissions by 2032 from a 2019 baseline. For Scope 3 emissions, the company targets a 32.5% reduction in upstream emissions and a 61.1% reduction in emissions from business travel and employee commuting per full-time employee within the same timeframe. Furthermore, Twilio aims for 61.8% of its suppliers, based on emissions from purchased goods and services, to have science-based targets by 2027. Overall, Twilio's climate commitments reflect a proactive approach to reducing its carbon emissions and contributing to global climate goals.
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| 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|
| Scope 1 | 792,200 | 000,000 | 000,000 | 000,000 | 000,000 |
| Scope 2 | 6,543,600 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
| Scope 3 | 97,299,500 | 00,000,000 | 000,000,000 | 000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Twilio is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
