Public Profile

Twilio

Twilio Inc., a leading cloud communications platform, is headquartered in the United States and operates globally, serving a diverse range of industries. Founded in 2008, Twilio has revolutionised the way businesses communicate by providing developers with APIs that enable voice, messaging, and video capabilities. With a focus on customer engagement, Twilio's core products include Twilio SMS, Twilio Voice, and Twilio Video, all designed to enhance user interaction and streamline communication processes. The company has achieved significant milestones, including its IPO in 2016 and recognition as a key player in the communications sector. Twilio's unique approach to programmable communications has positioned it as a market leader, empowering businesses to create customised communication solutions that drive customer satisfaction and operational efficiency.

DitchCarbon Score

How does Twilio's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

12

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

10

Industry Benchmark

Twilio's score of 12 is higher than 85% of the industry. This can give you a sense of how well the company is doing compared to its peers.

85%

Twilio's reported carbon emissions

In 2022, Twilio reported total carbon emissions of approximately 249,720,000 kg CO2e. This figure includes 802,000 kg CO2e from Scope 1 emissions, 4,072,000 kg CO2e from Scope 2 emissions (market-based), and a significant 244,845,600 kg CO2e from Scope 3 emissions. The Scope 3 emissions are primarily driven by purchased goods and services, which accounted for about 222,955,600 kg CO2e. Comparatively, Twilio's total emissions decreased from approximately 156,802,900 kg CO2e in 2021 and 98,947,600 kg CO2e in 2020, indicating a trend towards lower emissions over the years. However, the company has not set specific reduction targets or climate pledges, which may limit its accountability in addressing climate change. Overall, while Twilio has made strides in reducing its emissions, the absence of formal reduction targets suggests a need for more structured climate commitments to enhance its sustainability efforts.

Unlock detailed emissions data

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Add to project
2019202020212022
Scope 1
792,200
000,000
000,000
000,000
Scope 2
6,543,600
0,000,000
0,000,000
0,000,000
Scope 3
95,459,200
00,000,000
000,000,000
000,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Twilio's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. Twilio is headquartered in US, which has a rank of low, indicating low grid carbon intensity.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Twilio is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
Carbon Disclosure Project
The Climate Pledge
UN Global Compact

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers