Twilio

Twilio: Carbon Emissions and Climate Commitments

Twilio, headquartered in the US and operating within the Computer and related services industry (72), is committed to reducing its environmental impact. The company has set ambitious targets and reports on its greenhouse gas emissions to track progress towards a more sustainable future.

Emissions Data:

In 2025, Twilio reported total greenhouse gas emissions of approximately 333,882,800 kg CO2e. This figure includes:

• Scope 1 emissions: Approximately 633,300 kg CO2e.
• Scope 2 emissions: Approximately 3,726,700 kg CO2e (market-based).
• Scope 3 emissions: Approximately 333,249,500 kg CO2e. The largest contributors within Scope 3 were purchased goods and services (approximately 310,084,800 kg CO2e) and business travel (approximately 17,061,400 kg CO2e).

In 2024, Twilio's total emissions were approximately 312,410,200 kg CO2e, comprising:

• Scope 1 emissions: Approximately 709,000 kg CO2e.
• Scope 2 emissions: Approximately 3,775,500 kg CO2e (market-based).
• Scope 3 emissions: Approximately 307,925,700 kg CO2e, with purchased goods and services being the largest component (approximately 274,725,400 kg CO2e) and business travel following (approximately 25,020,000 kg CO2e).

Climate Commitments and Reduction Targets:

Twilio has established several significant climate reduction targets:

• Science-Based Targets initiative (SBTi): Twilio has committed to reducing absolute Scope 1 and 2 greenhouse gas emissions by 54.6% by 2032, using 2019 as the base year. Additionally, the company aims to reduce absolute Scope 3 greenhouse gas emissions related to fuel- and energy-related activities and upstream leased assets by 32.5% within the same timeframe. Furthermore, Twilio is working to reduce Scope 3 emissions from business travel and employee commuting by 61.1% per full-time employee by 2032. As part of its supplier engagement strategy, Twilio commits that 61.8% of its suppliers by emissions (covering purchased goods and services and capital goods) will have science-based targets by 2027.

• Scope 1 and 2 Emissions Reduction: The company has a commitment to reduce Scope 1 and Scope 2 emissions by 50% by 2030. They also aim to reduce Scope 1 and Scope 2 emissions to near zero by the middle of the current decade.

These commitments demonstrate Twilio's proactive approach to climate change mitigation within the technology sector.