Twilio
Twilio Inc., a leading cloud communications platform headquartered in the United States, has revolutionised the way businesses engage with their customers since its founding in 2008. With a strong presence in North America, Europe, and Asia, Twilio operates at the intersection of technology and communication, providing innovative solutions that empower companies to connect through voice, messaging, and video. Twilio's core offerings, including Twilio SMS, Twilio Voice, and Twilio Video, stand out for their flexibility and scalability, enabling developers to integrate communication capabilities seamlessly into their applications. The company has achieved significant milestones, such as its IPO in 2016 and the acquisition of several key firms, solidifying its position as a market leader in the communications industry. With a commitment to enhancing customer engagement, Twilio continues to set the standard for cloud-based communication solutions.
DitchCarbon Score
How does Twilio's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Twilio's score of 55 is higher than 75% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Twilio's reported carbon emissions
In 2023, Twilio reported total greenhouse gas emissions of approximately 238,461,900 kg CO2e. This includes 866,100 kg CO2e from Scope 1 emissions, 4,638,200 kg CO2e from Scope 2 (market-based), and a significant 232,957,700 kg CO2e from Scope 3 emissions. The Scope 3 emissions breakdown reveals major contributions from purchased goods and services (197,678,700 kg CO2e) and business travel (26,385,500 kg CO2e). Comparatively, in 2022, Twilio's total emissions were about 249,479,700 kg CO2e, indicating a reduction in overall emissions year-on-year. The company has set ambitious targets to further reduce its carbon footprint, committing to a 50% reduction in both Scope 1 and Scope 2 emissions from 2021 levels by 2030. Additionally, Twilio aims to achieve near-zero Scope 1 and Scope 2 emissions by 2025. Long-term commitments include a 54.6% reduction in absolute Scope 1 and 2 emissions by 2032 from a 2019 baseline, alongside a 32.5% reduction in Scope 3 emissions related to fuel- and energy-related activities and upstream leased assets. Furthermore, Twilio plans to reduce Scope 3 emissions from business travel and employee commuting by 61.1% per full-time employee within the same timeframe. The company also aims for 61.8% of its suppliers, based on emissions from purchased goods and services and capital goods, to have science-based targets by 2027. Twilio's climate commitments reflect a robust approach to sustainability, aligning with industry standards and demonstrating a proactive stance in addressing climate change.
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| 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|
| Scope 1 | 792,200 | 000,000 | 000,000 | 000,000 | 000,000 |
| Scope 2 | 6,543,600 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
| Scope 3 | 97,299,500 | 00,000,000 | 000,000,000 | 000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Twilio is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
