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OrganisationsTwilio
Twilio logo

Twilio

Computer ServicesUnited StatesNYSE: TWLO
Last verified 1 month agotwilio.com

Twilio Inc., a leading cloud communications platform headquartered in the United States, has revolutionised the way businesses engage with their customers since its founding in 2008. With a strong presence in North America, Europe, and Asia, Twilio operates at the intersection of technology and communication, providing innovative solutions that empower companies to connect through voice, messaging, and video.

Twilio's core offerings, including Twilio SMS, Twilio Voice, and Twilio Video, stand out for their flexibility and scalability, enabling developers to integrate communication capabilities seamlessly into their applications. The company has achieved significant milestones, such as its IPO in 2016 and the acquisition of several key firms, solidifying its position as a market leader in the communications industry. With a commitment to enhancing customer engagement, Twilio continues to set the standard for cloud-based communication solutions.

57
DitchCarbon score

+17 vs industry average

Twilio’s score of 57 is higher than 74% of the industry. This can give you a sense of how well the company is doing compared to its peers.

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Industry Intensity

Very Low

Computer Services is among the least carbon-intensive industries

Industry performance

0.070
20192025

The Computer Services industry has reduced its overall emissions by 19% since 2019

Emissions trajectory 2020 – 2027

000.0M000.0M000.0M000.0M0

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Sign up to see forecasted emissions and if they are on track for their climate goals

20202021202220232024202520262027

Reported emissions

Scope 1
•••kg CO₂e
Scope 2
•••kg CO₂e
Scope 3
•••kg CO₂e
Total reported
•••kg CO₂e

Scope 3 accounts for ••• of total emissions.

Twilio's reported carbon emissions

In 2024, Twilio reported total carbon emissions of approximately 312.4 million kg CO2e, comprising 709,000 kg CO2e from Scope 1, 3,775,500 kg CO2e from Scope 2, and 307,925,700 kg CO2e from Scope 3 emissions. This marks an increase from 2023, where total emissions were approximately 283.4 million kg CO2e. Twilio has set ambitious climate commitments, aiming to reduce its absolute Scope 1 and 2 greenhouse gas emissions by 54.6% by 2032, using 2019 as the base year. Additionally, the company targets a 32.5% reduction in Scope 3 emissions related to fuel- and energy-related activities and upstream leased assets within the same timeframe. For business travel and employee commuting, Twilio aims for a 61.1% reduction per full-time employee. Furthermore, the company commits that 61.8% of its suppliers, based on emissions from purchased goods and services and capital goods, will have science-based targets by 2027. These targets align with the Science Based Targets initiative (SBTi) and reflect Twilio's commitment to addressing climate change and reducing its carbon footprint.

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Twilio’s Climate Goals (2030 & 2050)

2 goals

2025

We aim to reduce our Scope 1 emissions to near zero by the m…

We aim to reduce our Scope 1 emissions to near zero by the middle of this decade.

Behind target0%

2030

62% reduction in total GHG

Vs 2019 baseline. Validated by SBTi. Includes full supply chain.

At risk48%

2040

50% reduction in Scope 3 intensity

Across purchased goods and services and logistics.

Behind target22%

See all 2 climate goals

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Scope 3 top emissions categories

7 of 15 categories disclosed
Purchased Goods & Services89%
Business Travel8%
Capital Goods1%
Fuel & Energy Activities1%
Upstream Leased Assets0%
Employee Commuting0%
Waste Generated in Operations0%
Purchased Goods & Services89%
Business Travel8%
Capital Goods1%
Fuel & Energy Activities1%
Upstream Leased Assets0%
Employee Commuting0%
Waste Generated in Operations0%

See all scope 3 categories

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Climate initiatives

SCIENCE BASED TARGETS

Science Based Targets Initiative

See details
Active
CDP

Carbon Disclosure Project

Sign in to view
Active
THE CLIMATE PLEDGE

The Climate Pledge

See details
Not active
United Nations Global Compact

UN Global Compact Climate Champions initiative

See details
Not active
RE 100

RE 100

See details
Not active
Climate Action 100+

Climate Action 100

See details
Not active

Emissions comparison with industry peers

View similar organisations
CompanyCountryIndustryLast updatedScoreDetails
Twilio logoTwilio
USComputer Services
1 month ago
57
Cognizant logoCognizant
USComputer Services
15 days ago
100
View
Vonage logoVonage
USPost and Telecommunications Services
22 days ago
86
View
Zoom logoZoom
USComputer Services
22 days ago
79
View
Globant logoGlobant
LUComputer Services
22 days ago
76
View
Ziff Davis logoZiff Davis
USMedia Production
5 days ago
60
View
GoTo Group, Inc. logoGoTo Group, Inc.
USComputer Services
22 days ago
55
View

Frequently asked questions

Common questions about Twilio’s sustainability data and climate commitments

In 2024, Twilio reported total carbon emissions of approximately 312.4 million kg CO₂e. This includes around 709,000 kg CO₂e from Scope 1, approximately 3.8 million kg CO₂e from Scope 2, and the vast majority, about 308 million kg CO₂e, from Scope 3 emissions. This marks an increase from 2023, where total emissions were roughly 283.4 million kg CO₂e. Understanding these figures is crucial for stakeholders assessing Twilio's environmental impact and sustainability efforts.

Data year: 2024

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See our License Agreement for more details.

Where does DitchCarbon
data come from?

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Ditchcarbonv260319.2
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Platform

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