Gainsight, officially known as Gainsight Inc., is a leading player in the customer success software industry, headquartered in the United States. Founded in 2013, the company has rapidly evolved, establishing itself as a pioneer in customer engagement and retention solutions. With a strong presence across North America and Europe, Gainsight focuses on helping businesses enhance customer relationships through data-driven insights. The company's core offerings include Customer Success Management (CSM) software, which uniquely combines analytics, automation, and customer feedback to drive proactive engagement. Gainsight's innovative approach has earned it recognition as a market leader, with notable achievements such as being named a top vendor in the G2 Crowd rankings. By empowering organisations to understand and anticipate customer needs, Gainsight continues to shape the future of customer success.
How does Gainsight's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Gainsight's score of 25 is lower than 62% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Gainsight, headquartered in the US, currently does not report any specific carbon emissions data, as indicated by the absence of emissions figures in kg CO2e. Additionally, there are no documented reduction targets or climate pledges associated with the company. This lack of data suggests that Gainsight may not have established formal commitments to reduce carbon emissions or may be in the early stages of developing such initiatives. As the company operates within an industry increasingly focused on sustainability, it is essential for Gainsight to consider setting measurable climate targets and participating in recognised frameworks, such as the Science Based Targets initiative (SBTi) or the Carbon Disclosure Project (CDP). Engaging in these initiatives could enhance their environmental accountability and align them with industry standards for climate action.
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Gainsight has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
