Gainsight
Gainsight, officially known as Gainsight Inc., is a leading player in the customer success software industry, headquartered in the United States. Founded in 2013, the company has rapidly evolved, establishing itself as a pioneer in customer engagement and retention solutions. With a strong presence across North America and Europe, Gainsight focuses on helping businesses enhance customer relationships through data-driven insights. The company's core offerings include Customer Success Management (CSM) software, which uniquely combines analytics, automation, and customer feedback to drive proactive engagement. Gainsight's innovative approach has earned it recognition as a market leader, with notable achievements such as being named a top vendor in the G2 Crowd rankings. By empowering organisations to understand and anticipate customer needs, Gainsight continues to shape the future of customer success.
DitchCarbon Score
How does Gainsight's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Gainsight's score of 25 is lower than 51% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Gainsight's reported carbon emissions
Gainsight, headquartered in the US, currently does not report any specific carbon emissions data, as indicated by the absence of emissions figures in kg CO2e. Additionally, there are no documented reduction targets or climate pledges outlined in their sustainability initiatives. As of now, Gainsight has not inherited any emissions data from a parent company, nor do they have any cascading targets from organisations such as the Science Based Targets initiative (SBTi) or the Carbon Disclosure Project (CDP). This lack of data suggests that Gainsight may still be in the early stages of formalising its climate commitments and emissions reporting. In the context of the industry, it is increasingly important for companies to establish clear carbon reduction strategies and transparent reporting practices to align with global climate goals. As Gainsight develops its sustainability framework, it may consider setting measurable targets to enhance its environmental impact and accountability.
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Gainsight is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
