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Public Profile
Computer Services
US
updated a month ago

Gladly Software, Inc. Sustainability Profile

Company website

Gladly Software, Inc., commonly referred to as Gladly, is a leading customer service platform headquartered in the United States. Founded in 2015, the company has rapidly established itself within the customer experience industry, focusing on delivering innovative solutions that enhance communication between brands and their customers. Gladly's core offerings include a unique customer service platform that integrates various communication channels, allowing businesses to provide seamless support. This approach not only personalises customer interactions but also streamlines operations, setting Gladly apart from traditional customer service solutions. With a strong presence in major operational regions across North America, Gladly has garnered recognition for its commitment to transforming customer service, making it a notable player in the market. The company continues to achieve significant milestones, reinforcing its position as a trusted partner for businesses seeking to elevate their customer engagement strategies.

DitchCarbon Score

How does Gladly Software, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

31

Industry Benchmark

Gladly Software, Inc.'s score of 23 is lower than 72% of the industry. This can give you a sense of how well the company is doing compared to its peers.

28%

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Gladly Software, Inc.'s reported carbon emissions

Gladly Software, Inc., headquartered in the US, currently does not report any carbon emissions data, as indicated by the absence of specific figures in kg CO2e. Additionally, there are no documented reduction targets or climate pledges associated with the company. This lack of emissions data and formal commitments suggests that Gladly Software, Inc. may not yet have established a comprehensive climate strategy or may be in the early stages of developing one. In the context of the industry, many companies are increasingly adopting science-based targets and sustainability initiatives to address climate change. However, without specific emissions data or commitments, it is challenging to assess Gladly Software, Inc.'s position relative to its peers in the software sector. As the focus on corporate climate responsibility grows, it will be important for the company to consider implementing measurable targets and reporting frameworks to align with industry standards.

How Carbon Intensive is Gladly Software, Inc.'s Industry?

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Gladly Software, Inc.'s primary industry is Computer Services, which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is Gladly Software, Inc.'s Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Gladly Software, Inc. is in US, which has a low grid carbon intensity relative to other regions.

Gladly Software, Inc.'s Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

Gladly Software, Inc. has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

Compare Gladly Software, Inc.'s Emissions with Industry Peers

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Hubspot

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Computer and related services (72)
Updated 8 days ago

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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