Serenova, LLC, a leading provider of cloud-based contact centre solutions, is headquartered in the United States. Founded in 2001, the company has established itself as a key player in the customer experience industry, serving clients across various sectors, including healthcare, finance, and retail. With a focus on innovative technology, Serenova offers a suite of products designed to enhance customer engagement and streamline operations. Their unique platform integrates advanced analytics and omnichannel capabilities, allowing businesses to deliver personalised service at scale. Recognised for its commitment to excellence, Serenova has achieved significant milestones, including numerous industry awards and a growing client base that underscores its market position. As a trusted partner for organisations seeking to optimise their customer interactions, Serenova continues to shape the future of customer service.
How does Serenova, LLC's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Serenova, LLC's score of 23 is lower than 73% of the industry. This can give you a sense of how well the company is doing compared to its peers.
As of the latest available data, Serenova, LLC has not reported any carbon emissions figures, indicating a lack of specific emissions data for the current year. Consequently, there are no recorded Scope 1, 2, or 3 emissions figures to analyse. Additionally, the company has not established any documented reduction targets or climate pledges, which suggests a limited commitment to formal climate initiatives at this time. Given the absence of emissions data and reduction commitments, it is unclear how Serenova, LLC aligns with industry standards for carbon management and climate action. The company may benefit from developing a comprehensive strategy to measure and report its carbon footprint, as well as setting ambitious targets to reduce emissions in line with global climate goals.
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Serenova, LLC has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
