Serenova, LLC
Serenova, LLC, a leading provider of cloud-based contact centre solutions, is headquartered in the United States. Founded in 2001, the company has established itself as a key player in the customer experience industry, serving clients across various sectors, including healthcare, finance, and retail. With a focus on innovative technology, Serenova offers a suite of products designed to enhance customer engagement and streamline operations. Their unique platform integrates advanced analytics and omnichannel capabilities, allowing businesses to deliver personalised service at scale. Recognised for its commitment to excellence, Serenova has achieved significant milestones, including numerous industry awards and a growing client base that underscores its market position. As a trusted partner for organisations seeking to optimise their customer interactions, Serenova continues to shape the future of customer service.
DitchCarbon Score
How does Serenova, LLC's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Serenova, LLC's score of 23 is lower than 69% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Serenova, LLC's reported carbon emissions
As of the latest reporting period, Serenova, LLC has not disclosed any carbon emissions data, with no specific figures available for their Scope 1, 2, or 3 emissions. Additionally, there are no documented reduction targets or climate pledges outlined in their sustainability initiatives. This lack of data suggests that Serenova may still be in the early stages of formalising its climate commitments or may not have publicly shared its emissions profile. In the context of industry standards, many organisations are increasingly adopting Science-Based Targets (SBTi) and participating in initiatives like the Carbon Disclosure Project (CDP) to enhance transparency and accountability regarding their carbon footprints. Serenova's absence of such commitments may indicate an opportunity for growth in their environmental strategy. Overall, while Serenova, LLC currently lacks specific emissions data and reduction initiatives, the company may benefit from establishing clear climate commitments to align with industry best practices and enhance its sustainability profile.
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Serenova, LLC is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
