Public Profile

Serenova, LLC

Serenova, LLC, a leading provider of cloud-based contact centre solutions, is headquartered in the United States. Founded in 2001, the company has established itself as a key player in the customer experience industry, serving clients across various sectors, including healthcare, finance, and retail. With a focus on innovative technology, Serenova offers a suite of products designed to enhance customer engagement and streamline operations. Their unique platform integrates advanced analytics and omnichannel capabilities, allowing businesses to deliver personalised service at scale. Recognised for its commitment to excellence, Serenova has achieved significant milestones, including numerous industry awards and a growing client base that underscores its market position. As a trusted partner for organisations seeking to optimise their customer interactions, Serenova continues to shape the future of customer service.

DitchCarbon Score

How does Serenova, LLC's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

26

Industry Benchmark

Serenova, LLC's score of 23 is lower than 61% of the industry. This can give you a sense of how well the company is doing compared to its peers.

39%

Serenova, LLC's reported carbon emissions

Serenova, LLC, headquartered in the US, currently does not have available carbon emissions data for the most recent year, nor do they have specified reduction targets or initiatives documented. Without specific emissions figures or commitments, it is unclear how the company is addressing its carbon footprint or contributing to climate action. In the absence of concrete data, it is essential for Serenova to establish clear climate commitments and reduction strategies to align with industry standards and demonstrate accountability in their environmental impact.

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Serenova, LLC's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. Serenova, LLC is headquartered in US, which has a rank of low, indicating low grid carbon intensity.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Serenova, LLC is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers