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Public Profile
Computer Services
US
updated a month ago

Five9, Inc. Sustainability Profile

Company website

Five9, Inc., a leading provider of cloud-based contact centre software, is headquartered in the United States, with significant operations across North America and beyond. Founded in 2001, Five9 has established itself as a key player in the customer engagement industry, offering innovative solutions that enhance customer interactions and streamline operations. The company’s core products include its cloud contact centre platform, which features advanced capabilities such as AI-driven analytics, omnichannel support, and workforce optimisation tools. These unique offerings enable businesses to improve customer satisfaction and operational efficiency. Five9's commitment to innovation has earned it a strong market position, recognised for its reliability and scalability in the rapidly evolving digital landscape.

DitchCarbon Score

How does Five9, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

25

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

31

Industry Benchmark

Five9, Inc.'s score of 25 is lower than 61% of the industry. This can give you a sense of how well the company is doing compared to its peers.

39%

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Five9, Inc.'s reported carbon emissions

Five9, Inc., headquartered in the US, currently does not report any specific carbon emissions data, as indicated by the absence of emissions figures in kg CO2e. Additionally, there are no documented reduction targets or climate pledges associated with the company. This lack of data suggests that Five9 may not have established formal commitments to reduce its carbon footprint or may not publicly disclose such information. As a result, Five9's climate commitments remain unclear, and there are no industry-standard metrics or targets to evaluate their environmental impact. Without specific emissions data or reduction initiatives, it is challenging to assess the company's position within the broader context of corporate climate responsibility.

How Carbon Intensive is Five9, Inc.'s Industry?

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Five9, Inc.'s primary industry is Computer Services, which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is Five9, Inc.'s Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Five9, Inc. is in US, which has a low grid carbon intensity relative to other regions.

Five9, Inc.'s Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

Five9, Inc. has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

Compare Five9, Inc.'s Emissions with Industry Peers

Zendesk

US
•
Computer and related services (72)
Updated 5 days ago

Avaya

US
•
Computer and related services (72)
Updated about 1 month ago

Freshworks

US
•
Other business services (74)
Updated about 1 month ago

Vonage

US
•
Post and telecommunication services (64)
Updated 3 months ago

Cisco

US
•
Radio, television and communication equipment and apparatus (32)
Updated 13 days ago

Oracle

US
•
Office machinery and computers (30)
Updated about 7 hours ago

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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