Public Profile

Five9, Inc.

Five9, Inc., a leading provider of cloud-based contact centre software, is headquartered in the United States, with significant operations across North America and beyond. Founded in 2001, Five9 has established itself as a key player in the customer engagement industry, offering innovative solutions that enhance customer interactions and streamline operations. The company’s core products include its cloud contact centre platform, which features advanced capabilities such as AI-driven analytics, omnichannel support, and workforce optimisation tools. These unique offerings enable businesses to improve customer satisfaction and operational efficiency. Five9's commitment to innovation has earned it a strong market position, recognised for its reliability and scalability in the rapidly evolving digital landscape.

DitchCarbon Score

How does Five9, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

3

Industry Benchmark

Five9, Inc.'s score of 23 is higher than 78% of the industry. This can give you a sense of how well the company is doing compared to its peers.

78%

Five9, Inc.'s reported carbon emissions

Five9, Inc., headquartered in the US, currently does not have publicly available carbon emissions data or specific reduction targets. As a result, there are no reported figures for their carbon footprint in terms of kg CO2e across any scopes (Scope 1, 2, or 3). While the company has not disclosed specific climate commitments or initiatives, it is essential for organisations in the tech sector to engage in sustainable practices and set measurable targets to reduce their environmental impact. The absence of data highlights an opportunity for Five9 to enhance transparency and align with industry standards for climate action.

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Five9, Inc.'s primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. Five9, Inc. is headquartered in US, which has a rank of low, indicating low grid carbon intensity.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Five9, Inc. is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
Carbon Disclosure Project
The Climate Pledge
UN Global Compact

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers