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  2. Five9, Inc.
Public Profile
Computer Services
US
updated 5 months ago

Five9, Inc.

Company website

Five9, Inc., a leading provider of cloud-based contact centre software, is headquartered in the United States, with significant operations across North America and beyond. Founded in 2001, Five9 has established itself as a key player in the customer engagement industry, offering innovative solutions that enhance customer interactions and streamline operations. The company’s core products include its cloud contact centre platform, which features advanced capabilities such as AI-driven analytics, omnichannel support, and workforce optimisation tools. These unique offerings enable businesses to improve customer satisfaction and operational efficiency. Five9's commitment to innovation has earned it a strong market position, recognised for its reliability and scalability in the rapidly evolving digital landscape.

DitchCarbon Score

How does Five9, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

25

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

26

Industry Benchmark

Five9, Inc.'s score of 25 is lower than 52% of the industry. This can give you a sense of how well the company is doing compared to its peers.

48%

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Five9, Inc.'s reported carbon emissions

Five9, Inc., headquartered in the US, currently does not report any specific carbon emissions data, as indicated by the absence of figures in the latest emissions data. Consequently, there are no recorded emissions in terms of Scope 1, 2, or 3. Additionally, the company has not established any documented reduction targets or climate pledges, which suggests a lack of formal commitments to reducing carbon emissions at this time. As Five9, Inc. does not inherit emissions data from a parent company or related organisation, all information regarding their climate initiatives is based solely on their own disclosures. Without specific emissions figures or reduction targets, it is challenging to assess their environmental impact or commitment to climate action within the industry context.

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Five9, Inc.'s primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Five9, Inc. is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Five9, Inc. is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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