Teleperformance Malaysia Sdn Bhd Sustainability Profile
Teleperformance Malaysia Sdn Bhd, a leading player in the customer experience management industry, is headquartered in Malaysia. Established in 1996, the company has expanded its operations across major regions, including Kuala Lumpur and Penang, providing exceptional services to clients worldwide. Specialising in omnichannel customer support, Teleperformance Malaysia offers a range of core services, including technical support, customer care, and digital solutions. What sets them apart is their commitment to innovation and quality, leveraging advanced technology to enhance customer interactions. With a strong market position, Teleperformance Malaysia has achieved numerous accolades, reflecting its dedication to excellence in service delivery. As part of the global Teleperformance Group, the company continues to set benchmarks in the industry, ensuring a superior customer experience across various sectors.
DitchCarbon Score
How does Teleperformance Malaysia Sdn Bhd's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Teleperformance Malaysia Sdn Bhd's score of 75 is higher than 86% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Teleperformance Malaysia Sdn Bhd currently does not have specific carbon emissions data available for the most recent year. The company is a current subsidiary of Teleperformance SE, which cascades its climate commitments and emissions data down to its subsidiaries. As part of its parent company's initiatives, Teleperformance SE has set various climate commitments, including targets aligned with the Science Based Targets initiative (SBTi) and participation in the Carbon Disclosure Project (CDP). However, specific reduction targets or achievements for Teleperformance Malaysia Sdn Bhd have not been detailed. The absence of direct emissions data suggests that Teleperformance Malaysia is still in the process of establishing its own metrics or may rely on the broader corporate strategies set by Teleperformance SE. The company is committed to sustainability and reducing its carbon footprint, following the guidelines and initiatives established by its parent organisation. In summary, while Teleperformance Malaysia Sdn Bhd does not currently report specific emissions figures, it is aligned with the climate commitments of Teleperformance SE, focusing on sustainability and emissions reduction as part of its corporate responsibility.
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| 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|---|
| Scope 1 | 33,677,000 | - | - | - | 00,000,000 | 00,000,000 |
| Scope 2 | 214,528,000 | - | - | - | 000,000,000 | 000,000,000 |
| Scope 3 | 475,203,000 | - | - | - | 000,000,000 | 000,000,000 |
How Carbon Intensive is Teleperformance Malaysia Sdn Bhd's Industry?
How Carbon Intensive is Teleperformance Malaysia Sdn Bhd's Location?
Teleperformance Malaysia Sdn Bhd's Scope 3 Categories Breakdown
Teleperformance Malaysia Sdn Bhd's Scope 3 emissions, which decreased by 13% last year and increased by approximately 0% since 2019, demonstrating supply chain emissions tracking. Most of their carbon footprint comes from suppliers and value chain emissions, with Scope 3 emissions accounting for 69% of total emissions under the GHG Protocol, with "Purchased Goods and Services" being the largest emissions source at 59% of Scope 3 emissions.
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Teleperformance Malaysia Sdn Bhd's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Teleperformance Malaysia Sdn Bhd has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
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