Public Profile

vCustomer Corporation

vCustomer Corporation, headquartered in the United States, is a leading player in the customer experience management industry. Founded in 2000, the company has established a strong presence in key operational regions, including North America and Asia. vCustomer is renowned for its innovative solutions in customer support, digital engagement, and analytics, which are designed to enhance client interactions and drive business growth. With a focus on delivering tailored services, vCustomer's unique offerings include omnichannel support and advanced AI-driven analytics, setting them apart in a competitive market. Over the years, the company has achieved significant milestones, solidifying its position as a trusted partner for businesses seeking to optimise their customer engagement strategies.

DitchCarbon Score

How does vCustomer Corporation's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

25

Industry Benchmark

vCustomer Corporation's score of 23 is lower than 67% of the industry. This can give you a sense of how well the company is doing compared to its peers.

33%

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vCustomer Corporation's reported carbon emissions

vCustomer Corporation, headquartered in the US, currently does not have publicly available data regarding its carbon emissions or specific climate commitments. Without emissions data, it is unclear what their Scope 1, 2, or 3 emissions are, as well as any reduction targets or achievements they may have set. The absence of documented reduction initiatives or climate pledges suggests that vCustomer Corporation may still be in the early stages of developing a comprehensive climate strategy. As the industry increasingly prioritises sustainability, it will be important for the company to establish clear commitments and targets to align with global climate goals.

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. vCustomer Corporation's primary industry is Other business services (74), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for vCustomer Corporation is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

vCustomer Corporation is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers