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Public Profile
Business Services
US
updated 2 months ago

vCustomer Corporation Sustainability Profile

Company website

vCustomer Corporation, headquartered in the United States, is a leading player in the customer experience management industry. Founded in 2000, the company has established a strong presence in key operational regions, including North America and Asia. vCustomer is renowned for its innovative solutions in customer support, digital engagement, and analytics, which are designed to enhance client interactions and drive business growth. With a focus on delivering tailored services, vCustomer's unique offerings include omnichannel support and advanced AI-driven analytics, setting them apart in a competitive market. Over the years, the company has achieved significant milestones, solidifying its position as a trusted partner for businesses seeking to optimise their customer engagement strategies.

DitchCarbon Score

How does vCustomer Corporation's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

29

Industry Benchmark

vCustomer Corporation's score of 23 is lower than 73% of the industry. This can give you a sense of how well the company is doing compared to its peers.

27%

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vCustomer Corporation's reported carbon emissions

vCustomer Corporation, headquartered in the US, currently does not report any carbon emissions data, as indicated by the absence of specific figures in kg CO2e. Additionally, there are no documented reduction targets or climate pledges associated with the company. This lack of data suggests that vCustomer Corporation may not have established formal commitments to reduce its carbon footprint or engage in climate initiatives at this time. As the industry increasingly prioritises sustainability, it is essential for organisations like vCustomer to consider setting measurable targets and participating in climate action frameworks to align with global efforts in reducing greenhouse gas emissions.

How Carbon Intensive is vCustomer Corporation's Industry?

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. vCustomer Corporation's primary industry is Business Services, which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is vCustomer Corporation's Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for vCustomer Corporation is in US, which has a low grid carbon intensity relative to other regions.

vCustomer Corporation's Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

vCustomer Corporation has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

Compare vCustomer Corporation's Emissions with Industry Peers

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Genpact

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Computer and related services (72)
Updated 4 days ago

Alorica, Inc.

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•
Other business services (74)
Updated 11 days ago

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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