Ditchcarbon
  • Contact
  1. Organizations
  2. SITEL Corporation
Public Profile
Business Services
US
updated 2 months ago

SITEL Corporation Sustainability Profile

Company website

SITEL Corporation, a leading provider of customer experience management solutions, is headquartered in the United States. Founded in 1985, the company has established a strong presence in key operational regions across North America, Europe, and Asia. SITEL is renowned for its innovative approach to outsourcing services, specialising in customer care, technical support, and sales solutions. With a commitment to enhancing customer engagement, SITEL offers a unique blend of technology-driven services and human expertise. The company has achieved notable milestones, including recognition for its excellence in service delivery and a robust portfolio of global clients. As a prominent player in the customer experience industry, SITEL continues to set benchmarks for quality and efficiency, solidifying its market position as a trusted partner for businesses seeking to elevate their customer interactions.

DitchCarbon Score

How does SITEL Corporation's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

53

Industry Average

Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

29

Industry Benchmark

SITEL Corporation's score of 53 is higher than 74% of the industry. This can give you a sense of how well the company is doing compared to its peers.

74%

Let us know if this data was useful to you

SITEL Corporation's reported carbon emissions

Inherited from Foundever Worldwide Corporation

SITEL Corporation, headquartered in the US, currently does not report specific carbon emissions data, as indicated by the absence of emissions figures. The company is part of a corporate family that includes Foundever Group and Foundever Worldwide Corporation, from which it inherits climate-related initiatives and commitments. While SITEL Corporation has not established its own reduction targets, it is linked to broader sustainability efforts through its parent organisations. These include initiatives from Foundever Group, which may encompass Science Based Targets Initiative (SBTi) commitments and other climate pledges. However, specific details regarding these targets or achievements are not available. As a merged entity, SITEL Corporation's climate commitments are influenced by the sustainability strategies of its parent companies, particularly those cascading from Foundever Worldwide Corporation. This relationship suggests a potential alignment with industry standards for carbon reduction, although explicit targets or performance metrics are not disclosed. In summary, while SITEL Corporation is positioned within a framework of climate commitments through its corporate family, it currently lacks specific emissions data and reduction targets.

Unlock detailed emissions data

Access structured emissions data, company-specific emission factors, and source documents

2021
Scope 1
20,350,060
Scope 2
60,695,790
Scope 3
39,034,560

How Carbon Intensive is SITEL Corporation's Industry?

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. SITEL Corporation's primary industry is Business Services, which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is SITEL Corporation's Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for SITEL Corporation is in US, which has a low grid carbon intensity relative to other regions.

SITEL Corporation's Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

SITEL Corporation has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

Compare SITEL Corporation's Emissions with Industry Peers

Tech Mahindra

IN
•
Computer and related services (72)
Updated 4 days ago

Nco Group International, Inc.

US
•
Services auxiliary to financial intermediation (67)
Updated 13 days ago

Arise Virtual Solutions Inc.

US
•
Post and telecommunication services (64)
Updated 1 day ago

vCustomer Corporation

US
•
Other business services (74)
Updated 2 days ago

Microsoft

US
•
Computer and related services (72)
Updated 3 days ago

Transcom Worldwide Czech Republic, S.R.O.

CZ
Updated 11 days ago

Let us know if this data was useful to you

Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

Ditchcarbon
v251112.6
[email protected]+44 203 475 7875Ditch Carbon Ltd167-169 Great Portland StreetLondon W1W 5PF
UL Solutions verification badge
CDP logo
Gartner Cool Vendor 2025 badge
AWS Marketplace logo
ProductPortalScope 3 Tool FunctionalityDataIntegrationsPricing
CustomersHaleonGrant ThorntonHikmaRead all stories
SolutionsProcurement teamsSustainability teamsPlatform ownersCarbon accountants
ResourcesCalculation MethodologyDocumentationBlogFAQOrganizationsIndustriesSBTI APITrust CentreChangelog
AboutTeamCareersLicense AgreementPrivacy