Intercom, Inc., a leading player in the customer communication platform industry, is headquartered in the United States. Founded in 2011, the company has rapidly evolved, establishing itself as a pioneer in providing innovative messaging solutions that enhance customer engagement and support. With a strong presence in North America and Europe, Intercom focuses on streamlining customer interactions through its unique blend of live chat, chatbots, and customer relationship management tools. The company's flagship products, including its Conversational Support and Business Messenger, stand out for their user-friendly interfaces and powerful automation capabilities. Intercom's commitment to improving customer experiences has earned it a prominent market position, with notable achievements such as being recognised as a top choice for businesses seeking to optimise their customer service strategies.
How does Intercom, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Intercom, Inc.'s score of 23 is lower than 67% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Intercom, Inc., headquartered in the US, currently does not report any specific carbon emissions data, as indicated by the absence of emissions figures in kg CO2e. Additionally, there are no documented reduction targets or climate pledges associated with the company. This lack of publicly available information suggests that Intercom may not have established formal commitments to reduce its carbon footprint or engage in industry-standard climate initiatives such as the Science Based Targets initiative (SBTi) or the Carbon Disclosure Project (CDP). As a result, the company's climate strategy and emissions management remain unclear within the current industry context.
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Intercom, Inc. has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

