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Public Profile
Computer Services
US
updated 2 days ago

Intercom, Inc. Sustainability Profile

Company website

Intercom, Inc., a leading player in the customer communication platform industry, is headquartered in the United States. Founded in 2011, the company has rapidly evolved, establishing itself as a pioneer in providing innovative messaging solutions that enhance customer engagement and support. With a strong presence in North America and Europe, Intercom focuses on streamlining customer interactions through its unique blend of live chat, chatbots, and customer relationship management tools. The company's flagship products, including its Conversational Support and Business Messenger, stand out for their user-friendly interfaces and powerful automation capabilities. Intercom's commitment to improving customer experiences has earned it a prominent market position, with notable achievements such as being recognised as a top choice for businesses seeking to optimise their customer service strategies.

DitchCarbon Score

How does Intercom, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

23

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

31

Industry Benchmark

Intercom, Inc.'s score of 23 is lower than 67% of the industry. This can give you a sense of how well the company is doing compared to its peers.

34%

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Intercom, Inc.'s reported carbon emissions

Intercom, Inc., headquartered in the US, currently does not report any specific carbon emissions data, as indicated by the absence of emissions figures in kg CO2e. Additionally, there are no documented reduction targets or climate pledges associated with the company. This lack of publicly available information suggests that Intercom may not have established formal commitments to reduce its carbon footprint or engage in industry-standard climate initiatives such as the Science Based Targets initiative (SBTi) or the Carbon Disclosure Project (CDP). As a result, the company's climate strategy and emissions management remain unclear within the current industry context.

How Carbon Intensive is Intercom, Inc.'s Industry?

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Intercom, Inc.'s primary industry is Computer Services, which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is Intercom, Inc.'s Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Intercom, Inc. is in US, which has a low grid carbon intensity relative to other regions.

Intercom, Inc.'s Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

Intercom, Inc. has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

Compare Intercom, Inc.'s Emissions with Industry Peers

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SAP SE

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Apple, Inc.

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Freshworks

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Other business services (74)
Updated 21 days ago

Trello

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•
Other business services (74)
Updated 2 months ago

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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