Tawk.to inc.
Tawk.to, officially known as Tawk.to Inc., is a leading provider of live chat and messaging solutions headquartered in the United States. Founded in 2013, the company has rapidly established itself in the customer engagement industry, offering innovative tools that enhance communication between businesses and their clients. With a focus on real-time customer support, Tawk.to provides a suite of services including live chat, ticketing systems, and automated messaging, all designed to improve user experience and drive engagement. Its unique selling point lies in its free-to-use model, which sets it apart from competitors while still delivering robust functionality. Recognised for its significant impact on customer service practices, Tawk.to has garnered a strong market position, serving millions of users across various sectors globally. The company continues to evolve, consistently introducing features that meet the dynamic needs of businesses in an increasingly digital landscape.
DitchCarbon Score
How does Tawk.to inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Tawk.to inc.'s score of 36 is higher than 63% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Tawk.to inc.'s reported carbon emissions
In 2023, Tawk.to Inc. reported total carbon emissions of approximately 515,208,000 kg CO2e. This figure includes Scope 1 emissions of about 5,839,000 kg CO2e, Scope 2 emissions of approximately 47,829,000 kg CO2e (market-based), and significant Scope 3 emissions totalling around 461,541,000 kg CO2e. The Scope 3 emissions breakdown reveals major contributions from purchased goods and services (about 200,036,000 kg CO2e) and capital goods (approximately 213,238,000 kg CO2e). Comparatively, in 2022, Tawk.to's total emissions were about 519,009,000 kg CO2e, with Scope 1 at approximately 5,300,000 kg CO2e and Scope 2 at around 101,158,000 kg CO2e (market-based). The Scope 3 emissions for that year were about 412,551,000 kg CO2e, indicating a slight increase in total emissions from 2022 to 2023. In 2021, the company reported total emissions of approximately 625,258,000 kg CO2e, with Scope 1 emissions of about 4,598,000 kg CO2e and Scope 2 emissions of approximately 191,743,000 kg CO2e (market-based). The Scope 3 emissions for 2021 were around 428,917,000 kg CO2e. Despite these figures, Tawk.to Inc. has not set specific reduction targets or climate pledges, nor does it inherit emissions data from a parent company. The company is currently not part of any recognised climate initiatives such as the Science Based Targets initiative (SBTi) or the Climate Pledge.
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| 2021 | 2022 | 2023 | |
|---|---|---|---|
| Scope 1 | 4,598,000 | 0,000,000 | 0,000,000 |
| Scope 2 | 191,743,000 | 000,000,000 | 00,000,000 |
| Scope 3 | 428,917,000 | 000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Tawk.to inc. is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
