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updated 2 months ago

Concentrix Services LLC Sustainability Profile

Company website

Concentrix Services LLC, a leading provider in the customer experience management industry, is headquartered in HR and operates across multiple regions globally. Founded in 1983, the company has established itself as a key player in delivering innovative solutions that enhance customer engagement and operational efficiency. Specialising in business process outsourcing (BPO), Concentrix offers a diverse range of services, including customer care, technical support, and analytics. What sets them apart is their commitment to leveraging advanced technology and data-driven insights to optimise client interactions. With a strong market position, Concentrix has received numerous accolades for its exceptional service delivery and has consistently ranked among the top BPO providers worldwide. Their focus on continuous improvement and customer satisfaction has solidified their reputation as a trusted partner for businesses seeking to elevate their customer experience.

DitchCarbon Score

How does Concentrix Services LLC's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

42

Industry Average

Mean score of companies in the industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

0

Industry Benchmark

Concentrix Services LLC's score of 42 is lower than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.

0%

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Concentrix Services LLC's reported carbon emissions

Inherited from Concentrix Corporation

Concentrix Services LLC, headquartered in HR, currently does not have specific carbon emissions data available for the most recent year. The company is a current subsidiary of Concentrix Corporation, which cascades its emissions data and climate commitments down to Concentrix Services LLC. As part of its climate strategy, Concentrix Corporation has set various reduction initiatives, although specific targets for Concentrix Services LLC are not detailed. The company is involved in several industry-standard climate initiatives, including the Science Based Targets initiative (SBTi) and the Carbon Disclosure Project (CDP), both of which are sourced from Concentrix Corporation. While no absolute emissions figures are provided, the commitment to sustainability and climate action is evident through the corporate family relationship with Concentrix Corporation, which actively engages in reducing its carbon footprint and promoting environmental responsibility.

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Access structured emissions data, company-specific emission factors, and source documents

2019202120222023
Scope 1
2,074,340
0,000,000
0,000,000
00,000,000
Scope 2
178,886,210
000,000,000
000,000,000
000,000,000
Scope 3
340,893,610
000,000,000
000,000,000
000,000,000

How Carbon Intensive is Concentrix Services LLC's Industry?

Very low
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Very high
Some industries are more carbon intensive than others. Concentrix Services LLC's primary industry is , which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is Concentrix Services LLC's Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Concentrix Services LLC is in HR, which has a very low grid carbon intensity relative to other regions.

Concentrix Services LLC's Scope 3 Categories Breakdown

Concentrix Services LLC's Scope 3 emissions, which increased by 97% last year and increased by approximately 37% since 2019, demonstrating supply chain emissions tracking. Most of their carbon footprint comes from suppliers and value chain emissions, with Scope 3 emissions accounting for 74% of total emissions under the GHG Protocol, with "Employee Commuting" being the largest emissions source at 51% of Scope 3 emissions.

Top Scope 3 Categories

2023
Employee Commuting
51%
Purchased Goods and Services
28%
Fuel and Energy Related Activities
11%
Capital Goods
4%
Business Travel
3%
Waste Generated in Operations
1%
Downstream Leased Assets
<1%

Concentrix Services LLC's Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

Concentrix Services LLC has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

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