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Computer Services
US
updated 25 days ago

Interactive Intelligence Group, Inc.

Company website

Interactive Intelligence Group, Inc., commonly referred to as Interactive Intelligence or ININ, is a leading provider of cloud-based communication solutions headquartered in the United States. Founded in 1997, the company has established itself as a key player in the customer engagement and contact centre industry, with a strong presence across North America and Europe. Specialising in innovative software solutions, Interactive Intelligence offers a range of products including customer interaction management, workforce optimisation, and business process automation. Their unique approach combines advanced technology with a focus on enhancing customer experiences, setting them apart in a competitive market. With numerous accolades for their cutting-edge solutions, Interactive Intelligence has solidified its position as a trusted partner for businesses seeking to improve operational efficiency and customer satisfaction.

DitchCarbon Score

How does Interactive Intelligence Group, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

75

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

29

Industry Benchmark

Interactive Intelligence Group, Inc.'s score of 75 is higher than 87% of the industry. This can give you a sense of how well the company is doing compared to its peers.

87%

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Interactive Intelligence Group, Inc.'s reported carbon emissions

Inherited from Genesys Cloud Services, Inc.

Interactive Intelligence Group, Inc., headquartered in the US, currently does not report specific carbon emissions data, as indicated by the absence of emissions figures. The company is a current subsidiary of Genesys Cloud Services, Inc., which may influence its climate commitments and reporting practices. As part of its corporate family, Interactive Intelligence Group, Inc. inherits climate initiatives and targets from Genesys Cloud Services, Inc. However, there are no documented reduction targets or specific climate pledges available for Interactive Intelligence Group, Inc. at this time. This lack of data suggests that the company may still be in the process of establishing its own distinct climate strategy or reporting framework. In the broader context, companies in the technology sector are increasingly focusing on sustainability and carbon reduction, often setting ambitious targets to align with global climate goals. It remains to be seen how Interactive Intelligence Group, Inc. will develop its own commitments in this evolving landscape.

Unlock detailed emissions data

Access structured emissions data, company-specific emission factors, and source documents

2021202220232024
Scope 1
8,460,000
000,000
00,000
00,000
Scope 2
11,856,000
0,000,000
0,000,000
0,000,000
Scope 3
163,405,000
000,000,000
000,000,000
000,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Interactive Intelligence Group, Inc.'s primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Interactive Intelligence Group, Inc. is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Interactive Intelligence Group, Inc. is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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