Interactive Intelligence Group, Inc. Sustainability Profile
Interactive Intelligence Group, Inc., commonly referred to as Interactive Intelligence or ININ, is a leading provider of cloud-based communication solutions headquartered in the United States. Founded in 1997, the company has established itself as a key player in the customer engagement and contact centre industry, with a strong presence across North America and Europe. Specialising in innovative software solutions, Interactive Intelligence offers a range of products including customer interaction management, workforce optimisation, and business process automation. Their unique approach combines advanced technology with a focus on enhancing customer experiences, setting them apart in a competitive market. With numerous accolades for their cutting-edge solutions, Interactive Intelligence has solidified its position as a trusted partner for businesses seeking to improve operational efficiency and customer satisfaction.
DitchCarbon Score
How does Interactive Intelligence Group, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Interactive Intelligence Group, Inc.'s score of 75 is higher than 87% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Interactive Intelligence Group, Inc., headquartered in the US, currently does not report specific carbon emissions data, as indicated by the absence of emissions figures. The company is a current subsidiary of Genesys Cloud Services, Inc., which may influence its climate commitments and reporting practices. As part of its corporate family, Interactive Intelligence Group, Inc. inherits climate initiatives and targets from Genesys Cloud Services, Inc. However, there are no documented reduction targets or specific climate pledges available for Interactive Intelligence Group, Inc. at this time. This lack of data suggests that the company may still be in the process of establishing its own distinct climate strategy or reporting framework. In the broader context, companies in the technology sector are increasingly focusing on sustainability and carbon reduction, often setting ambitious targets to align with global climate goals. It remains to be seen how Interactive Intelligence Group, Inc. will develop its own commitments in this evolving landscape.
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| 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|
| Scope 1 | 8,460,000 | 000,000 | 00,000 | 00,000 |
| Scope 2 | 11,856,000 | 0,000,000 | 0,000,000 | 0,000,000 |
| Scope 3 | 163,405,000 | 000,000,000 | 000,000,000 | 000,000,000 |
How Carbon Intensive is Interactive Intelligence Group, Inc.'s Industry?
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Interactive Intelligence Group, Inc.'s Scope 3 Categories Breakdown
Interactive Intelligence Group, Inc.'s Scope 3 emissions, which decreased by 12% last year and increased by approximately 28% since 2021, demonstrating supply chain emissions tracking. Nearly all of their carbon footprint comes from suppliers and value chain emissions, representing nearly all emissions under the GHG Protocol, with "Use of Sold Products" being the largest emissions source at 63% of Scope 3 emissions.
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Interactive Intelligence Group, Inc.'s Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Interactive Intelligence Group, Inc. has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
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