Talktalk
TalkTalk Telecom Group PLC, commonly known as TalkTalk, is a prominent telecommunications provider headquartered in the United Kingdom. Established in 2003, the company has made significant strides in the industry, focusing on delivering high-quality broadband, TV, and mobile services across England, Scotland, Wales, and Northern Ireland. With a commitment to affordability and customer satisfaction, TalkTalk offers a range of unique products, including fibre broadband and flexible TV packages, catering to diverse consumer needs. The company has positioned itself as a key player in the UK market, known for its competitive pricing and innovative solutions. Notable achievements include a strong emphasis on customer service and a growing reputation for reliability in the fast-evolving telecom landscape.
DitchCarbon Score
How does Talktalk's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Telecommunications Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Talktalk's score of 56 is higher than 92% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Talktalk's reported carbon emissions
In 2024, TalkTalk reported total carbon emissions of approximately 245,000,000 kg CO2e, with significant contributions from Scope 1, 2, and 3 emissions. Specifically, Scope 1 emissions were about 2,913,000 kg CO2e, while Scope 2 emissions totalled approximately 4,319,000 kg CO2e. The majority of their emissions stemmed from Scope 3, which accounted for around 239,554,000 kg CO2e, highlighting the extensive impact of their supply chain and product usage. TalkTalk has set ambitious climate commitments, aiming to reduce absolute Scope 1 and 2 greenhouse gas emissions by 93.5% by FY2030, using FY2020 as a baseline. Additionally, they are targeting a 42% reduction in absolute Scope 3 emissions within the same timeframe. These targets align with the Science Based Targets initiative (SBTi) and are designed to support global efforts to limit temperature rise to 1.5°C. Previously, TalkTalk achieved an 80% reduction in CO2 intensity (measured in tonnes of CO2 per gigabit of bandwidth) by 2020, attributed to a significant increase in bandwidth and a reduction in emissions. This achievement underscores their commitment to sustainability and operational efficiency in the telecommunications sector.
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| 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|
| Scope 1 | 737,000 | 000,000 | 0,000,000 | 000,000 | 0,000,000 |
| Scope 2 | 7,016,000 | 0,000,000 | 0,000 | 0,000 | - |
| Scope 3 | - | - | - | - | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Talktalk is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
