TalkTalk Telecom Group PLC, commonly known as TalkTalk, is a prominent telecommunications provider headquartered in the United Kingdom. Established in 2003, the company has made significant strides in the industry, focusing on delivering high-quality broadband, TV, and mobile services across England, Scotland, Wales, and Northern Ireland. With a commitment to affordability and customer satisfaction, TalkTalk offers a range of unique products, including fibre broadband and flexible TV packages, catering to diverse consumer needs. The company has positioned itself as a key player in the UK market, known for its competitive pricing and innovative solutions. Notable achievements include a strong emphasis on customer service and a growing reputation for reliability in the fast-evolving telecom landscape.
How does Talktalk's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Telecommunications Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Talktalk's score of 42 is higher than 59% of the industry. This can give you a sense of how well the company is doing compared to its peers.
In 2024, TalkTalk reported total carbon emissions of approximately 245,000,000 kg CO2e, with significant contributions from Scope 3 emissions, which accounted for about 239,554,000 kg CO2e. This includes emissions from purchased goods and services (about 189,220,000 kg CO2e) and the use of sold products (approximately 29,211,000 kg CO2e). Scope 1 emissions were reported at about 2,913,000 kg CO2e, while Scope 2 emissions totalled approximately 4,319,000 kg CO2e. TalkTalk has set ambitious climate commitments, aiming to reduce its absolute Scope 1 and 2 greenhouse gas emissions by 93.5% by FY2030, using FY2020 as the baseline. Additionally, the company targets a 42% reduction in absolute Scope 3 emissions within the same timeframe. These targets are aligned with the Science Based Targets initiative (SBTi) and reflect the company's commitment to addressing climate change effectively. The emissions data is cascaded from TalkTalk Telecom Group Limited, which is the parent organization. The company is actively working towards these reduction goals, demonstrating a proactive approach to sustainability in the telecommunications sector.
Access structured emissions data, company-specific emission factors, and source documents
| 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|
| Scope 1 | 737,000 | 000,000 | 0,000,000 | 000,000 | 0,000,000 |
| Scope 2 | 7,016,000 | 0,000,000 | 0,000 | 0,000 | 0,000,000 |
| Scope 3 | - | - | - | - | 000,000,000 |
Nearly all of their carbon footprint comes from suppliers and value chain emissions, representing nearly all emissions under the GHG Protocol, with "Purchased Goods and Services" being the largest emissions source at 79% of Scope 3 emissions.
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Talktalk has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
