Call Us Assistance International GmbH, commonly referred to as Call Us Assistance, is a leading provider of customer support solutions headquartered in Austria (AT). Established in 2010, the company has rapidly expanded its operational reach across Europe, delivering exceptional services tailored to diverse industries. Specialising in multilingual customer service, technical support, and telemarketing, Call Us Assistance stands out for its commitment to quality and innovation. The company employs advanced technology and a skilled workforce to ensure seamless communication and customer satisfaction. With a strong market position, Call Us Assistance has garnered recognition for its reliable service delivery and has achieved significant milestones, including partnerships with major brands. Their unique approach to customer engagement continues to set them apart in the competitive landscape of customer support services.
How does Call Us Assistance International GmbH's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Call Us Assistance International GmbH's score of 39 is higher than 63% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Call Us Assistance International GmbH, headquartered in Austria (AT), currently does not report specific carbon emissions data, as indicated by the absence of figures in the latest emissions data. The company is a current subsidiary of UNIQA Insurance Group AG, which influences its climate commitments and initiatives. While there are no direct reduction targets or achievements reported for Call Us Assistance International GmbH, it is important to note that its climate strategy may align with the broader initiatives of UNIQA Insurance Group AG. This includes commitments to the Science Based Targets initiative (SBTi) and participation in the Carbon Disclosure Project (CDP), both of which are cascaded down from UNIQA Insurance Group AG at a second-level corporate relationship. As a subsidiary, Call Us Assistance International GmbH may benefit from the sustainability practices and targets set by its parent company, although specific details on these initiatives are not provided. The absence of direct emissions data and reduction targets suggests that the company is in the early stages of formalising its climate commitments or may rely on the overarching strategies of UNIQA Insurance Group AG.
Access structured emissions data, company-specific emission factors, and source documents
| 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|---|---|
| Scope 1 | 3,771,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 00,000,000 |
| Scope 2 | 3,839,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 00,000,000 |
| Scope 3 | 374,000 | 000,000 | 00,000 | 00,000 | 000,000 | 000,000 | 0,000,000,000 |
Call Us Assistance International GmbH's Scope 3 emissions, which increased significantly last year and increased significantly since 2018, demonstrating supply chain emissions tracking. Nearly all of their carbon footprint comes from suppliers and value chain emissions, representing nearly all emissions under the GHG Protocol, with "Investments" being the primary emissions source at 65% of Scope 3 emissions.
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Call Us Assistance International GmbH has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.