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Public Profile
Business Services
AT
updated 20 days ago

Call Us Assistance International GmbH Sustainability Profile

Company website

Call Us Assistance International GmbH, commonly referred to as Call Us Assistance, is a leading provider of customer support solutions headquartered in Austria (AT). Established in 2010, the company has rapidly expanded its operational reach across Europe, delivering exceptional services tailored to diverse industries. Specialising in multilingual customer service, technical support, and telemarketing, Call Us Assistance stands out for its commitment to quality and innovation. The company employs advanced technology and a skilled workforce to ensure seamless communication and customer satisfaction. With a strong market position, Call Us Assistance has garnered recognition for its reliable service delivery and has achieved significant milestones, including partnerships with major brands. Their unique approach to customer engagement continues to set them apart in the competitive landscape of customer support services.

DitchCarbon Score

How does Call Us Assistance International GmbH's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

39

Industry Average

Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

26

Industry Benchmark

Call Us Assistance International GmbH's score of 39 is higher than 63% of the industry. This can give you a sense of how well the company is doing compared to its peers.

63%

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Call Us Assistance International GmbH's reported carbon emissions

Inherited from UNIQA Insurance Group AG

Call Us Assistance International GmbH, headquartered in Austria (AT), currently does not report specific carbon emissions data, as indicated by the absence of figures in the latest emissions data. The company is a current subsidiary of UNIQA Insurance Group AG, which influences its climate commitments and initiatives. While there are no direct reduction targets or achievements reported for Call Us Assistance International GmbH, it is important to note that its climate strategy may align with the broader initiatives of UNIQA Insurance Group AG. This includes commitments to the Science Based Targets initiative (SBTi) and participation in the Carbon Disclosure Project (CDP), both of which are cascaded down from UNIQA Insurance Group AG at a second-level corporate relationship. As a subsidiary, Call Us Assistance International GmbH may benefit from the sustainability practices and targets set by its parent company, although specific details on these initiatives are not provided. The absence of direct emissions data and reduction targets suggests that the company is in the early stages of formalising its climate commitments or may rely on the overarching strategies of UNIQA Insurance Group AG.

Unlock detailed emissions data

Access structured emissions data, company-specific emission factors, and source documents

2018201920202021202220232024
Scope 1
3,771,000
0,000,000
0,000,000
0,000,000
0,000,000
0,000,000
00,000,000
Scope 2
3,839,000
0,000,000
0,000,000
0,000,000
0,000,000
0,000,000
00,000,000
Scope 3
374,000
000,000
00,000
00,000
000,000
000,000
0,000,000,000

How Carbon Intensive is Call Us Assistance International GmbH's Industry?

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Call Us Assistance International GmbH's primary industry is Business Services, which is very low in terms of carbon intensity compared to other industries.

How Carbon Intensive is Call Us Assistance International GmbH's Location?

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Call Us Assistance International GmbH is in AT, which has a very low grid carbon intensity relative to other regions.

Call Us Assistance International GmbH's Scope 3 Categories Breakdown

Call Us Assistance International GmbH's Scope 3 emissions, which increased significantly last year and increased significantly since 2018, demonstrating supply chain emissions tracking. Nearly all of their carbon footprint comes from suppliers and value chain emissions, representing nearly all emissions under the GHG Protocol, with "Investments" being the primary emissions source at 65% of Scope 3 emissions.

Top Scope 3 Categories

2024
Investments
65%

Call Us Assistance International GmbH's Climate Goals (2030 & 2050)

Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.

Call Us Assistance International GmbH has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

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